Datto Endpoint Detection and Response (EDR) Pros and Cons

Comprehensive Threat Detection: It uses advanced behavioral analysis and machine learning to detect and respond to threats in real-time.

Automated Response: The system can automatically isolate infected endpoints and remediate threats, minimizing the impact on your network.

Detailed Forensics: Provides in-depth forensic data and analysis, helping you understand the root cause of incidents and improve future defenses.

Integration with Other Datto Products: Seamlessly integrates with other Datto solutions, offering a unified security approach. Review collected by and hosted on G2.com.

Complex Setup: Some users find the initial setup and configuration to be complex and time-consuming.

Resource Intensive: It can be resource-heavy, potentially impacting system performance on older or less powerful devices.

Learning Curve: The advanced features and detailed forensic data can be overwhelming for users who are not familiar with EDR solutions.

Cost: It may be more expensive compared to other EDR solutions, which could be a consideration for smaller businesses.

Integration Issues: While it integrates well with other Datto products, there can be challenges when integrating with third-party tools. Review collected by and hosted on G2.com.

Datto EDR really shines in its endpoint protection capabilities. Its real-time threat detection is impressive, catching potential issues before they become problems. The interface is quite intuitive, making it easy to monitor and manage all our endpoints efficiently. I'm particularly fond of the automated remediation features - they've significantly reduced our manual workload. Another strong point is its compatibility with our existing security tools, which enhances our overall security posture. It's a versatile solution that seems well-suited for organizations of various sizes. Review collected by and hosted on G2.com.

While Datto EDR is robust, it does have a few challenges. The initial setup can be somewhat complex, especially for those new to the platform. Also the documentation could be more comprehensive. More detailed guides would be beneficial, particularly for new users trying to navigate the platform's full range of capabilities. Review collected by and hosted on G2.com.

I lvoe the ability to have the anitvirus, the Ransomware, and many other policies be able to be applied to my agents that I manage. Review collected by and hosted on G2.com.

The Alert section is EDR can be overwhelming sometimes due to it marking safe files as threats and quarantining and them, and other added in components as well related to Adobe, or Screnconnect, sometimes it blocks a file making the program unusable even after marking it as safe. Review collected by and hosted on G2.com.

Managing the system is straightforward, thanks to a user-friendly dashboard that gives clear insights and allows quick responses to threats. It integrates well with other Datto products, making it a good fit for businesses already in that ecosystem. Overall, Datto EDR is effective and simple to use.

This makes Datto EDR our go to product for all of our customers.

Easy to deploy, with a setup process that doesn’t require deep technical know-how.

Support is easy to reach from the dashboard and there is lots of information in there knowlage base. Review collected by and hosted on G2.com.

Compared to more comprehensive EDR solutions, Datto EDR lacks some advanced features Review collected by and hosted on G2.com.

its automated threat detection and response, which helps quickly identify and neutralize security threats without needing constant manual oversight. Review collected by and hosted on G2.com.

that its initial setup and configuration can be complex, Review collected by and hosted on G2.com.

The web dashboard gives a quick comprehensive overview of the protected endpoints. It can be rolled out using RMM and immediately begins scanning protecting and resolving issues. Raising alerts and resolution is simple and efficient. Review collected by and hosted on G2.com.

Initial setup is a little clunky and the integration with the other Datto products has been time consuming. However the support is amazing! Review collected by and hosted on G2.com.

easy deployment, low cost, easy management, good support Review collected by and hosted on G2.com.

When first deploying datto EDR it can be noisy with false positives. Review collected by and hosted on G2.com.

Integration to Datto RMM and rocketcyber. Automated tasks Review collected by and hosted on G2.com.

Classifies own product files as suspicious. Lack of automatic submit of files Review collected by and hosted on G2.com.

Easy to deploy through Kaseya and easy to manage and quick responses from Support Review collected by and hosted on G2.com.

Lack of Device Control function that allows USB blocking just like any antivirus on the market does Review collected by and hosted on G2.com.

Ease of access and how we can integrate this into Datto RMM. Review collected by and hosted on G2.com.

It is not a paid AV you use this as a dash for AV Review collected by and hosted on G2.com.