RG
Robert Yesid G.
Tech support Level 2-3
Small-Business (50 or fewer emp.)
"Great Protection and Detection tool. Low Resource consumption"
4.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

Comprehensive Threat Detection: It uses advanced behavioral analysis and machine learning to detect and respond to threats in real-time.

Automated Response: The system can automatically isolate infected endpoints and remediate threats, minimizing the impact on your network.

Detailed Forensics: Provides in-depth forensic data and analysis, helping you understand the root cause of incidents and improve future defenses.

Integration with Other Datto Products: Seamlessly integrates with other Datto solutions, offering a unified security approach. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

Complex Setup: Some users find the initial setup and configuration to be complex and time-consuming.

Resource Intensive: It can be resource-heavy, potentially impacting system performance on older or less powerful devices.

Learning Curve: The advanced features and detailed forensic data can be overwhelming for users who are not familiar with EDR solutions.

Cost: It may be more expensive compared to other EDR solutions, which could be a consideration for smaller businesses.

Integration Issues: While it integrates well with other Datto products, there can be challenges when integrating with third-party tools. Review collected by and hosted on G2.com.

Fausto C.
FC
Fausto C.
Senior Engineer
Small-Business (50 or fewer emp.)
"Datto EDR: Rock-Solid Protection That Won't Let You Down"
5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

Datto EDR really shines in its endpoint protection capabilities. Its real-time threat detection is impressive, catching potential issues before they become problems. The interface is quite intuitive, making it easy to monitor and manage all our endpoints efficiently. I'm particularly fond of the automated remediation features - they've significantly reduced our manual workload. Another strong point is its compatibility with our existing security tools, which enhances our overall security posture. It's a versatile solution that seems well-suited for organizations of various sizes. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

While Datto EDR is robust, it does have a few challenges. The initial setup can be somewhat complex, especially for those new to the platform. Also the documentation could be more comprehensive. More detailed guides would be beneficial, particularly for new users trying to navigate the platform's full range of capabilities. Review collected by and hosted on G2.com.

Aaron J.
AJ
Aaron J.
Help Desk Technician
Small-Business (50 or fewer emp.)
"Kaseya 365 Endpoint"
5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

Having everything centrally accessible is huge when trying to work across endpoints/backups. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

Can't speak on anything individually, I rarely have issues with a certain product. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"Kaseya 365 Review"
4.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

Everything I use is at one location. Grouping product together is a good idea Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

You can pick 100% what you want. It would be nice if say you have three to four products with Kaseya you are covered with Kaseya 365 Review collected by and hosted on G2.com.

GZ
Grant Z.
President
Small-Business (50 or fewer emp.)
"Kaseya 365 is not a good combo yet"
2/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

The price point is nice ................. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

The EDR/ AV is not intuitive and not very well integrated with the RMM. The backup portion is not really an add on because the included backup storage is super low. Review collected by and hosted on G2.com.

DC
David C.
IT Support Analyst
Small-Business (50 or fewer emp.)
"EDR"
5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

I lvoe the ability to have the anitvirus, the Ransomware, and many other policies be able to be applied to my agents that I manage. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

The Alert section is EDR can be overwhelming sometimes due to it marking safe files as threats and quarantining and them, and other added in components as well related to Adobe, or Screnconnect, sometimes it blocks a file making the program unusable even after marking it as safe. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Easy to deploy, with a setup process that doesn’t require deep technical know-how."
5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

Managing the system is straightforward, thanks to a user-friendly dashboard that gives clear insights and allows quick responses to threats. It integrates well with other Datto products, making it a good fit for businesses already in that ecosystem. Overall, Datto EDR is effective and simple to use.

This makes Datto EDR our go to product for all of our customers.

Easy to deploy, with a setup process that doesn’t require deep technical know-how.

Support is easy to reach from the dashboard and there is lots of information in there knowlage base. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

Compared to more comprehensive EDR solutions, Datto EDR lacks some advanced features Review collected by and hosted on G2.com.

mark@broadoak.net S.
MS
mark@broadoak.net S.
IT Consultant
Small-Business (50 or fewer emp.)
"365 Endpoint"
3.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

It brings systems together in one place. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

It should include DNS filtering system and website filtering. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Kaseya is our choice and is a complete MSP Package!"
4.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

The array of components that allow us to automate tasks and build data libraries more efficiently. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

We periodically lose connection to some of our endpoints Review collected by and hosted on G2.com.

NP
Nataly P.
support
Small-Business (50 or fewer emp.)
"Checking Datto"
4.5/5
What do you like best about Datto Endpoint Detection and Response (EDR)?

its automated threat detection and response, which helps quickly identify and neutralize security threats without needing constant manual oversight. Review collected by and hosted on G2.com.

What do you dislike about Datto Endpoint Detection and Response (EDR)?

that its initial setup and configuration can be complex, Review collected by and hosted on G2.com.