Verified User in Public Safety
IP
Verified User in Public Safety
Enterprise (> 1000 emp.)
"Fast, Reliable Performance with Minimal Issues"
4/5
What do you like best about Daxko Operations?

It seems to work fast without many issues! Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

The format seems to change quite a bit/too often! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
IN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly Experience"
4.5/5
What do you like best about Daxko Operations?

Very user-friendly for the staff as well as members Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

During the transfer from the old system to Daxko, some info on certain accounts did not transfer Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Daxko is very easy to use"
5/5
What do you like best about Daxko Operations?

I like that you can always reach customer service when needed. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

I am having trouble generating invoices for child care, as the system only includes child care fees and does not add any other charges. Review collected by and hosted on G2.com.

Response from Rachel Haney of Daxko Operations

Thank you for taking the time to provide feedback on your experience with Daxko!

Matt D.
MD
Matt D.
Health & Wellness Director
Small-Business (50 or fewer emp.)
"Nothing Jumps Out"
2.5/5
What do you like best about Daxko Operations?

Daxko has been putting in a good amount of updating to make the check in and member search processes better for the operators. The user/consumer end is very simple to use. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

Daxko overall is outdated, which they are trying to improve. It is overly difficult to register someone for multiple programs at the same time, recreating programs on a monthly/bi-monthly basis is tedious, and only being able to download reports as Excel files can be very difficult for organizations that use other operating systems. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Membership"
4.5/5
What do you like best about Daxko Operations?

I feel that Daxko is very useful because you have all that you need in one place. I do also find that the system is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

I don't have any complaints in regard to Daxko. Review collected by and hosted on G2.com.

BG
Brenda G.
Child Care Billing Specialist
Small-Business (50 or fewer emp.)
"Once I learned how it works, its a nice program."
4.5/5
What do you like best about Daxko Operations?

At a glance I can see how much a person owes. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

I wished there was a way to apply a credit to a scheduled payment to be paid in the future. Also I would like for Daxko to have help button instead of having to go to the Training module. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Daxko Operations works well for a majority of our use cases; it has limitations as any system does."
3.5/5
What do you like best about Daxko Operations?

Daxko Operations works very well for membership management. We use it daily to enter membership information and take attendance for our programs. Our families love the parent check-out process because it facilitates safe pick-up from only authorized people. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

Daxko Operations has limitations when it comes to tracking activity attendance. The reporting features are also somewhat limited, in comparison to other membership databases that we have used. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Daxko Operations"
4/5
What do you like best about Daxko Operations?

The global and custom reports options are good resources. The childcare and program creations are straightforward. Most of the membership tab is easy to use and pretty self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

There needs to be so much more customization available for online accounts. Mass adjustments and fee addition are the two most requested options. Review collected by and hosted on G2.com.

AB
Amanda B.
Enterprise (> 1000 emp.)
"User Friendly and Predictable Filters"
3.5/5
What do you like best about Daxko Operations?

I love how daxko can filter things. It goes from widest category and then further breaks it down in digestible chunks to smaller more specific categorys. Ive never had any non user error issues with finding members or programs! Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

Every time I switch to a new computer that doesnt remember me, I have to go back into device settings and tell it again to use the topaz signing pad instead of my mouse to accept signatures. But thats by far not nearly as bad of an issue as it could be! Review collected by and hosted on G2.com.

Keith  B.
KB
Keith B.
Relationship Manager
Mid-Market (51-1000 emp.)
"Effective system"
5/5
What do you like best about Daxko Operations?

I like the smoothness of each screen as far as when it comes to running in-real-time. Review collected by and hosted on G2.com.

What do you dislike about Daxko Operations?

If we reverse a $30 return fee, I don't like that fact that Daxko no longer deals with the account. Review collected by and hosted on G2.com.