Easy to use and pretty much “fire and forget.” The support is excellent: the personnel are fast to respond and have strong knowledge of different technologies where DD can be integrated. I also appreciate the high pace of further deployment. high throughput and performance. AI based models working very well Review collected by and hosted on G2.com.

if there is something, than it's the price tag, especially the limited gradations Review collected by and hosted on G2.com.

Quick support, easy to integrate on Android SDK. Review collected by and hosted on G2.com.

Sometime engineers get blocked without reason. Whitelisting IP is not good enough for dynamic IP address Review collected by and hosted on G2.com.

DataDome has significantly reduced bot attacks, which in turn has minimized the need for reactive firefighting by our operations team. The implementation process was smooth, and the intuitive dashboards offer clear visibility into traffic patterns and attack types. Additionally, the TAM and support teams are highly responsive and a pleasure to work with, making the overall experience seamless and efficient. Review collected by and hosted on G2.com.

While DataDome offers strong protection overall, there’s room for improvement in certain areas—particularly the mobile SDKs for Android and iOS, which I found challenging to implement. Enhanced documentation or streamlined integration would greatly improve the developer experience. Review collected by and hosted on G2.com.

The support team. When we're dealing with active attacks, their responsiveness makes all the difference. They engage quickly and help us shut things down instead of leaving us waiting on ticket escalations. Beyond that, the platform itself is straightforward to manage, which matters when you need to move fast during an incident or adding a key integration. Detection/prevention works well across different attack vectors, and integrations have been smooth but do require customer effort. Review collected by and hosted on G2.com.

It doesn't offer the same level of granular control you can find with some other competitors. That said, it's not a dealbreaker. In fact, the platform does a better job at actual protection, and I'd rather have effectiveness and ease of management than endless configuration options to tune. Review collected by and hosted on G2.com.

DataDome gives us peace of mind, and we appreciate having an ad hoc Security Operations Center team ready to support 24/7. It’s very easy to use, low-touch once implemented, and it delivers on what it promises. We’ve found the reporting and protection much clearer and more effective than our previous bot protection solution. Most importantly, it hit our target false positive rate, which was a big success factor for us. Review collected by and hosted on G2.com.

The only drawback was the implementation process, which took longer than expected due to our websites being PWAs / using service workers. Once set up, however, the day-to-day operation has been smooth and requires very little ongoing effort. Review collected by and hosted on G2.com.

Ease of use thanks to the webui Review collected by and hosted on G2.com.

To be honest, there is nothing I don't like about Datadome. Review collected by and hosted on G2.com.

I appreciate DataDome for providing excellent bot protection on our sites, which are targeted daily by attacks. The effectiveness of its bot protection has significantly reduced the frequency of attacks, including DDoS attacks, which used to slow down our sites considerably. The support offered is fantastic; for non-critical issues, responses are received within 24 hours, while critical support is immediate. This responsiveness is invaluable. The site’s navigation is straightforward and intuitive, making it easy to use. DataDome offers a very powerful set of tools that cater specifically to our needs, especially with its advanced bot protection capabilities, differentiating it from alternatives like Cloudflare. The initial setup was a breeze, with an engineer guiding us through the configuration, ensuring everything ran smoothly. Overall, these features make DataDome an indispensable asset for our company’s protection. Review collected by and hosted on G2.com.

It is pricey to a degree. Review collected by and hosted on G2.com.

The UI was easy to understand and navigate Review collected by and hosted on G2.com.

the manual repetitive type of review process without ability to auto approve things Review collected by and hosted on G2.com.

The efficiency of the solution, the continuous updating of detection models, as well as the responsiveness of the teams to align with our needs and the quality/price ratio. Review collected by and hosted on G2.com.

The lack of flexibility on the thresholds, especially with non-linear traffic over a year. Review collected by and hosted on G2.com.

We very rarely suffer massive spam attacks anymore, after the first month of onboarding and fine-tuning the Datadome model. Review collected by and hosted on G2.com.

I'd love it to be more cost-effective Review collected by and hosted on G2.com.