Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Difficulty made simple"
5/5
What do you like best about Decisions?

As a developer, I appreciate all the thought that has gone into making a solution that is easy and with solutions built in to make creating an end product the client enjoys using. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

There is so much the platform can do, but is lacking documentation in so many areas. Coming in new to Decisions, having an abundance of reference material is helpful. I often find that when I do locate material, it's limited in its explanation. Review collected by and hosted on G2.com.

Response from Maria Wilson of Decisions

Thank you for your feedback. We understand the need for extensive documentation and are actively working on expanding and improving our reference materials to provide better support for new users.

Brendan P.
BP
Brendan P.
Small-Business (50 or fewer emp.)
"Decisions is incredibly flexible and can set up automation for any process you have."
4/5
What do you like best about Decisions?

It is an all-in-one solution limited only by your imagination. They also beleive in it so much that company's internal and customer facing processes (like support) are actually built in decisions as well. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

The step library looks like it has proliferated pretty widely so there is some duplication, and the explanation of what happens in each step isn't always clear. This makes the learning curve a bit steeper than it may need to be. Review collected by and hosted on G2.com.

JM
Jeremy M.
Helpdesk Tech
Small-Business (50 or fewer emp.)
"Great Development Platform"
5/5
What do you like best about Decisions?

Ease of getting a project started and simple-to-understand interface. I can get far into a project quickly, debug as I go, and easily integrate with almost anything. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Not much. Most of what I dislike are on their roadmap for future additions/enhancements. Review collected by and hosted on G2.com.

EM
Ervin M.
Director
Enterprise (> 1000 emp.)
"Excellent tool to augment process, workflows, dashboards, etc."
5/5
What do you like best about Decisions?

Low code no code and great team and excellent service. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Haven't found anything yet that I didn't like. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"Experience"
4/5
What do you like best about Decisions?

It was very insightful and helpful to know the capabilities of the program. Initially it seems pretty complicated but through more use and training walkthroughs, the potential to creat unique documents and forms seems vast. I like how the program feels like you are creating something using code but by using workflows and databases instead. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

I think decisions could be a little more intuitive on where to find certain buttons and finding things that you need. Review collected by and hosted on G2.com.

Response from Maria Wilson of Decisions

Thank you for your feedback on the program's intuitiveness. We are constantly working on improving user experience and will take your comments into consideration for future updates.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Decisions is a great and useful platform!"
5/5
What do you like best about Decisions?

It's robust capabilities and the ability to drastically cut down required time to accomplish a goal. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

I think the only downside is it can be too robust at times. Sometimes it can be difficult to start a new project given how many options/ways to do it are available. Review collected by and hosted on G2.com.

Brent S.
BS
Brent S.
Technical Support Specialist
Mid-Market (51-1000 emp.)
"Amazing"
5/5
What do you like best about Decisions?

Vineesha was an amazing trainer and the entire staff is very helpful making sure you understand their platform Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Nothing for the most part but it can be a little overwhelming with all the buttons in decisions. However the staff is very helpful to make sure you understand everything g throughly and they also have good ducmentation and forums to help guide you if you come across any issues. Review collected by and hosted on G2.com.

Verified User in Legal Services
CL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Great customer service!"
5/5
What do you like best about Decisions?

Besides being a great no-code workflow tool and rules engine, Decisions has the best customer service I've experienced from any software company. Most tickets are resolved on the same day. If you have a question about how best to perform a specific task, a client support agent will build a flow illustrating how to do it. Need to talk through an issue? They will hop on a call and help you resolve your issue. Decisions has been my favorite development since I discovered it three years ago, but their customer service puts them over the top. I've been developing software for over 40 years, and nobody else comes close to being this good. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

No-code doesn't mean no learning curve. Decisions has hundreds - maybe thousands - of pre-built steps you can use to build whatever workflow you need. The flip side of all those options is knowing what steps are available and how to use them. It takes some effort to learn Decisions, but they have a set of free, self-paced learning modules that teach you how to use the tool; they also provide detailed documentation and offer live help sessions. Review collected by and hosted on G2.com.

Nick P.
NP
Nick P.
CEO
Mid-Market (51-1000 emp.)
"Great experience building software graphically."
4/5
What do you like best about Decisions?

Truly decreases development time in many use cases and instances. Powerful platform will all the options one could need with a strong support for integrations. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

The learning curve is high. Learning best practices or best ways to implement will only come from time invested in the platform. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
IH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Able to create complex data flows"
4.5/5
What do you like best about Decisions?

Software is able to generate complex forms and flows. Review collected by and hosted on G2.com.

What do you dislike about Decisions?

Poor upgrade path for .Net compatibility. Review collected by and hosted on G2.com.