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44 Dataminr Reviews
Overall Review Sentiment for Dataminr
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Our relationship with the customer success team, the quality of alerts we get Review collected by and hosted on G2.com.
the cost of the product because when I have conversations with my leadership team cost is always a concern for them Review collected by and hosted on G2.com.
The language filter is very helpful, as well as the active alerting systems Review collected by and hosted on G2.com.
The platform is not very intuitive and i would like the map function to have more real-time alerts or more protest mapping capabilities. Review collected by and hosted on G2.com.
Data sources and translation of sources. Review collected by and hosted on G2.com.
Unable to give feedback/corrections on individual posts. E.g. saw post that misidentified a Bmp-3 as a tank (which it was not in the original source), and was unable to say to dataminr that was wrong. Review collected by and hosted on G2.com.
The real-time alerts are quick and the app is very easy to navigate. Review collected by and hosted on G2.com.
Sometime the alerts are not sorted by relevance or sourced checked (e.g. new media vs. a tweet) Review collected by and hosted on G2.com.
Great customization ability to fit our needs, given the ability to see what we want to see and follow what is important to us. The relationship and involvement between us and our Dataminr account manager has been amazing. They really engage to help us get exactly what we are looking for. The time they spend on training us of all the aspects and benefits of Dataminr were very helpful and impressive. Review collected by and hosted on G2.com.
A lot of noise, but working closely with our account representative has eliminated and customized our dashboard exactly as we needed. We have been using this platform for approximately one year and have really learned to understand the alerts and where to filter them. The dashbord is very user friendly- not too many dislikes from us! Review collected by and hosted on G2.com.
I enjoy finding out about events that could impact me at work or in my personal life. Review collected by and hosted on G2.com.
I feel that the things I dislike have nothing to do with Dataminr, more with the people that are posting stuff. Review collected by and hosted on G2.com.
Insights regarding emerging threads, trends and tactics.
Excellent customer service!!! Review collected by and hosted on G2.com.
1) Volume of information.
2) The interface is not user-friendly for first time users.
3) The ability to obtain qualitative and quantitative reports. Review collected by and hosted on G2.com.
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The greatest upside to using Dataminr is its seemingly endless potential. You get out of the tool what you put in, and becoming a Dataminr subject matter expert can exponentially assist in intelligence gathering. Their support team has been extremely helpful through my Security Operations Centers learning process of the tool. Review collected by and hosted on G2.com.
There are no true downsides to using dataminr, however, there is a bit of a learning curve that you have to overcome to fully understand the tools capabilities. This requires at times, multiple sessions with the support team and a number of trainings. Review collected by and hosted on G2.com.