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57 datajar.mobi Reviews
Overall Review Sentiment for datajar.mobi
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Fast support. Professional device and the team always pick up the phone. Easy to use and administrate. App to do basic functions works well. Review collected by and hosted on G2.com.
Occasionally at peak periods, support can be a little slower, but nothing that is unacceptable. Review collected by and hosted on G2.com.
dataJAR enabled us to get a handle on our Apple device management, to know exactly what devices we have and who has them. As well as allowing us to better manage our software licences and to quickly and easily get software and apps to whoever needs them. dataJAR's support is also excellent with very fast response and resolution times. Review collected by and hosted on G2.com.
Some of our IT staff don't like the idea of not having full control of the service but due to the excellent support from dataJAR this has never been a problem. Review collected by and hosted on G2.com.
Consistently great response times, if we have a simple issue it's normally resolved within only a few minutes of logging a request.
Excellent knowledge of Macs and the Apple ecosystem and they are alway willing to help when we are looking to implement something new. Review collected by and hosted on G2.com.
Nothing really, haven't been able to fault them in 3 years of working with them. Review collected by and hosted on G2.com.
Support ticket response time is super fast, which is imperative now that the whole team is remote. I also like that Datajar are able to advise me (the Studio Manager) on the latest updates and software packages that are right for us. Datajar offers great security and means that no one is able to install any software from the web that isn't approved, which is another crucial thing that I have to present when working with clients. Also, everyone who works at Datajar is super friendly and patient, which is great when they're dealing with people who need to get things fixed urgently. Review collected by and hosted on G2.com.
Not a lot really. The only slight annoyance can be when certain programs don't seem to like Datajar and they're not able to update through the self service app and involve having to jump on a remote session. This seems to be common for Whatsapp and Keynote. Review collected by and hosted on G2.com.
dataJAR have proven themselves to have the expertise to resolve issues and are extremely responsive, usually replying to support tickets in a matter of minutes. They are friendly, professional and, above all, thorough in how they respond always seeking to provide top quality support. I would recommend them to any organisation with 1-1 or shared deployment of iPads and Macs. Review collected by and hosted on G2.com.
I genuinely can't fault dataJAR. A first rate service at every turn. Keep it up! Review collected by and hosted on G2.com.
The reliability of the service and speed at which changes can be made, tested and deployed. The expertise possessed by the Datajar team and the friendly manner that have have is also much appreciated. Review collected by and hosted on G2.com.
I honest cannot think of anything I dislike about the service. Review collected by and hosted on G2.com.
dataJAR manage our estate of well over 3,000 Apple devices. The .mobi solution gives us easy access to carry out management tasks ourselves or look at the devices. And whenever we need dataJAR to do anything for us, they typically respond extremely quickly! Review collected by and hosted on G2.com.
Nothing of note. Since I started using the product it has always worked very well. Review collected by and hosted on G2.com.
The team continues to check-in with us, to make sure our expereince is good and that our needs are being met. We haven't just been solved a product/service and forgotten about. Review collected by and hosted on G2.com.
There hasn't been anything we've disliked about our expereince so far. I feel the team would happily work to actively resolve anything we disliked or had a problem with. Review collected by and hosted on G2.com.
The support and service provided by DataJAR is second to none. The product that they have developed is fantastic and has made the job of managing Apple devices on scale so much easier. Review collected by and hosted on G2.com.
There is very little not to like, with new features and developments being added all the time there is a solution for most problems. Review collected by and hosted on G2.com.
