Deepgram Reviews & Product Details - Page 4

We've been thrilled with Deepgram at PatientNotes. We use it for transcribing medical conversations. We evaluated Whisper and other ASR tools and Deepgram won for it's speed and accuracy.

The introduction of the nova and nova 2 models has compounded that advantage. They are fast, cheap and accurate.

Beyond the technical aspects, Deepgram's startup program has been great for us, providing the support and resources whilst we grow.

The team's responsiveness and the quality of customer support have been remarkable, making our journey with Deepgram not just a service subscription, but a partnership that we value deeply. Review collected by and hosted on G2.com.

The only limitation we've encountered so far is that their server locations are in the US US, which poses potential latency issues and data sovereignty concerns for international operations like ours. We're chatting with them about their on-prem product though. Review collected by and hosted on G2.com.

Using Deepgram for voice reco over websockets. I love the stability, ease and quality of the API. The transcription quality is near perfect. Pricing is also very good for our scenarios.

Things to improve? Would love gender analysis and more experimental features - custom ML models or the like - for more extensibility. Review collected by and hosted on G2.com.

No downsides really - maybe the only thing on my end is the keywords setup, maybe having it available at runtime would be easier. Review collected by and hosted on G2.com.

The service provides real-time speech to text services, which are pretty accurate and super fast compared to competitors Review collected by and hosted on G2.com.

Not much. The add-on to tell when a user is done speaking isn't fully accurate, but that's a problem nobody has solved in AI yet - can't blame Deepgram for that. Review collected by and hosted on G2.com.

The quality and reliabiltiy of the service, even if disruptions in audio the hallucinations are limited. Review collected by and hosted on G2.com.

Lack of robust startup credit program like the big players have. Review collected by and hosted on G2.com.

The best experience with deepgram was the function of diarization also the response time.. I was testing a lot of IA tools to do speech to text and deepgram was the best. I recommend it. Review collected by and hosted on G2.com.

I Would like that deepgram also has an aI tool to do text to speech. Review collected by and hosted on G2.com.

They provide a easy to understand documentation about the various services they provide. This in combination with a playground to easily test them out before integration, is amazing. Review collected by and hosted on G2.com.

There could be more services integrated into the playground. Review collected by and hosted on G2.com.

-Great developer experience

-Awesome start-up program

-Very very fast transcriptions (much faster than most other companies)

-Great customer service and community. Shout-out to Demetrios who has been helping us out for a while there! Review collected by and hosted on G2.com.

-Not all languages are supported

-Not very privacy friendly. No opt out option for anyone except enterprise customers to prevent Deepgram from using audio to train future models. Review collected by and hosted on G2.com.

Deepgram provides a solid and speedy S2T solution. They continue to improve their models throughout the year, and we are seeing significant performance increase everytime. Very easy to integrate with our system. Implementation is also quick. There are a large number of features to use. Review collected by and hosted on G2.com.

Nothing really. They provide good support and customer service as well. Review collected by and hosted on G2.com.

There are many STT services but for application working with telephone data, like transcribing voice over the phone, deepgram has specific model which makes it distinguished. Review collected by and hosted on G2.com.

I wish deepgram supports more languages for the TTS service. Review collected by and hosted on G2.com.

We use Nova-2 to transcribe in realtime audio from children and the accuracy is great and the latency is even better. Also the endpoint and the end utterance parameters help to have a real time conversation with the ai tutor. Review collected by and hosted on G2.com.

Nothing about Nova-2, but we tried Aura for the TTS and the voice was too flat. Review collected by and hosted on G2.com.