Data Migration Services - Relokia Reviews & Provider Details

They're truly experts in their craft. Being able to work with them to use the API and mapping specific fields is a no-brainer. Review collected by and hosted on G2.com.

The web interface can be a bit finicky at times, but it's not a big issue. Review collected by and hosted on G2.com.

I really like how easy the migration wizard was to set up, map my ticket fields/etc.

But what I liked BEST is their Support team & Account Managers. Everyone we worked with was very friendly, and dedicated. They checked in very regularly to offer assistance with setting up the migration and to make sure we had everything we needed for it to go smoothly, which it did! Review collected by and hosted on G2.com.

There's not much to dislike here, y'all. The price is a little high, but it's VERY worth it IMO, especially if your boss is paying :)

We briefly investigated the time it would take one of our own devs to build a custom API solution to accurately migrate over 31,000 tickets, and let's just say it would've been drastically more expensive re: their dev time.

That said, I think the price was fair and the service was well worth it.

I've been in CX for a while and don't give high marks lightly, but these folks and this service were A+ Review collected by and hosted on G2.com.

The team at Relokia is responsive and knowledgeable. Every question had a responable answer even if the answer had to be no. Review collected by and hosted on G2.com.

I had no complaints. I knew going into it that there was going to be a time delay, but the team at Relokia was very timely with every response. Each response was well thought out. Review collected by and hosted on G2.com.

Lots of support with a video call and several emails Review collected by and hosted on G2.com.

I could have used a bit more sample data for the test because I failed to see a small problem Review collected by and hosted on G2.com.

The service did as it promised and achieved our goals. Review collected by and hosted on G2.com.

Would have liked more option to have a phone call to discuss the right strategy as opposed to up and down chat communication. Review collected by and hosted on G2.com.

Ease of use, clear pricing and accessible customer service team. Review collected by and hosted on G2.com.

No complaints at the moment so nothing to add. Review collected by and hosted on G2.com.

The migration happens in two parts: part one, they upload it to a staging server; part two, they move it to your new service. There was an issue with part two that they immediately addressed without me having to report it. They fixed it, let me know the migration was continuing, and everything went smoothly. Their service and support has been amazing. Review collected by and hosted on G2.com.

It's expensive, but it's so much less money than you would spend if you tried to do anything close to this migration. Take the plunge. Stop looking! Review collected by and hosted on G2.com.

In addition to the excellent service itself, an excellent and additional plus point is the incredible customer service/support that accompanied and followed us step by step making everything go smoothly. Review collected by and hosted on G2.com.

Nothing in particular, I have nothing to say about it. Review collected by and hosted on G2.com.

Relokia put our minds at ease in knowing that our critical data was not going to be lost with our old PSA. Review collected by and hosted on G2.com.

There were no downsides in working with Relokia. Review collected by and hosted on G2.com.

Completely automated and intuitive. Most importantly, it worked without error. Review collected by and hosted on G2.com.

They charged sales tax in Michigan which, for services, should not be the case. But they recitified it afterwards. Review collected by and hosted on G2.com.