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Dacast Reviews & Product Details

Eric G.
EG
Owner/Zumba Instructor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dacast?

Reliable streaming service with high quality audio and video. Once configured, it’s very simple to maintain Review collected by and hosted on G2.com.

What do you dislike about Dacast?

Configuration is complicated and not intuitive. Review collected by and hosted on G2.com.

Recommendations to others considering Dacast:

Get guidance from Dacast account team for initial configuration. Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

Providing high quality Zumba classes virtually during the pandemic Review collected by and hosted on G2.com.

Dacast Overview

What is Dacast?

Dacast offers a fully integrated, self-service video platform for live video and on demand (VOD) streaming. The Dacast OVP lets broadcasters host video content and start streaming in minutes. Its white-label solution allows users to control their live streams and on-demand content. We help over 300,000 organizations stream live video, reduce bandwidth costs, and improve broadcast quality with our easy-to-use full-service platform or via our Broadcaster API.

Dacast Details
Discussions
Dacast Community
Languages Supported
English
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Product Description

Dacast is a simple yet flexible solution for how to stream live video on a website. The live stream hosting platform is designed with a streaming as a service approach. DaCast gives professional tools and utilities through cloud computing. It uses Akamai content delivery network to reach worldwide audiences.


Seller Details
Seller
Dacast
Year Founded
2008
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®

Dacast T.
DT
Overview Provided by:
Dacast

Recent Dacast Reviews

NY
N. Y.Small-Business (50 or fewer emp.)
0.0 out of 5
"Be aware if you consider purchasing the annual plan."
It's affordable (unless you know when your next renew date is.)
Cedric F.
CF
Cedric F.Small-Business (50 or fewer emp.)
0.0 out of 5
"Disappointing service"
Dacast video streaming service is accessible from China, so we choose Dacast over the other more well-known and proven competitors.
SO
Shawn O.Mid-Market (51-1000 emp.)
4.5 out of 5
"Review of Dacast for schools and sports!"
A firm streaming platform where you can customize channels for events and schools. As a long term user of five years, Dacast has provided a stable ...
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Dacast Media

Dacast Demo - Dacast Dashboard
The Dacast OVP Live Streaming & VOD Dashboard
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Have you used Dacast before?
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Video Reviews

29 out of 30 Total Reviews for Dacast

4.3 out of 5
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29 out of 30 Total Reviews for Dacast
4.3 out of 5
29 out of 30 Total Reviews for Dacast
4.3 out of 5

Overall Review Sentiment for DacastQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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NY
Visual Artist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dacast?

It's affordable (unless you know when your next renew date is.) Review collected by and hosted on G2.com.

What do you dislike about Dacast?

Be aware if you consider purchasing the annual plan. Technically, you have to mark your renewal date next year on your calendar yourself because your plan will automatically get renewed and charged unnoticed. (No reminder or consent) When you receive a bill? it's too late: there is no way for you to get a refund because it's their "new policy" even if you contact them the day of the billing.

They should either send their customers a consent/notification before the auto renew at least once, or let the user cancel and get a refund, especially when they didn't use the plan yet.

I feel like i've been scammed. Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

I purchased it for my solo art project streaming 4 live-feed videos for 24 hour a month. Even though my project was conceptually worked, the physical work itself didn't work properly because one or two of the videos always freezed every other day. And their new policy? They have your credit card as a hostage. Review collected by and hosted on G2.com.

Cedric F.
CF
Technical Lead
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Dacast?

Dacast video streaming service is accessible from China, so we choose Dacast over the other more well-known and proven competitors. Review collected by and hosted on G2.com.

What do you dislike about Dacast?

Customer service is horrible. Slow response, non-technical & unprofessional.

We experienced a technical issue on Dacast's player (video not looping). We even created a demo page for their team to investigate.

Three weeks later, still no solution to the issue & no timeframe for when they will resolve the issue. I asked for an update, and customer service told me to be patient. Completely hopeless.

Customer service downloaded our video and re-uploaded a testing video to our account without notification or communication. That makes me unsure about the data security on Dacast, as their staff can access the content on our account without agreement.

Also, Dacast's UX is immature, in my option. the control portal is not user-friendly compared to competitors like Vimeo. The video player still has a play icon popped up even after setting the player to be no play button in the theme.

Overall, we are very disappointed with Dacast. Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

We wanted a video streaming service that is accessible from China. Dacast did work from that aspect. However, because of the technical problem with their player, we have removed Dacast from service completely. Review collected by and hosted on G2.com.

