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6,122 Deel Reviews

4.8 out of 5
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6,122 Deel Reviews
4.8 out of 5
6,122 Deel Reviews
4.8 out of 5

Deel Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for DeelQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ali E.
AE
Business Development Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Deel?

Nothing

I have been using Deel for over two years now, and I feel I am fed-up with what they do!

Every time an error happen or something from them happens they refuse to admit their mistakes, they literally ignore every aspect of saying sorry and just try to find a different way of rounding up their mistake to cover it with words of emptiness, everyone in their support team give different SLAs based on whatever they think the CX like to hear and nothing realistic about it. Another issue again, and still no obvious way of admitting their mistakes, another payment delivery issue, another payment not sent but they say we did send it, or they wait for 3 days til they actually send it and then respond that they did.

I asked for a proof of payment and they haven't even provided that to me, they want me to wait 3 to 4 days to get a proof that I was even paid.

Deel is a money laundry app, and I don't recommend anyone using it. They charge us over $1000 a month for those payments yet they don't deliver them!! Review collected by and hosted on G2.com.

What do you dislike about Deel?

Their customer support is quite bad, they don't know to handle lateness queries, and they have no knowledge on how to handle clients. Deel's interface also lags a lot, so they need to update their payment and services deadline, as it can show something and the outcome will be completely something different.

Also their way of reply is very generic, it always feel like I am talking to an AI vs having a conversation with an actual human being.

Another thing, I'd love if Deel is like wize were you keep your money for as much as you'd love to, and don't have to withdraw it within a limitation of time. Review collected by and hosted on G2.com.

Response from Deel Growth of Deel

Hi there,

Thank you for bringing this issue to our attention. We're sorry for the negative experience you had with us and our Customer Support team, and would like to take steps to resolve the issue. Please feel free to book a call with us using this link (https://cal.com/patriciaden/15min) so we can address your concerns.

Best,

Deel Team

Alejandro U.
AU
Chief Executive Officer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Deel?

setting up the account was pretty simple, which doesn't happen in otherr payroll systems. It was working really fast, I had a pending payment for I just joined a new company and I hadn't stablished Deel payments, and I thought "well now I'll have to waith untill next paying period" but no, I created my Deel profile and the money is now here in like 48 hours. Also love that there's Wise integration and that it is $0, also, unlike other companies, they are really up front about their processing times (and apparently your money is ready even a little before the forecasted time, no delays). The fact that they sent me my money so fast while not on a payment day makes me think Custommer Support is strong in this company. Review collected by and hosted on G2.com.

What do you dislike about Deel?

not that I disliked something but I'd love to see more deposit options, I mean Wise is perfect but I'd like to eventually see DolarApp for instance. It is cool that there are bitwallet options, but for me particularly, Bitso wallet would be ideal or Dukaskopy to directly invest my money. But you guys are doing amazingly well. Review collected by and hosted on G2.com.

Response from Deel Growth of Deel

Hi there,

Thank you for your glowing review! We are delighted to hear that you found our platform easy and convenient to use.

We value your feedback, and rest assured that we will be improving and adding our withdrawal options. We're constantly working to improve our service and hope to exceed your expectations in the future.

Thank you for choosing Deel!

Best,

Deel Team

Boris F.
BF
Real time analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deel?

What i love about deel is how easy is to navigate you can send your money to your local bank wihout issues i love that when im inside my app i know where everything is i can review my contract set up automatic withdrawals i so easy also having a virtual is a plus i havent had a single problem with it always fast to track my expenses i love that i relieve notifications , having also perks and discounts in múltiple plataforms is also really cool becuase just for getting paid i enjoy multiple benefits i hope triste review gets to somenone keep up the good work Review collected by and hosted on G2.com.

What do you dislike about Deel?

What i diligencia about deel is that some of the offers are not worlwide i World love more local offers in guatemala or more worldwide discounts Review collected by and hosted on G2.com.

Mohamed  S.
MS
Constructor AI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deel?

What I admire most about Deel is its ability to simplify and revolutionize global hiring. It empowers businesses to seamlessly onboard, manage, and pay talent across borders without the typical administrative complexities. The platform's innovative approach, transparency, and compliance focus make it a game-changer for modern workforces, fostering growth and collaboration on a global scale. Review collected by and hosted on G2.com.

What do you dislike about Deel?

While Deel is an impressive platform, one possible area for improvement could be enhancing user experience by providing more customizable reporting features and insights. This would help businesses gain deeper visibility into payroll trends and team performance. Additionally, expanding real-time support options could further streamline issue resolution for users. Review collected by and hosted on G2.com.

