Tier 1 alert review is fairly scripted and escalated cases provide sufficient detail. Very few system outages as part of hosting. Responsive to tuning and engineering requests. Review collected by and hosted on G2.com.
Some growing pains as Deepwatch expands offerings. Challenges with following off-hours escalation trees. Review collected by and hosted on G2.com.
Thank you for your feedback and partnership. We're glad to hear our Tier 1 alert review and SIEM hosting are adding value to your operations. We appreciate your comment on off-hours escalation and will continue refining our processes as we grow. Looking forward to driving even greater outcomes together.