Robert B.
RB
IT Manager/Network Engineer
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dacast?

We have been using this service for several years now for the large Outdoor Shake table, and we have no problem with steaming. And when we needed help, the customer service was like the best. Also was able to try this into one steaming service to other social media sites. We were able to input the steams into our website and also steam them to all the mobile devices that were watching the link that we send out for the live stream. Review collected by and hosted on G2.com.

What do you dislike about Dacast?

So far, we have not been able to find anything that we dislike about the Dacast. Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

In the past, we used to have these large projects on the Shake Table and were not able to take Cameras and live steam them without having choking issues on the live steam. But with this service, we take our Wirecast system and use them for the back-in for live steam. And it is easy too. Review collected by and hosted on G2.com.

Steve R.
SR
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Dacast?

Great tech support and great streaming, with the one exception, noted on their lack of encoding. In talking to these people, you can tell they really care. That is missing in 90% of the streamers I have used. Review collected by and hosted on G2.com.

What do you dislike about Dacast?

I used this service for some time and had great results. The problem I had was that they do not do encoding. That means that if you want multiple biot rates for smartphones, slow connections, and big screen TVF's, you have to send it in the original stream. This caused a lessening of the quality and also caused problems as I had difficulty getting the larger stream to them without buffering. Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

I am not using them at this time. I called yesterday to see if they had changed, but they had not. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dacast?

Our team liked that Dacast had a wide array of features under one roof and a pricing plan that worked for our use case.

I believe that the platform (without using APIs) may be suitable for many people. Review collected by and hosted on G2.com.

What do you dislike about Dacast?

I highly recommend that you do not use the Dacast API; the API is extremely weak compared to the competition.

The current API that is publically available uses their old platform. When using the legacy platform and API, there are multiple issues - the main one being that macOS and iOs users can not view the live stream without enabling cookies. Additionally, this API only provides limited post-event analytics with virtually no support for live analytics.

The company is aware of this and they have since upgraded their platform (mid-2020 to mid-2021); however, they have not updated the API yet leaving customers like us in the dark.

Support is hit-or-miss; we either receive amazing support (from Sales and Account Management) or our emails go unanswered unless we follow up multiple times (Technical). Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

We are using the Dacast API to build an application that has video live streaming as one of multiple components. Review collected by and hosted on G2.com.

Jake M.
JM
Video broadcast event specialist
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Verified User in Entertainment
UE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dacast?

The can-do people in the support part of the company make my experience excellent. Review collected by and hosted on G2.com.

What do you dislike about Dacast?

This is a wonderful company which I like using, I don't dislike anything. Review collected by and hosted on G2.com.

Recommendations to others considering Dacast:

None, they do a great job. Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

They provide my company's streaming services. First rate. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dacast?

The extensions and ease of use and the interface Review collected by and hosted on G2.com.

What do you dislike about Dacast?

Nothing at the time. It is a simple application. Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

I have had no problems and I use Dacast for making videos for my teaching job. Review collected by and hosted on G2.com.

SO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Dacast?

A firm streaming platform where you can customize channels for events and schools. As a long term user of five years, Dacast has provided a stable platform to meet our streaming needs at a reasonable cost. They have excellent customer and support services that have been quick to address any issues we have had quickly and professionally. Recommend them often... Review collected by and hosted on G2.com.

What do you dislike about Dacast?

There have been delays when bandwidth has been exceeded but Dacast helped us to address this by buying extra bandwidth at a reasonable cost to keep this from happening. That they also let us roll-over the unused bandwidth from month to month is a lifesaver. Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

As mentioned above, we had a problem with running out of bandwidth and Dacast worked with us to solve the issue by purchasing extra. Dacast has been essential to allowing us to support our kids, especially during the COVID crisis and allows us to highlight the programs and events to them, their families and community. Review collected by and hosted on G2.com.

AC
Director of Marketing & PR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Dacast?

The ability to reach support techs quickly. Stream reliabilities. Review collected by and hosted on G2.com.

What do you dislike about Dacast?

Tech changes that aren't kept up with by Dacast. Lack of follow thru. Review collected by and hosted on G2.com.

Recommendations to others considering Dacast:

Reliability once the stream is going is great, tech issues along the way and lack of follow thru from Acct Manager to tech support has been below expectations. I shouldn't have to seek follow up when I am told I would have follow-up. Review collected by and hosted on G2.com.

What problems is Dacast solving and how is that benefiting you?

The platform itself is awesome! It has revolutionized our sports where we can't have fans physically present. Review collected by and hosted on G2.com.