Datadog Reviews (726)

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Datadog Reviews (726)

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4.4
726 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise real-time monitoring and the intuitive dashboards that simplify tracking application performance and infrastructure health. The platform's ability to consolidate logs, metrics, and traces into a single view enhances troubleshooting efficiency, making it easier to identify issues quickly. However, many reviews note that cost management can be a challenge as usage scales.

Pros & Cons

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Usman B.
UB
Usman B.
IT Manager
Mid-Market (51-1000 emp.)
"Best for application and infra monitoring"
4/5
What do you like best about Datadog?

Data dog is best for infra and app monitoring and best part is easy to configure Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Quit expensive if you have large environment Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Managed Security Operations Center"
4/5
What do you like best about Datadog?

Datadog is very easy to use. Pivoting between security signals, logs, and event data is straightforward because it is bundled into one callout pane. Writing detection rules is very easy in the GUI. Having a DevSecOps platform to house all data is the best approach to the security problem. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Security should be contained within one page, rather than broken out into multiple SKUs -- for example, if there is a log detection trigger, I should be able to see the information from Workload Security, CSPM, etc. about the host in question in the same pane. Exporting detection rules in Terraform from the Datadog platform does not produce clean Terraform code and there are syntax errors reported. The Datadog learning platform needs to be bolstered. Review collected by and hosted on G2.com.

Yegor L.
YL
Yegor L.
Quality Assurance Consultant
Enterprise (> 1000 emp.)
"Datadog review"
5/5
What do you like best about Datadog?

Datadog provides detailed monitoring, collecting data from different sources, such as servers, DBs and others. It's a complex tool with many different features, but UI helps users to navigate and find relevant information. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

It has quite a steep learning curve, and takes time to get experience. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"One Platform to rule them all!"
4.5/5
What do you like best about Datadog?

- integration of various modules are finally coming together

- the graphing capabilities are great

- response time Review collected by and hosted on G2.com.

What do you dislike about Datadog?

- some of the features are not as reliable or working, as promised. For example, BitsAI is solid on hype but short on delivering in production incident scenarios. Many of the DataDog's own product do not provide BitsAI integration so one has to still stitch the information together across the modules. Review collected by and hosted on G2.com.

Jay Y.
JY
Jay Y.
Head of Engineering
Mid-Market (51-1000 emp.)
"Once you got onto Datadog (a closed platform), they will leverage switching cost to squeeze you"
1/5
What do you like best about Datadog?

Their marketing is very strong. As I was choosing between Grafana vs Datadog, I believed datadog can solve my problems quicker and I am willing to pay more for that. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

1 months into datadog, my decision of choosing Datadog over Grafana is already biting me. None of my expectations were materialized

1. Datadog was not quicker to set up; there are less support docs/examples comparing to Grafana.

2. Datadog's support team are all about being "nice" instead of making real progress. Very inefficient.

3. When you are stuck, their support will remind you of the "switching cost" instead of solving real problems for you. Very distasteful.

4. I invested in a closed platform instead of an open source stack where I have a much easier time to extend and switch. Review collected by and hosted on G2.com.

Diego P.
DP
Diego P.
VP of Engineering
Mid-Market (51-1000 emp.)
"Datadog is a great monitoring and observability tool"
5/5
What do you like best about Datadog?

Is a tool that provides many services like infrastructure monitoring, logging, database monitoring, etc. The great about this is that all services are interconnected, so when a problem ocuurs in your systems you can configure Datadog to have end 2 end visibility of your platform, helping the engineers to debug and find problems easy and fast enough. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Sometimes the ui is very overwhelming, specially at the beginning, so many buttons and features makes the platform very complex to use, so the leraning curve is a bit hard at the beginnning, once you learn to use it is really simple and intuitive Review collected by and hosted on G2.com.

Nabeel S.
NS
Nabeel S.
Associate Cloud Architect
Mid-Market (51-1000 emp.)
"Very intuitive UI and powerfull integration"
4.5/5
What do you like best about Datadog?

We have deployed Datadog for our all cloud deployments in AWS cloud. A large number of integrations allow us to literally monitor everything. From AWS cloud infra to hosted compute whether it be physical, virtual or serverless. We are using Datadog to monitor our endpoints and UI testing of the applications through synthetic tests.

Deployment is super easy and quick with highly skilled support team. Datadog is one of the most frequenctly used tool in our organization and its been great. Documentation is very detailed and has improved over time allowing us to setup everything without major hurdles. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Some features are limited when compared to compatitors. We used to monitor the infra through NewRelic which offered more visibility into the running processes but Datadog is limited when it comes to manual process monitoring. Review collected by and hosted on G2.com.

BL
Brendan L.
Enterprise (> 1000 emp.)
"Datadog Review"
3.5/5
What do you like best about Datadog?

Very simple to use and we like the platform. There is an ease of use. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

Nothing much. We find the system simple. Review collected by and hosted on G2.com.

Steven J.
SJ
Steven J.
Mid-Market (51-1000 emp.)
"All-Inclusive observability"
5/5
What do you like best about Datadog?

Datadog has helped me understand my applications and has the ability to provide any type of insights that I need. I like how easy it is to set up monitors jump to traces and spans. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

In the beginning when using data dog there's so much information on the screen. It's hard to know what is a link, what is important and what is not important. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
CA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Datadog with best observability tool"
5/5
What do you like best about Datadog?

The user interface is very user-friendly, and the dashboard offers greater flexibility compared to other tools I have used. Implementation is straightforward and uncomplicated. Review collected by and hosted on G2.com.

What do you dislike about Datadog?

So far, based on my past experience, I have not encountered any drawbacks. Review collected by and hosted on G2.com.