---
title: DearDoc Reviews
meta_title: 'DearDoc Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 44 reviews by the users' company size, role or industry to
  find out how DearDoc works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 44
  scale: '5'
date_modified: '2026-07-08'
parent_category:
  name: Patient Experience
  url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675
---

# DearDoc Reviews
**Vendor:** Deardoc  
**Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 44
## About DearDoc
DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration.



## DearDoc Pros & Cons
**What users like:**

- Users value how DearDoc enhances **patient communication** , ensuring swift responses and reducing front desk workload effectively. (7 reviews)
- Users find DearDoc's **ease of use** exceptional, as its AI chat efficiently manages patient interactions and inquiries. (6 reviews)
- Users value the **efficient appointment scheduling** by DearDoc, enhancing connection with patients and boosting appointment requests. (4 reviews)
- Users appreciate the **instant response time** of DearDoc, enhancing patient engagement and preventing missed opportunities. (4 reviews)
- Users appreciate the **efficient AI chat** of DearDoc, noting its ability to engage and guide patients effectively. (3 reviews)
- Communication (2 reviews)
- Communication Efficiency (2 reviews)
- Users commend the **responsive and helpful customer support** from DearDoc, enhancing their overall experience with the software. (2 reviews)
- Centralization (1 reviews)
- Easy Integrations (1 reviews)

**What users dislike:**

- Users express frustration over **misleading marketing** , claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction. (2 reviews)
- Users report severe **payment issues** with DearDoc, including unfair auto-renewal charges and ineffective customer support. (2 reviews)
- Users express frustration over **poor customer support** from DearDoc, highlighting delays and lack of communication. (2 reviews)
- Users experience significant **billing issues** with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding. (1 reviews)
- Users find the **complex interface** overwhelming due to numerous customizable options that lead to confusion. (1 reviews)
- Users criticize DearDoc for being **incredibly expensive** , citing poor support and unfulfilled service expectations. (1 reviews)
- Frequent Updates (1 reviews)
- Integration Issues (1 reviews)
- Limited Customization (1 reviews)
- Users report **poor call functionality** , leading to frustrating experiences and ineffective communication with DearDoc support. (1 reviews)


## DearDoc Discussions
  - [What is DearDoc used for?](https://www.g2.com/discussions/what-is-deardoc-used-for) - 1 comment

- [View DearDoc pricing details and edition comparison](https://www.g2.com/products/deardoc/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-09+00%3A33%3A58+-0500&secure%5Bsession_id%5D=5be1648a-e7f5-4b99-84a4-52526b6362bd&secure%5Btoken%5D=9092a9c74a3944f87c158d06b490ff707f2f957ce1a4fa99cf625201d84ede80&format=llm_user)
## DearDoc Integrations
  - [Athena](https://www.g2.com/products/bennett-technologies-pvt-ltd-athena/reviews)

## DearDoc Features
**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Communications

**Operations**
- Workflow Management
- Interoperability
- Engagement Measuring
- Patient Satisfaction Management

**Generative AI**
- AI Text Summarization

## Top DearDoc Alternatives
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