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DBSync Cloud Workflow Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the quick and effective customer support of DBSync Cloud Workflow, ensuring smooth operations during issues. (42 mentions)
Users praise the syncing efficiency of DBSync Cloud Workflow, allowing seamless data integration without manual intervention. (29 mentions)
Users appreciate the ease of use of DBSync Cloud Workflow, simplifying data sync processes with Salesforce. (17 mentions)
Users value the time-saving features of DBSync Cloud Workflow, which boost productivity and enhance efficiency seamlessly. (17 mentions)
Users find the easy integrations with Salesforce and QuickBooks enhance productivity and streamline their workflow. (15 mentions)
Users find the complexity of setup and customization in DBSync Cloud Workflow challenging, requiring technical expertise. (7 mentions)
Users find the setup process challenging, as initial configurations take considerable time and can be complex. (6 mentions)
Users experience slow processing during updates, making it difficult for fast-paced teams to access files efficiently. (5 mentions)
Users report technical issues with DBSync Cloud Workflow, including bugs and interruptions during upgrades, affecting usability. (5 mentions)
Users often face connectivity issues with DBSync Cloud Workflow, causing delays and disruption in their operations. (4 mentions)

5 Pros or Advantages of DBSync Cloud Workflow

1. Customer Support
Users appreciate the quick and effective customer support of DBSync Cloud Workflow, ensuring smooth operations during issues.
See 42 mentions

See Related User Reviews

AT

Alexis T.

Small-Business (50 or fewer emp.)

4.5/5

"Fast response time & problem solving by Arpitha"

What do you like about DBSync Cloud Workflow?

Arpitha was a huge help in providing a solution to a problem my company was facing on our invoices. DBSync's team is always quick at responding and pr

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Support"

What do you like about DBSync Cloud Workflow?

It is very reliable. We know that the sync will run without errors. The support, when requiredm is outanding. Pooja is fantastic to deal with!

2. Syncing Efficiency
Users praise the syncing efficiency of DBSync Cloud Workflow, allowing seamless data integration without manual intervention.
See 29 mentions

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Verified User
C

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Outstanding Support"

What do you like about DBSync Cloud Workflow?

It is very reliable. We know that the sync will run without errors. The support, when requiredm is outanding. Pooja is fantastic to deal with!

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"DBSync: Sales Force & QuickBooks Desktop Enterprise for Contractors"

What do you like about DBSync Cloud Workflow?

It allows us to sync ongoing projects with our accounting software including vendors, subcontractors etc.

3. Ease of Use
Users appreciate the ease of use of DBSync Cloud Workflow, simplifying data sync processes with Salesforce.
See 17 mentions

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TN

Tim N.

Small-Business (50 or fewer emp.)

5.0/5

"Arpitha helped to solve issues"

What do you like about DBSync Cloud Workflow?

It is a simple, easy process that creates our sales orders and new customers in QB

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless API Integration and User-Friendly Experience"

What do you like about DBSync Cloud Workflow?

Easy to use and helpful with API application.

4. Time-saving
Users value the time-saving features of DBSync Cloud Workflow, which boost productivity and enhance efficiency seamlessly.
See 17 mentions

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AP

Aaron P.

Small-Business (50 or fewer emp.)

3.5/5

"Shubham - Linnworks to QB Sync"

What do you like about DBSync Cloud Workflow?

Automation saves us a lot of time and adds value to our work flow.

MA

Missy A.

Mid-Market (51-1000 emp.)

5.0/5

"Chethan N was amazing and was able to answer all of our questions."

What do you like about DBSync Cloud Workflow?

That it's easy to use and makes the job a lot easier

5. Easy Integrations
Users find the easy integrations with Salesforce and QuickBooks enhance productivity and streamline their workflow.
See 15 mentions

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Lynn R.
LR

Lynn R.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Integration Between DBSync and Salesforce Chethan"

What do you like about DBSync Cloud Workflow?

Intergration be DBSync and Salesforce ease

Josh B.
JB

Josh B.

Small-Business (50 or fewer emp.)

5.0/5

"Shubham - Great Support and Has a Great product"

What do you like about DBSync Cloud Workflow?

The integration from Salesforce to QuickBooks has been effective and efficiently handled.

5 Cons or Disadvantages of DBSync Cloud Workflow

1. Complexity
Users find the complexity of setup and customization in DBSync Cloud Workflow challenging, requiring technical expertise.
See 7 mentions

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SH

Sam H.

