Luke G.
LG
Luke G.
Customer Success Manager
Market Research
Mid-Market (51-1000 emp.)
"easy to use solution for quoting and linking to Salesforce"
4.5/5
What do you like best about DealHub AI?

Integrates well with CRMs like Salesforce and supports seamless handoff from sales to customer success.

Better alignment improves post-sale engagement and helps with expansion and upsell opportunities. Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

The approvers process can sometimes take sometime Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Great for guided selling and complex approval workflows!"
4.5/5
What do you like best about DealHub AI?

As a DealHub admin, I like how easy it is to move through configuration interface. I love how we were able to exclude human error when quoting by setting automation for different scenarios such as co-terming, approvals, SKU offering. I love that the DealHub team is there to help with any requests I might have. The end users like how they can get to the desired SKU without much calculations, but just by answering simple questions. Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

Sometimes the configuration can get a bit too complex with many different things to pay attention to so it can be difficult to troubleshoot.

Saving proposals and submitting proposals can take a long time which is frustrating for the users. Review collected by and hosted on G2.com.

Claire M.
CM
Claire M.
Director of Sales & Marketing
Small-Business (50 or fewer emp.)
"Unmatched customization and excellent support that replaced our clunky Google Sheets setup"
5/5
What do you like best about DealHub AI?

As an event management company, we've always struggled to find a tool that truly fits our needs. For the longest time, we were stuck using a Google Sheets setup we built ourselves because nothing on the market seemed customizable enough. Then we found DealHub.

What really sets DealHub apart is how adaptable it is. We’ve been able to customize it to match our exact processes—something we’d never been able to do with other platforms. It’s made a huge difference in how we manage our deals and track progress, and it’s eliminated a lot of the headaches we had with our old setup.

The platform is super easy to use, and our team got up to speed quickly. The reporting features and real-time tracking are especially helpful, and the customer support team has been incredible—always quick to respond and super helpful.

If you’re in a niche industry like event management and need a tool that’s flexible and reliable, I can’t recommend DealHub enough. It’s made our work so much smoother, and we wish we’d found it sooner. Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

> Learning Curve: While it’s highly customizable, the initial setup and learning how to use all the features can take time.

> Occasional Bugs: Like any software, there may be minor glitches or issues that require reaching out to support. Review collected by and hosted on G2.com.

Alex K.
AK
Alex K.
Dir, RevOps
Mid-Market (51-1000 emp.)
"Strong new entrant"
4.5/5
What do you like best about DealHub AI?

Fast & configurable, strong new feature launches, largely responsive support Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

Data migration in implementation was painful, would like more self-serve + docs robustness Review collected by and hosted on G2.com.

Lloyd E.
LE
Lloyd E.
Senior Consultant
Mid-Market (51-1000 emp.)
"Senior Consultant"
5/5
What do you like best about DealHub AI?

I love that can almost be used as a second engine to Salesforce's QTC motion. The ability to essentially build out a separae CPQ database that writes back to SFDC is more intuitive than SFDC's native CPQ solution. Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

Some of the translation are hard to decipher. Can't think of it off of the top of my head, but understanding terminology can be a little difficult at times. Review collected by and hosted on G2.com.

Sam E.
SE
Sam E.
Delivery Team Lead
Small-Business (50 or fewer emp.)
"DealHub Team & Product Experience"
5/5
What do you like best about DealHub AI?

I love the ease of use and the ability to maintain the system post-implementation. The logic-driver of DealHub.io makes it simple for anyone with the requisite business logic to scale the system.

Another component about DealHub.io is the experience with their customer support, customer success, and sales team. The sales team is committed to a discovery that ensures product & process fit, while the customer service/success has always made themselves available to help in all of my experiences.

There is also a financial efficiency to DealHub which makes it so great - DealHub has features within their e-signature tool that often times can remove the need for another product and their ability to integrate with popular CRMs reduce the risk of having siloed data.

Some features that I do not even see attempts to replicate in the space are the DealRoom and some of the out-of-the-box approval dashboards and workflows. Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

While I cannot think of anything at DealHub that would cause a major concern, I think that less-technical systems leaders or admins would benefit from a wizard to get data into the system from excel. That being said - once you learn how to do it once, its simple from there! Review collected by and hosted on G2.com.

Sophie A.
SA
Sophie A.
Owner
Small-Business (50 or fewer emp.)
"Helped Automate Further"
3.5/5
What do you like best about DealHub AI?

how it helped increase revenue with less manual work Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

Can be complex depending on your staff's skill level. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Solid CPQ tool and responsive team!"
4/5
What do you like best about DealHub AI?

Easy to make approval flows and reps seem to find it simple Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

Initial implementation took a while, and we had to manually recreate historical contracts, but after that all got set up, it was fairly easy to use Review collected by and hosted on G2.com.

Jessie K.
JK
Jessie K.
Revenue Operations Manager
Mid-Market (51-1000 emp.)
"Customizable product, excellent customer support"
4.5/5
What do you like best about DealHub AI?

The product can be customized however you need to fit your business need. The support team and customer success team are quick to help and very knowledgeable, and ready to help with any questions or bugs that might come up. The possibilities are vast so you have to be clear from the start about your needs for configuration as it's easy to end up overcomplicating. Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

There are some quirks that we found out along the way, like the filter criteria needing to be written in a certain order or words being case-sensitive. However, the team was very helpful in sorting these out for us when we needed assistance. Review collected by and hosted on G2.com.

JA
Jack A.
Digital Analyst
Mid-Market (51-1000 emp.)
"Continued Support"
5/5
What do you like best about DealHub AI?

Having been with Dealhub for around 2 years now, the continued support offered by the CSM's and team has been outstanding. Our usage was very static for a period but as soon as we were ready to move forward with bigger and better plans, the team were there to support us immediately to take advantage of the options available to us Review collected by and hosted on G2.com.

What do you dislike about DealHub AI?

With the introduction of dealhub 2.0, currently I have found no downsides to the improvements the team have made Review collected by and hosted on G2.com.