Databox Reviews & Product Details

I like that Databox helps with sending automatic reports to clients, which means I don't have to manually send them. It saves us hundreds of hours per month. I also appreciate the ability to make changes to templates and then apply those changes to all of the clients, which makes innovation easy for us. The dashboard is great for monitoring all clients, and it alerts us when connections break, allowing us to manage multiple connection issues all in one view and ensure all reporting issues are addressed at the same time. I also found the initial setup to be easy. Review collected by and hosted on G2.com.

I wish there was a way to when you change the template it applies automatically to your current clients, that would save a ton of time. There's also some integrations that are not available currently with some platforms like BrightLocal and that is something we use a lot. More integrations, AI insights, and being able to make changes a bit more faster and easier for multiple accounts. Review collected by and hosted on G2.com.

All data sources in one place makes it easy to access critical business metrics . No more searching for data in different platforms like your CRM, Google Analytics, or shopping cart. It is easy to implement and report on business metrics with templates that reflect the data and integrations that I needed. Simple integration with a variety of the major platforms, ensures that you have one place to compare, link and report on the metrics for your business. Review collected by and hosted on G2.com.

While it has the major business integrations and connections, it needs more connections to work in certain industries. Review collected by and hosted on G2.com.

Databox has transformed how we report both internally and to clients.

The AI summary feature is particularly impressive. It keeps our reports insightful and always up to date. There’s a great selection of built-in metrics, and creating custom ones is super easy.

The visualizations are clean, professional, and really help bring the data to life. Most importantly, the data reliability is rock-solid. Far better than what we experienced with other platforms. Highly recommend for any agency serious about performance reporting.

It also works well for being able to scan the most important metrics across all of your clients at once. Review collected by and hosted on G2.com.

Nothing so far. Been very impressed with what we can do in the platform. Review collected by and hosted on G2.com.

The simplicity to creating valuable data and reporting visualisations that make your clients eyes light up on every call. I now spend my life in databox using it all day every day and have brought in the wider team not just client facing ops. Gone are the days of 'death by powerpoint'.

The integrations and custom metrics are so simple to implement and go further than i thought possible. The support team is also brilliant so if you do get stuck they solve it almost straight away. Review collected by and hosted on G2.com.

the only small dislike is that the reports are not as flexible as Canva or traditional slides but i think thats down to my background in design and actually has its advantages in templating and consistency. Review collected by and hosted on G2.com.

Databox allowed us to simplify our reporting process. With the ability to get more granularity in our information we are able to visualize what is going on today and by developing the right metrics, with Databox visualization we are able to have predictability of the course of the business. It is a wonderful tool. This is all possible due to its simplicity and intuitive interface. On top of that its customer service is world class. Review collected by and hosted on G2.com.

Nothing yet. Probably the only thing that I would like Databox to improve is the speed. Review collected by and hosted on G2.com.

Pretty easy to follow your nose without prior experience with data Review collected by and hosted on G2.com.

Limitations on visual (maximum 100) needs more Review collected by and hosted on G2.com.

It's easy to embed a databoard into a third-party website or your own member portal. Review collected by and hosted on G2.com.

Summary: We did a soft launch with 5 clients who actually had access to Databox databoards. It was a constant headache. Clients asking for databoard repairs because the metrics and temapltes provided by Databox were always broken. We tested for two years and left. I am not convinced they are even a real company at this point. Constant issues, they always play the victim, and they can take months to fix a critical issue.

Advice: try any other company first. Databox will waste your time and your money and give you a headache.

Review rant: After 2 years of trying, we were never able to fully launch Databox with our clients because there is always another issue with Databox. Their templates break, individual metrics stop working. Their support team blames the client but then when Databox is informed the broken metrics are included in the templates they made, then they act all confused and pass along the blame. Meanwhile days to months go by.

One issue with them took two months to fix. Meanwhile this was a huge issue that prevented me from even testing the platform with clients. The issue did not allow me to choose individual Facebook or Instagram accounts. Databox would by default pick the first IG or Facebook account on the list. So when trying to create a Databoard for a client, we were unable to do so until they fixed the issue. This took them almost two months. I emailed them about it like 10 times as well over the course of the month. Most emails were ignored.

Overall this is not a platform I would recommend to anyone.

Runaway from them and take them off your consideration list. Safe money and a headache. Review collected by and hosted on G2.com.

Databox makes it simple to interact with data in ways you never thought possible. I can easily sync it to my Google Analytics, Hubspot, Adwords, LinkedIn, and other tools to get a precise view of marketing attribution and follow the data to discover holes in strategy. I love this tool. It was easy to implement. I found myself using it weekly. Review collected by and hosted on G2.com.

The interface has a learning curve for new users, but once you adapt to the tool, it saves you a ton of time. Review collected by and hosted on G2.com.

Very adaptable solution allowing you to report on almost anything you want as it has so many data sources. They also keep adding new functionality with Reports and Benchmarks recently added. These features will undoubtedly go on to be very, very useful once the 'Beta' phase is complete. Review collected by and hosted on G2.com.

I'm not sure what has happened with the customer support team at Databox but they are fairly unresponsive these days. Formerly they were the best out there, super-helpful and super-responsive (I'd know because the nature of my work means that I consult martech support teams on an almost daily basis) but currently sitting on a query I made 24 hours ago (the Intercom chat bot said 'a few hours') without any communication and this has been a familiar pattern over the last few months. I hope it's just a blip because it would be sad to think that the company are letting this slide. Review collected by and hosted on G2.com.

Ease of use, breadth of data sources, voluminous templates, very easy on the eyes and brain, and truly interactive/fresh data, including in Reports (which are live-dashboard-based presentations) Review collected by and hosted on G2.com.

Occasionally bugs and throughput issues/lag when editing custom metrics, but more than offset by their R&D into resolutions and new features. Review collected by and hosted on G2.com.