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DeepScribe Reviews & Product Details

Verified User in Medical Practice
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DeepScribe?

Helps me remember patients and the review reminds of talks we had. Raw transcription helps remind me of findings and patient reports. It reminds me vs dragoon where I have to remember everything Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

Not always in internet zone so it remains in scribe status. Then I go back and send to EHR later. Probably my location. In the HPI it doesn't place everything like questions I asked Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

Automatic Scribing after I finish with the patient. Sending automatically to EHR.

I am more productiv e with Deep Scribe, probably would be more productive if I got time to have more loaded Review collected by and hosted on G2.com.

DeepScribe Overview

What is DeepScribe?

DeepScribe is Healthcare's most trusted and widely adopted AI medical scribe. DeepScribe's AI medical scribe uses ambient technology to capture patient visits in real time and generate medical documentation directly within the EHR within seconds. For years, DeepScribe has helped healthcare organizations reduce clinician burnout, improve patient care and increase revenue. Founded in 2017, DeepScribe is powered by the largest clinical dataset in healthcare and is trusted by hundreds of clinicians across large healthcare systems and private practices. As a leading provider of AI medical scribe technology, DeepScribe prides itself on providing a medical documentation solution that is fast, accurate, scalable and secure.

DeepScribe Details
Languages Supported
English
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Product Description

DeepScribe is an AI medical scribe platform that automates clinical documentation by simply listening to the natural conversation between you and your patient. With millions of conversations captured by thousands of users, DeepScribe is the most widely-adopted ambient AI scribe in the world. With DeepScribe, you can 1) Automate medical documentation and save up to 3 hours per day by capturing patient encounters from your mobile device - no additional hardware needed 2) Easily scale across your organization and improve patient care while reducing clinical burnout at the same time 3) Increase revenue and accelerate reimbursement due to highly accurate documentation completed within the fraction of the time 4) Maintain control over your documentation and customize how your notes appear in final form by using custom templates

How do you position yourself against your competitors?

DeepScribe is the most trusted AI medical scribe in healthcare.

Built on clinical data from more than 2 million patient encounters, DeepScribe’s AI is trained on the largest conversational dataset in healthcare. In combination with a proprietary large language model (LLM), DeepScribe’s solution continuously delivers a solution that is more accurate, efficient, and effective than the competition.

Healthcare systems utilizing DeepScribe have streamlined operations to achieve an average chart closure time of 1.6 minutes, a 75% reduction in documentation time, and an increased daily patient capacity of 2 patients per day.

DeepScribe's advanced Customization Studio sets it apart even further as the only fully-customizable ambient AI scribe solution available. By empowering users to build custom models, create templates, and utilize the Smart Refinement feature, clinicians can tailor virtually every facet of their notes to align with individual preferences and organizational standards.


Seller Details
Year Founded
2017
HQ Location
San Francisco, US
Twitter
@deepscribeai
507 Twitter followers
LinkedIn® Page
www.linkedin.com
134 employees on LinkedIn®

Carson P.
CP
Overview Provided by:

Recent DeepScribe Reviews

Husang L.
HL
Husang L.Small-Business (50 or fewer emp.)
1.0 out of 5
"It's a lazy crappy AI scribe."
Transcript is available. so is audio available.
Roja S.
RS
Roja S.Enterprise (> 1000 emp.)
4.5 out of 5
"Authentication Process make ease"
The team provides useful advice to prevent them in the future. The transcription process itself is highly impressive. DeepScribe consistently impro...
SS
Scott S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Promptly responds and assists"
The AI generated transcription notes provided by DeepScribe have proven to be quite reliable. The solves concerns and provide guidance on avoiding ...
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DeepScribe Media

DeepScribe Demo - Select Patient
Direct integration with your EHR means your patient schedule automatically syncs with the DeepScribe app, making capturing visits easy.
DeepScribe Demo - Start Recording
Speak naturally to your patient while DeepScribe's ambient technology extracts all of the important medical information. No dictation or specific vocal prompts needed.
DeepScribe Demo - Send to Your EHR
DeepScribe's customizable notes sync directly to the appropriate fields of your EHR.
DeepScribe Demo - DeepScribe Empowers
"DeepScribe is empowering us to alleviate the documentation burden, deliver exceptional patient care, and make good on our commitment to prioritize clinician well-being."
DeepScribe Demo - Real Data Training
Trained on 2 million patient conversations, DeepScribe owns the largest clinical database in the world.
Answer a few questions to help the DeepScribe community
Have you used DeepScribe before?
Yes

25 out of 26 Total Reviews for DeepScribe

4.1 out of 5
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25 out of 26 Total Reviews for DeepScribe
4.1 out of 5
25 out of 26 Total Reviews for DeepScribe
4.1 out of 5

DeepScribe Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Husang L.
HL
Podiatric Surgeon
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about DeepScribe?

Transcript is available. so is audio available. Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

everything else sucks. it removes pertient findings and plan. and puts things in the wrong sections. It puts objective and assessment IN the subjective. I would state objective findings outload and it will not replace it in the objective section. making it seem like I am contradicting myself. Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

Save me time... but i spend more time editing my own work. Review collected by and hosted on G2.com.

Lisa J. T.
LT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DeepScribe?