Response from Deel Team of Deel

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Feleecia K.
FK
Operations Associate
Automotive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Deel?

Deel makes getting paid from around the world super easy and worry-free. It helps companies follow local rules, offers different payment options like bank transfers and PayPal, and makes sure you get paid on time. They have simple contracts that match local laws, clear prices with no surprises, and 24/7 support if you need help. Plus, Deel connects with other tools you might use and keeps your information safe. It’s a great way to handle international payments and hiring without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Deel?

I dislike the 3-5 business days it takes to process transactions for an international account; If there's an emergency, I would have to wait an additional 5 days to receive the money from out of my account to my international bank. Review collected by and hosted on G2.com.

Response from Deel Growth of Deel

Hi Feleecia,

We have seen your G2, review and apologize for any inconvenience you've faced

To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2.

We will actively check your support history to see if there's anything we can help you with before our call.

Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve.

Best regards,

Deel.

Ihtesham  U.
IU
Senior DevOps Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deel?

Deel have a user-friendly interface that takes the headache out of onboarding international talent and managing contracts. Document verification is automated and quick. The platform's ability to handle payments in multiple currencies with automated scheduling is a game-changer. We can also get cards both virtual and physical in usd which hepled me a lot to buy subscriptions and softwares without worrying about low conversion rates and taxes. We can also withdraw a portion of salary in advance, amazing. They have rewards programs as well and offer discounts. I also appreciate the 24/7 customer support, which is a lifesaver when dealing with different time zones. Review collected by and hosted on G2.com.

What do you dislike about Deel?

On deel's part I can't think of anything to blame them. I have not found any problems or hiccups yet. Review collected by and hosted on G2.com.

Monica Elisabet O.
MO
Customer service representative
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deel?

The tracking information of your payment.

You can see when you will receive your next payment (Ex. "Coming in 9 days").

I had used Deel for 2 years, with a previous employer on a monthly base, and now again biweekly.

I recommended, for employers and contractors as well, as an easy way to pay for work and then transfer it to your bank.

Is easy to use, and to connect with other wallets, also customer support answers quickly.

In less than a month I was able to use the app without a problem. Review collected by and hosted on G2.com.

What do you dislike about Deel?

I didn't have issues with Deel. There are some functions like taxes that I don't use in my country. Some fees could be reduced, but I think that is going to depend on the amount of people who use that wallet or bank. Review collected by and hosted on G2.com.

Marvin A.
MA
Painter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deel?

The best thing about Deel is the number of options in which one could get paid in, also the commission rates are the lowest I have seen compared to other platforms I have used in the past. I really like how easy it is to use, very simple and effective to implement payments. In some occasions you could even get paid earlier then the predetermined payment day. And the withdrawl option pays you in seconds which I have never seen in other platforms as far as payroll. The platform is well integrated and it has a good number of features as well as a lot of discounts with many online compoanies. I use it frecuently and never had any issues with not one payment, something i cannot say with other patforms. If any questions, their customer service replies very quickly and they effectively help you faster than expected given customer service most of the time take their time to even reply to any questions. Deel overall has been a great experience! Review collected by and hosted on G2.com.

What do you dislike about Deel?

I honestly have not found any downside to using Deel so far, since I have used other platforms in the past and Deel is the best one I have ever used. Review collected by and hosted on G2.com.

Franco G.
FG
CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deel?

Deel has completely simplified how we manage international hiring and payments at publica.la. The interface is intuitive, the documentation is clear, and customer support is responsive. What I value the most is how easy it makes compliance with local regulations, so we don’t have to worry about legal or tax details in each country. Plus, on the end users side, withdrawals are reliable and usually on time. Review collected by and hosted on G2.com.

What do you dislike about Deel?

Would be great if they could provide more information on withdrawals Review collected by and hosted on G2.com.

Xavier Alexandro D.
XD
Sports Columnist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Deel?

Deel is an incredible platform that truly simplifies everything related to global hiring and payments, but what stands out the most for me as an employee is Deel Advance. Having the ability to access a portion of my salary before payday, without hassle or complicated processes, provides an unparalleled sense of financial security and flexibility.

Beyond that, Deel’s user-friendly interface, seamless payroll system, and compliance handling make it feel like everything is taken care of effortlessly. It’s empowering to work with a platform that prioritizes both companies and employees, ensuring smooth operations and financial well-being. Review collected by and hosted on G2.com.

What do you dislike about Deel?

To be honest: nothing. Everything works great! Review collected by and hosted on G2.com.