I like how easy it is to navigate Daxko Operations. I find the search function, event log, and custom reports really valuable. I appreciate how it helps with keeping info in a central location and lets members view their account and register online for programs. Review collected by and hosted on G2.com.

I don't like how scheduling payments works. I'd like the ability to edit payments as a whole and do partial payments. Review collected by and hosted on G2.com.

It meets our needs. I appreciate the forethinking of Daxko and how quickly they moved to update the software and integrate required changes - such as new FTC regulations. I appreciate how Daxko cares what we care about-the Mission and Child Abuse Prevention and helping us achieve our goals in those areas. Review collected by and hosted on G2.com.

Our association has been Daxko customers for so long it makes us wonder what other CRM services have to offer our members. In the recent years it has been more difficult to get good customer service support. Our business is very small so I think we get overlooked compared to larger operations. The Help Center is hard to navigate and as they make changes/improvements to the product, it can be hard to know what those new changes entail. Review collected by and hosted on G2.com.

Daxko operations is most helpful during switching between the different positions I work to clock in. Review collected by and hosted on G2.com.

I dislike the password changes/requirments. Review collected by and hosted on G2.com.

Everything is a few clicks away. You can create programs, change membership information, pay registration fees, etc., all within a few clicks of the home page. Review collected by and hosted on G2.com.

If you enter a future date for a program, it won't pop up for a while. If you need to make changes, it is faster to create a new program and delete the old one when it pops up. Review collected by and hosted on G2.com.

Having all customer information centralized in one place is very convenient. I appreciate that there is a continuous effort to improve and innovate solutions. Membership transactions are stored in an easy-to-find location, which is helpful when responding to questions. Review collected by and hosted on G2.com.

They are often unable to deliver prompt solutions to issues as they arise. Usually, I have to open a case, and depending on how complex my question is, it can take anywhere from several days to a few weeks to receive a response. Review collected by and hosted on G2.com.

Daxko Operations is incredibly easy to use for staff at all levels. Finding the information you are looking for is just a click or two away. Issues are essentially nonexistent. Our members love it. There are so many great features and automations - especially when coupled with Daxko Engage - that make it a game changer for community rec centers. Review collected by and hosted on G2.com.

Like any system, it takes a little bit of time to learn, but learning Daxko Operations is much easier than other CRMs. Review collected by and hosted on G2.com.

Easy to use, consistent formatting. I use it every day, many times a day and it is quick and easy to find what I need. Review collected by and hosted on G2.com.

I dislike nothing! I honestly think for all of the things that it does it is user friendly and easy to navigate. Just like any software, it takes practice and is a learning process. Review collected by and hosted on G2.com.

I use Daxko daily to manage donor records, track giving history, and send personalized communications. I really appreciate how intuitive the platform is—it helps me stay organized and ensures I don’t miss important follow-ups or milestones. The reporting tools are especially helpful for tracking donor trends and preparing for campaigns. Daxko has made a big difference in how we engage with our donors and build long-term relationships. I genuinely enjoy using it and would recommend it to other nonprofit professionals. Review collected by and hosted on G2.com.

Having to type the last name first when searching for a donor Review collected by and hosted on G2.com.

The search mechanisms that allows you to search many different client variables is soo helpful! Review collected by and hosted on G2.com.

The password function doesn't have a "show password" to log-in. It's frustrating when you don't always write it down. Review collected by and hosted on G2.com.

Daxko has been able to help us keep better track of our check-ins at our new entrance and keep track of our donations. Review collected by and hosted on G2.com.

Daxko needs to be able to update the memberships when the person ages up into the next membership type. for example, when a youth turns 19, it would automatically change the membership type/price to an Adult. Review collected by and hosted on G2.com.