I use Dash Social primarily for its impressive combination of analytics with a very intuitive and user-friendly interface. It makes it easy to quickly pull meaningful insights across TikTok and Instagram without needing to manually compile data from multiple sources. The benchmarking reports are especially valuable for understanding how our performance compares to broader beauty industry trends. It helps identify formats, messaging, and what creative is resonating most with audiences, making executive reporting much more streamlined and visually digestible for cross-functional teams and leadership. The benchmarking reports also provide real context around performance trends across the beauty industry, allowing us to compare against a broader platform and view competitors and industry shifts. I find the reports actionable as they highlight emerging KPIs, content trends, and platform behaviors in a way that is easy to translate into reporting, content planning, and executive recaps. Finally, the initial setup of Dash Social was very easy. Review collected by and hosted on G2.com.

Some platform metrics and definitions vary across channels like Instagram to TikTok, so additional clarity or standardization around KPI calculations would be helpful. It would also be valuable to have deeper creator and influencer analytics. It could be helpful if Dash provided more standardized definitions around key KPIs that calculate engagement and reach differently. The formulas can vary slightly from different platforms, such as if it's view or follower based, which makes cross-channel reporting more difficult when presenting to leadership teams. Review collected by and hosted on G2.com.

I find Dash Social incredible. They're extremely helpful and intuitive, and they're always there to answer your questions. The platform creates custom reports that provide insightful information on how the beauty industry is doing. For me, the most important thing is that Dash Social is very easy to use. It's really beneficial to have a platform that is easy to understand at any level, especially since the most junior employees are the ones grabbing the analytics. The setup was straightforward, thanks to their account managers who provided in-depth, hands-on educational training and office hours during the first month of onboarding. Additionally, in comparison to competitors who offer complex platforms requiring extensive training, Dash Social is quick to give you what you need without hassle. Review collected by and hosted on G2.com.

The custom dashboard set up could be easier and integrated with their AI Review collected by and hosted on G2.com.

I really love how visual Dash is. That is the main reason we moved to Dash. Was the interface is really user friendly and digestible. One thing that I think makes Dash stand out as well is the customer service teams. That chat is next level, and out of all the tools Ive used before Dash takes the trophy there. Team is quick to reply, always avail and helpful with resources and trouble shooting. Unlimited seats is fab too. Review collected by and hosted on G2.com.

There are a few things about Dash that I wish were better, I have sent a lot of that feedback over to the teams as feature requests in the past. The team always listens and seems to work hard to implement. I wish Dash did more mini sessions with other brands using the platform, would be great to facilitate something liek that, for brands that were interested to show case how brands are working on dash, best practices, and just social in general. Cant wait until we can upload PDFS for LI in Dash and have LI added to campaigns :) :) :) Coming back to this to add that this question in this form: Which channel is most important to you when using Dash Hudson? doesnt even have LinkedIn as an option. Review collected by and hosted on G2.com.

I like that Dash Social is very user-friendly and visually appealing, making me want to stay in the platform. It makes everything super easy, and I appreciate that everything I could possibly need is all in this one powerhouse platform. It's almost like you're on a social platform in itself, and it makes it really easy to find the images I need. Everything looks beautiful, and it's easy to toggle between tasks like responding to DMs, comments, looking in the library, scheduling content, and checking influencer campaigns. The initial setup was very easy and pretty seamless. There was a lot of help from the Dash Social team to ensure we had proper training. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

The ability to "set it and forget it" with the scheduler tool is paramount. Rather than the IG scheduler, which is unruly, having an overall scheduling tool (and calendar) heightens my big-picture thinking. Moreover, the analytics (more than just the IQ feature, which is helpful) has really helped my team get actionable insights to change our content strategies. Review collected by and hosted on G2.com.

Of course, the price is a major consideration. It doesn't come out of my pocket, but I know that it matters to the company and isn't taken lightly. Otherwise, it can be difficult to ensure high-performance when encouraged to work through a scheduler and not use some in-app features (thinking of how IG promotes edits, in-app music, etc.). Dash is not to blame for that, per se, but it's certainly an aspect of relying on a scheduling system. Review collected by and hosted on G2.com.

I spend most of my time in the Scheduler and Analytics tabs, and I love that you can copy/crosspost posts almost automatically between all your channels. Also love the preview post tool, this has genuinely been a game-changer, and I use it all the time to figure out the best crops for the images we post. The feed preview tool is helpful as well, but I do have some wishes here. Emma (Squires) is also super helpful and generally awesome. Review collected by and hosted on G2.com.