Small-Business (50 or fewer emp.)

4.5/5

"Ravi & DBSync"

What do you dislike about DBSync Cloud Workflow?

Setting up and mapping the system initially can be somewhat technical and may take a considerable amount of time, particularly if your environment inc

SS

Sharon S.

Small-Business (50 or fewer emp.)

5.0/5

"Shubham was very helpful with paid date mapping and integration"

What do you dislike about DBSync Cloud Workflow?

it is a complicated system and not a DYI situation

2. Setup Difficulty
Users find the setup process challenging, as initial configurations take considerable time and can be complex.
See 6 mentions

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SH

Sam H.

Small-Business (50 or fewer emp.)

4.5/5

"Ravi & DBSync"

What do you dislike about DBSync Cloud Workflow?

Setting up and mapping the system initially can be somewhat technical and may take a considerable amount of time, particularly if your environment inc

Erik H.
EH

Erik H.

Mid-Market (51-1000 emp.)

4.0/5

"Extremely helpful integration"

What do you dislike about DBSync Cloud Workflow?

Setup can be complex and take some time.

3. Slow Processing
Users experience slow processing during updates, making it difficult for fast-paced teams to access files efficiently.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"DBSync: Sales Force & QuickBooks Desktop Enterprise for Contractors"

What do you dislike about DBSync Cloud Workflow?

When it is updating one accounting file, the other files are unavailable to open,.

AH

andrew h.

Small-Business (50 or fewer emp.)

4.5/5

"works well with qbooks desktop enterprise"

What do you dislike about DBSync Cloud Workflow?

initial setup takes a bit of time.12345678

4. Technical Issues
Users report technical issues with DBSync Cloud Workflow, including bugs and interruptions during upgrades, affecting usability.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Effortless API Integration and User-Friendly Experience"

What do you dislike about DBSync Cloud Workflow?

It can be buggy and sometimes errors prevent workflow from working.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Danish"

What do you dislike about DBSync Cloud Workflow?

I suppose the downside is when it is not working and the time difference between the UK and the States.

5. Connectivity Issues
Users often face connectivity issues with DBSync Cloud Workflow, causing delays and disruption in their operations.
See 4 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

3.0/5

"Syed Danish Pasha - Overall Good Product"

What do you dislike about DBSync Cloud Workflow?

There were some issues with implementation and communication. Issues have popped up where syncing stopped working which can disrupt our workflow and t

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"10.29.24 Sync Issue"

What do you dislike about DBSync Cloud Workflow?

This is a technical issue where the system fails to maintain a connection. When a simple computer restart isn't enough to resolve the problem, it nece

DBSync Cloud Workflow Reviews (304)

Reviews

DBSync Cloud Workflow Reviews (304)

4.8
304 reviews
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AT
Chief of Staff
Small-Business (50 or fewer emp.)
"Fast response time & problem solving by Arpitha"
What do you like best about DBSync Cloud Workflow?

Arpitha was a huge help in providing a solution to a problem my company was facing on our invoices. DBSync's team is always quick at responding and provides great services & solutions. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

The only downside is the lack of user-friendliness of running the sync manually. In my business workflow, we must run the sync manually, and the manual process of running the sync requires several steps. Review collected by and hosted on G2.com.

Jay P.
JP
Salesforce Developer
Small-Business (50 or fewer emp.)
"DBSync Cloud Workflow with Excellent Support Experience"
What do you like best about DBSync Cloud Workflow?

DBSync Cloud Workflow helps automate Salesforce–QuickBooks syncing and reduces manual effort. The flexibility in mappings is useful, and Shubham Ghate from the support team was very helpful and responsive in resolving our issue quickly. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

At the moment, there is nothing specific to dislike. The workflow meets our current requirements, and whenever we faced challenges, the support team was quick to assist and help resolve them. Review collected by and hosted on G2.com.

SH
Corporate Controller
Small-Business (50 or fewer emp.)
"Ravi & DBSync"
What do you like best about DBSync Cloud Workflow?

