I have seen updates that have actually seemed like product improvements. Review collected by and hosted on G2.com.

Customer Support has been lacking lately. I was excited when they added a chat bot, but it has not been helpful. Review collected by and hosted on G2.com.

CUstomer support is very good. They continually update and improve processes. Much better than our antiquated system prior to the switch in 2023. Review collected by and hosted on G2.com.

The child care module is not nearly as customizable as it could be. Review collected by and hosted on G2.com.

There are a lot of features to use to help our facility. We use it daily for customer support and patron checkins. Review collected by and hosted on G2.com.

The help files SUCK!

I can generally NOT find what I need help with from the online help.

I would like to see name searches by first OR last name. Review collected by and hosted on G2.com.

Daxko is very user-friendly and easy to navigate. I like the format, it's clean, well organized and makes managing memberships and fundraising simple and efficient. Review collected by and hosted on G2.com.

The only issue I have is with the fundraising part. I have difficulty writing off a donation or deleting it when I have entered a mistake. But that's probably user error! Review collected by and hosted on G2.com.

I appreciate being able to access all the information I need to do my job. Being able to pull up member information, adding important notes to a file, and process payments makes it easier for all our departments to work together with efficient communication. Having access to the member financial documents also makes it easier for the member to upload their payment information to their insurance for reimbursement. I like being able to access my Daxko account from anywhere, not just on work premises. Review collected by and hosted on G2.com.

I wish there was a way to enlarge profile photos or to access older photos that have been taken. It would make it easier when trying to match people to their profile photos, especially in cases of emergencies. Review collected by and hosted on G2.com.

I use Daxko Operations for work, and it allows us to manage our members and keep track of everything. I like that it's easy to use. Everything is neatly organized and sensical. The initial setup was easy too. Review collected by and hosted on G2.com.

sometimes things take a bit to load Review collected by and hosted on G2.com.

What I like best about Daxko Operations is how it simplifies and centralizes the complex work that nonprofits and member-based organizations need to manage every day. The platform’s focus on operational efficiency especially in areas like membership management, billing, and reporting—really empowers teams to spend less time on administrative tasks and more time serving their communities. I also appreciate Daxko’s emphasis on integration and data-driven insights, which help organizations make smarter decisions and improve member experiences Review collected by and hosted on G2.com.

One area I think could be improved is how some of the deeper reporting or configuration options are presented to end users. A few customers I’ve talked to mention it can take time to find exactly what they need. I see this as an opportunity to enhance on boarding and create more guided in-app support tools to make those features easier to access. Review collected by and hosted on G2.com.

What I like most about Daxko Operations is how easy it is to use. The search engine allows me to find everything I need, making it very efficient. It helps me stay organized, which is crucial, especially when working with children. Daxko Operations enables me to manage different schedules, such as days off and vacation times, without cluttering everything into one system. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I appreciate the test mode and the ease of use of Daxko Operations. It didn't take me long to understand and start using it effectively. I was able to start working right away, efficiently helping clients and clearly explaining how the changes I make will affect their membership costs. I find it to do the job well and am familiar with the system, which makes me likely to recommend it. Review collected by and hosted on G2.com.

It crashes every once in a while and also is unable to store digital files on people's memberships more than their basic payment and identification info, like change forms and membership add-ons. Review collected by and hosted on G2.com.

The system is simply designed, layout is user-friendly and easy to use. I can go back and forward on any page with ease. If I'm using a new aspect of the website, I can easily figure it out by myself. Review collected by and hosted on G2.com.

Some features run slower. I notice when I go into my company's programs, the system layout changes and everything loads a little slower. Review collected by and hosted on G2.com.