DeepScribe has been the most consistently reliable medical application that I have used since entering full time private practice in 2021. Out of curiousity, I've tested other AI medical scribe and dictation apps but none have been as reliable with such excellent customer support. I love how the company has continued to develop the platform and add features! Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

I rely on DeepScribe AI transcription notes and DeepScribe relies on Amazon Servers, which goes down from time to time without advance notice and sometimes all of my transcriptions for the day are lost! I'd like to see some way that my audio could be held on my device and uploaded when the servers are up again. That feature may have already been added for all I know because I've only lost transcriptions on 2 days since early 2021! Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

The AI listens to my patient interactions and keeps notes, does a fair transcription which is then verified & improved by a human medical scribe. This allows me to be more attentive & engaged with my patients, provide more education and not be obsessively focused on keeping perfect handwritten notes. Review collected by and hosted on G2.com.

Derek K.
DK
Physician Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DeepScribe?

It does an amazing job at compiling the HPI.

It helps to track my time while in the room with the patient. I never realized the amount of time. Able to bill high with time. Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

I don't have an Interface wiht intergy erm.

Does not always pick up the plan as well while with the patient. I typically have to redictate my plan. Many times I feel as if my note is not reviewed by a person after not is completed there is many errors spelling and grammar

When I directing dictate into the note I am not able to make it go to the next line. Other systems I can say paragraph or next line. This would help break up the continuous dictation. Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

Having me pick the gender. Many times it would get it wrong. Review collected by and hosted on G2.com.

Jacqueline W.
JW
Nurse
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DeepScribe?

Cuts down charting time. Very simple to use and get a response from my team when I have issues or need help navigating through something. Has been a great assistance in charting! Value the product and what it bring to the table in the arena of virtual scribing! Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

Incorrect transcription from time to time. I usually email my team and let them know I keep seeing x, y or z "issue" they look into it and fix or give me advice how to avoid it happening in the future. Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

Cutting down charting time by scribing the information I talk with my patients about. It is nice to also be able to reference back to audio and transcript if I forgot information we talked about I can easily go back and review myself. Review collected by and hosted on G2.com.

KB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DeepScribe?

I like that DeepScribe can listen while I am completing my office visit and compile the information into chart form saving me precious time later while closing notes and helping me recall things discussed in visit. Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

I still am not as good at verbally triggering great documentation for the physical exam which has to do with me not stating the abnormal findings as clearly many times or feeling funny about stating something like you have "swollen anterior cervical lymph nodes" during the exam. Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

Saving me on spending many additional hours each week documenting office visits after they were completed and fixing them to include the many things discussed during visits. Review collected by and hosted on G2.com.

JT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DeepScribe?

My patients will at times speak to things that I may not have caught during the visit that lends itself to differential diagnoses. I am very happy to have this in the room with me Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

Some of the editing that needs to happen, however, the support staff are very responsive and take the time to understand and fix problems that arise. There aren't a lot of mistakes, but they do happen Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

Allowing me to spend more time talking to the patient than charting. I am better able to listen to patient's concerns and capture the important details that a patient may be speaking to Review collected by and hosted on G2.com.

Laura F.
LF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DeepScribe?

I don't have to start the note from scratch. Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

The results are inconsistent. Sometimes the info on the note has nothing to do with behavioral or mental health. The note itself is missing big categories and I have to add in the categories on every single note. Sometimes there are lots of words and other times not even enough to consider it a note. Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

Sometimes it listens for relationship information but sometimes it does not. I think you are on the right path and then the next note is void of mh content. Review collected by and hosted on G2.com.

MICHAEL D.
MD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DeepScribe?

I appreciate the time savings and integration with DrChrono. Less clicks in the workflow. Customer service is good with regular notices regarding updates and minimal downtime. Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

Still some inconsistency with the level of detail note to note at times, as well as some slight redundancy section to section (HPI/PFSHx etc.). Would like to see the clients name integrated throughout. Still some difficulty differentiating speakers (mother, father, patient, etc.) Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

Note organization, speed of transcription, better syntax/grammar. Understanding nuance in conversation (topic switches mid conversation etc). My total documentation time has reduced by about 3-4 hours/week. Review collected by and hosted on G2.com.

Roja S.
RS
Developer
Computer Software
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about DeepScribe?

The team provides useful advice to prevent them in the future. The transcription process itself is highly impressive. DeepScribe consistently improves its interface through updates.They give an best customer support.time efficiency is most reliable thing in this software.Don't need to start from scratch. Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

DeepScribe does save time in charting I still find myself spending an amount of time editing notes for accuracy. Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

DeepScribe resolves communication problems between doctors. It is providing facilitates face-to-face conversations. This positively impacts our business by enhancing care quality and satisfaction levels. Review collected by and hosted on G2.com.

Carolyn G.
CG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about DeepScribe?

Accurate notes for the most part.

No time caps for recording appointments, (ours are 60 mins long!) Review collected by and hosted on G2.com.

What do you dislike about DeepScribe?

It can get too wordy and redundant from section to section.

Have to correct a few things before finalizing note, more often than not. Review collected by and hosted on G2.com.

What problems is DeepScribe solving and how is that benefiting you?

Writing a SOAP Note for us is a huge leap for our productivity, even though it is not perfect. I would love to have option to make custom prompts. Review collected by and hosted on G2.com.