I enjoy finding out about events that could impact me at work or in my personal life. Review collected by and hosted on G2.com.

I feel that the things I dislike have nothing to do with Dataminr, more with the people that are posting stuff. Review collected by and hosted on G2.com.

Insights regarding emerging threads, trends and tactics.

Excellent customer service!!! Review collected by and hosted on G2.com.

1) Volume of information.

2) The interface is not user-friendly for first time users.

3) The ability to obtain qualitative and quantitative reports. Review collected by and hosted on G2.com.

- Search functions

- Adaptability

- Predictive Analysis features

- Following stories Review collected by and hosted on G2.com.

- inability to see the lexicon of searches Review collected by and hosted on G2.com.

The greatest upside to using Dataminr is its seemingly endless potential. You get out of the tool what you put in, and becoming a Dataminr subject matter expert can exponentially assist in intelligence gathering. Their support team has been extremely helpful through my Security Operations Centers learning process of the tool. Review collected by and hosted on G2.com.

There are no true downsides to using dataminr, however, there is a bit of a learning curve that you have to overcome to fully understand the tools capabilities. This requires at times, multiple sessions with the support team and a number of trainings. Review collected by and hosted on G2.com.

Working in a dynamic threat environment this product is important as an early warning system Review collected by and hosted on G2.com.

Awaiting the mapping support configuration Review collected by and hosted on G2.com.

One of the best things about Dataminr is that my team is able to receive alerts of events before some news stations, and the ability to follow up with the source allows my team to act quickly knowing we have a valid source. Review collected by and hosted on G2.com.

I would like to see the local alerts be a little more robust. I have learned of several events from local pages on various social media outlets and have not received any notice from Dataminr. Review collected by and hosted on G2.com.

Dataminr's Artificial Intelligence (AI) is constantly evolving and is fantastic for grabbing real-time alerts globally based on the settings one decides to configure. The customer support team is one of the best teams in the industry. Whenever my team needed any questions answered, their team would be there and set up quick calls that showed us how to utilize the tools on Dataminr better. Review collected by and hosted on G2.com.

Not much dislike about Dataminr. At first, those who are not technically advanced may be intimidated by all the functions of the product. No worries though, just set up some time with their customer support team and they will walk you through using the product catered to your needs. Review collected by and hosted on G2.com.

My customer success team (Desiree Smith and Julia Lasko) are consistently professional and responsive whenever needed to connect and discuss product features and use cases. Review collected by and hosted on G2.com.

Due to the nature of my workflow, I wish there was a way to contribute feedback to specific alerts directly within the platform. Review collected by and hosted on G2.com.

Experience with Dataminr has been overwhelmingly positive. From using the application daily to the customer service representatives - they deliver excellent work each time. The real-time alerts on incidents near and far have been the pinnacle to the success of this product. The company has the most helpful employees, and working with them is just one e-mail/ call away—no hassle when you want to learn how to use the product. The product gets even better when you're an expert user, so fun learning all the way through. The resources are there, and once you get started, you won't want to stop—the global real-time alerts you need, when you need them (now). The leadership and growth this company has shown are phenomenal. As a long-time user, seeing the product updated to where it's at now means there were so many hard-working people - with a great vision behind this beautiful product. Review collected by and hosted on G2.com.

Good luck finding something to dislike. The company seems to be evolving every month. Just look at their app update history, and you'll see that they push out an update every month (sometimes even twice a one month). Just this alone shows they strive for perfection. They meet quality rather than quantity. Ask me a year ago, and I would probably say at first that the volume of information was a bit overboard. Still, when you review the notifications you don't need, look at the category and go back to the settings and uncheck the box - then you won't be bombarded with unnecessary information. Review collected by and hosted on G2.com.

I like the alerts produced by the system, which allow me to review the accuracy of the information presented to me and then decide which course of action I need to take. Review collected by and hosted on G2.com.

There is a lack of automated analytic and reporting capabilities available for those who need to report on what is coming through the system and then turn that into an appropriate narrative to show the system's worth. However, with that said, our support manager has been really helpful in assisting us with this angle to a certain degree. Review collected by and hosted on G2.com.