Can be glitchy with labels not disappearing after the cursor has hovered away. If I've been working in Dash for hours, sometimes it gets stuck saving a post, a crop, or a link, and I have to refresh the page one or a few times to continue working. This just makes things take longer. While I love the crosspost feature, I find I have to use it strategically to actually save time. Like you can't start a crosspost unless you have everything you need for the post to go live, because otherwise you'll have to manually copy and paste everything, as once you save the initial group of posts, they unconnect and you can't click "apply to all posts" to update all posts with any changes you've made. It would be helpful if they stayed connected after that initial save. Same goes for moving these crossposts around--you have to move them individually per channel.

I also think I would use the Feed preview tool more if you could A) 'lock" posts to a date and a time, and move other posts around these and B) download the feed preview for a set amount of dates as a .jpg or .png to easily share monthly IG plans with leadership. I currently have to use a different third-party tool to plan out monthly grids, which just takes time and can feel duplicative when having to upload everything into Dash and other internal documents. Review collected by and hosted on G2.com.

Dash Social is an amazing all-in-one platform for social media scheduling, planning, organizing, analyzing, and synthesizing. It offers all the solutions for day-to-day social media management with the look and feel of a premium platform that puts content (vs analytics) first. We love that the entire team and cross-functional team members can log on and find everything they need related to social in one place. It also makes collaboration seamless without the need for excess documents. Review collected by and hosted on G2.com.

Sometimes, it can feel as though there are new features that can water down what Dash is at its core—a social-first content organizing and scheduling platform. For instance, creator features and social listening aren't top-of-the-line, and teams that specialize in those areas will likely have more refined tools at their fingertips for those things. That said, if you need an all-in-one solution for a small team and brand, Dash Social offers it. Review collected by and hosted on G2.com.

I use Dash Social every single day for scheduling stories, tracking metrics, and managing campaigns. I like how user-friendly it is and that everything is fairly easy to understand. Their support email is almost always accessible when I need assistance. I appreciate the ability to easily access metrics and gather data weekly for each of the brands I work on. The feature to easily locate specific posts within campaigns and dashboards is also very beneficial for gathering metrics. Setting up Dash Social was pretty simple for me. Review collected by and hosted on G2.com.

Platform connections breaking, not being able to add a tag to stories like I can for in-feed posts, new tracking features that get added when downloading reports mess up my pivot tables when working in sheets. I have to manually delete things that weren't there when I initially made it, so being able to deselect options I don't want in the Excel file. Review collected by and hosted on G2.com.

Managing social media is a lot easier with Dash Hudson because the analytics and AI prediction tool help the team use content that will potentially perform the best. One of my favorite features is its consolidated view of our organic performance across all platforms. It also helps our team organize and schedule content or repurpose content for all our platforms in one place and even preview how the feed will look ahead of time. The platform is super user-friendly and helps the team integrate the platform into our workflow. Our team loves Dash Hudson. We use it every day, whether it is to track or plan posts. It really helps us organize and track the performance of our posts and has streamlined our social media efforts, saving us time. Also, the platform makes it easy to implement and integrate into our team's everyday life through the app, which is a nice feature. Also, the Dash Hudson customer support team couldn't be any better. They are amazing, always telling us about new features, willing to walk us through to show us things, and answering as many questions as we have! Review collected by and hosted on G2.com.

One thing I dislike about Dash Hudson is that it only reports organic content and not the paid efforts that were used on the same post, whether it is a post, story, whitelisting, etc. I want more insights to compare paid vs. organic performance. The paid media dashboards could improve so you can see more campaigns or what is running, just like the organic social side. I wish it also had a tool for managing complete influencer outreach, which would streamline partnerships for us. Even insights on what our market is in our demographics dashboard would help create a brand overview section. Review collected by and hosted on G2.com.

I really appreciate Dash Social being an all-in-one platform that handles reporting, scheduling, and everything social in one place. It makes our jobs much easier as social team leaders. Its seamless reporting capabilities allow me to build reports and campaigns effortlessly, providing insights and data that help me tell a story to internal stakeholders. The Dash scheduler is great for our team, allowing multiple social team members to contribute content in one place, which simplifies my job as a team leader. The initial setup was very seamless, and I love how much Dash Social has helped us become leaders in the social space. I can't rave about Dash Social enough, and I'm very grateful to have been working with it for years. Review collected by and hosted on G2.com.

I think that the app could be updated to be more efficient in terms of having more features available on the go. There are minor things that would be great: i.e., being able to auto-publish more than 10 Instagram images in a carousel. Review collected by and hosted on G2.com.