# DatoCMS Reviews
**Vendor:** DatoCMS  
**Category:** [Headless CMS Software](https://www.g2.com/categories/headless-cms)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 49
## About DatoCMS
DatoCMS is the headless CMS loved by developers and content creators across 25,000+ teams around the world. From early-stage tech startups and NGOs to global enterprises and governments, DatoCMS is trusted to deliver content at scale. Its powerful GraphQL and REST APIs, and no-code approach to schema management enables teams to focus on execution rather than configuration. With an uncompromising focus on Developer Experience and Editor Experience, devs can create powerful content structures, while editors effortlessly create and publish localized content to multiple sites, apps, and platforms independently.



## DatoCMS Pros & Cons
**What users like:**

- Users value the **flexibility** of DatoCMS, enabling easy customization for both developers and non-technical editors. (4 reviews)
- Users appreciate the **outstanding customer support** from DatoCMS, noting its quick, helpful, and friendly assistance. (3 reviews)
- Users find DatoCMS to be **easy to use** with an intuitive interface, making content management accessible for everyone. (3 reviews)
- Users love the **intuitive interface** of DatoCMS, making content management seamless for both technical and non-technical users. (3 reviews)
- Users highlight the **intuitive content management** of DatoCMS, making it user-friendly for both tech-savvy and non-technical users. (2 reviews)
- Customization (2 reviews)
- APIs (1 reviews)
- CMS Flexibility (1 reviews)
- Collaboration (1 reviews)
- Content Modeling (1 reviews)

**What users dislike:**

- Users find DatoCMS to be **not user-friendly** , describing a challenging experience from beginning to end. (2 reviews)
- Users find the **preview issues** in DatoCMS frustrating, wishing for better live updates and spell checking features. (2 reviews)
- Users find the **editor limitations** frustrating, particularly due to the absence of a preview function and spell checker. (1 reviews)
- Users find the **limits on storage** somewhat frustrating, impacting their overall experience with DatoCMS. (1 reviews)
- Users highlight **poor management** concerning billing for inactive projects and suggest enhancements for the live preview feature. (1 reviews)

## DatoCMS Reviews
  ### 1. DO NOT RECOMMEND DATO CMS - POOR CUSTOMER SERVICE!

**Rating:** 0.0/5.0 stars

**Reviewed by:** BIDO E. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 03, 2026

**What do you like best about DatoCMS?**

Overall, I don’t think DatoCMS is a good piece of software, because its UI/UX is very confusing and hard to navigate.

**What do you dislike about DatoCMS?**

The user experience was very difficult from start to finish.

**What problems is DatoCMS solving and how is that benefiting you?**

It attempts to help organize all content for a system. Keyword being ATEMPTS.

  ### 2. Sophisticated progressive

**Rating:** 4.0/5.0 stars

**Reviewed by:** dodson s. | Digital transformation consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about DatoCMS?**

The intuitive dashboard simplifies content management, making it accessible for non-technical users. It includes features like WYSIWYG editors and customizable content mode

**What do you dislike about DatoCMS?**

Not as user friendly as sold unfortunately

**What problems is DatoCMS solving and how is that benefiting you?**

Support limited. Friendly onboarding.


## DatoCMS Discussions
  - [What is DatoCMS used for?](https://www.g2.com/discussions/what-is-datocms-used-for)

- [View DatoCMS pricing details and edition comparison](https://www.g2.com/products/datocms/reviews?filters%5Bsentiment_snippet%5D=1696069&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-06-14+10%3A57%3A19+-0500&secure%5Bsession_id%5D=86e8ffb2-0cb1-4dde-bbca-1f7071a95ef9&secure%5Btoken%5D=f7c265757f8e755a39dfed7d57061128986781306b4ce94f567f23efca0f7184&format=llm_user)
## DatoCMS Integrations
  - [Gatsby](https://www.g2.com/products/gatsby/reviews)

## DatoCMS Features
**Publishing**
- Automated Publishing
- Multi-language
- AR/VR Capability

**Development**
- Image Management
- Reuseable Content
- Unlimited Environments
- Form Builder

**Analytics**
- Personalization
- Content Performance

**Agentic AI - Headless CMS**
- Cross-system Integration

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