DBSync enabled us to connect QuickBooks Enterprise Desktop with Salesforce, which is essential for our business processes. The platform offers impressive flexibility and power, letting us customize mappings to fit our specific data model. Our consultant was outstanding, providing exceptional assistance as we refined and updated the DF mapping to enhance both data accuracy and synchronization reliability. His technical knowledge and support ensured the whole process was efficient and seamless. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

Setting up and mapping the system initially can be somewhat technical and may take a considerable amount of time, particularly if your environment includes complex custom objects or intricate data structures. Nevertheless, after everything is properly configured—and with excellent support from Ravi—the system operates reliably and needs very little ongoing maintenance. Review collected by and hosted on G2.com.

EN
Internal Accountant / Bookkeeper
Small-Business (50 or fewer emp.)
"Excellent Customer Service - Shubham"
What do you like best about DBSync Cloud Workflow?

One of the most helpful aspects of DBsync cloud workflow is its seamless integration capabilities. By connecting various applications and systems (to us Salesforce and QBO) DBSync enables efficient data synchronization and automation of workflows. This integration simplifies our processes with invoicing, and reduces manual data entry errors, which in return improves our overall productivity. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

The only think we dislike is getting occasional errors/ issues, however they have excellent customer support who is quick in troubleshooting and supporting us in resolving our issues in a timely manner. Review collected by and hosted on G2.com.

SD
Director of Finance & Administration
Small-Business (50 or fewer emp.)
"Geetanjali's Guidance was instrumental in our success"
What do you like best about DBSync Cloud Workflow?

I've had the pleasure of working with Geetanjali a few times now and find her to be very knowledgeable, resourceful, and extremely efficient and also very kind. She's patient with me as I navigate and is always thoughtful in her interactions with me. We just completed a transition to QuickBooks Enterprise, and my team leaned heavily on her guidance throughout the process. Thank you for the fantastic communication and help, Geetanjali! Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

nothing currently - I like everything. All good. Review collected by and hosted on G2.com.

JA
Accountant
Small-Business (50 or fewer emp.)
"DB Sync Works Great—Shubham’s Fast Help Boosted Our Month-End Close"
What do you like best about DBSync Cloud Workflow?

Shubham helped me with my sync today. He helped me immediately find an issue in SF. DB sync works great and adds great efficiency into our month-end close. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

None that I can think of and I will provide feedback as I think of it Review collected by and hosted on G2.com.

IJ
IT Support.
Mid-Market (51-1000 emp.)
"Shubham DBsync."
What do you like best about DBSync Cloud Workflow?

The technician was Knowlegeable and was very prepared for the call before we came onto the meeting. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

I would like a heads up whe code is updated . This would allows us to be more prepared for any down time. Review collected by and hosted on G2.com.

HM
CEO
Small-Business (50 or fewer emp.)
"Thanks for the quick fix for our synching issue Shubham"
What do you like best about DBSync Cloud Workflow?

What made this fix easy was Shubham Ghate setting up a zoom call and synching this for us - we're all good now! Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

Just fast tech support via zoom calls so the technician can control our screen and fix the issue. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Mid-Market (51-1000 emp.)
"Customer Support"
What do you like best about DBSync Cloud Workflow?

I've reached out a few times to Support and each time they have been very responsive and have resolved any issues or questions i had in a timely manner.

Have worked with Shubham regarding several request with successful outcomes. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

I've not experienced any down side of running DBSync. Review collected by and hosted on G2.com.

Tyler H.
TH
Partner
Small-Business (50 or fewer emp.)
"Arpitha gives above and beyond customer support!"
What do you like best about DBSync Cloud Workflow?

Any businesses looking to integrate their cloud applications with QuickBooks Desktop should look no further. We've been using DBSync for over a year now, and we're very happy with our decision to use their Cloud Workflow tool to integrate our Salesforce instance with QuickBooks Desktop. Their application uses the QB Web Connector and runs seamlessly to streamline our internal processes while reducing duplicated data entry efforts between both systems. We rarely run into any issues, but when we do, their customer support team works to get our business up and running quicker than expected. We've worked closely with Arpitha on a number of items, including a recent query update, and we appreciate that she always goes above and beyond to serve our DBSync needs. Review collected by and hosted on G2.com.

What do you dislike about DBSync Cloud Workflow?

Due to the limitations of QuickBooks Desktop and it's Web Connector, there is a timed delay for syncing data between Salesforce and QuickBooks Desktop. This is not an issue with DBSync, but QBD. Review collected by and hosted on G2.com.

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DBSync Cloud Workflow