--- title: D·engage Reviews meta\_title: 'D·engage Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 140 reviews by the users' company size, role or industry to find out how D·engage works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 140 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### D·engage Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **user-friendly interface** of D·engage, making it easy to implement comprehensive marketing strategies. [(58 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1218094&qs=pros-and-cons#reviews) Users commend the **responsive and helpful customer support** of D·engage, enhancing campaign optimization and overall experience. [(39 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1218202&qs=pros-and-cons#reviews) Users find D·engage's **comprehensive solutions** and responsive support essential for optimizing digital marketing efforts. [(33 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217404&qs=pros-and-cons#reviews) Users appreciate the **effective customer engagement** capabilities of D·engage, enhancing communication and driving successful marketing strategies. [(26 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217966&qs=pros-and-cons#reviews) Users love the **user-friendly interface** of D·engage, which enhances their overall experience and simplifies tasks. [(25 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1218010&qs=pros-and-cons#reviews) Users find the **learning curve steep** , as building segments and the interface can be quite challenging initially. [(23 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217719&qs=pros-and-cons#reviews) Users find D·engage has **limited features** , particularly in WhatsApp integration and onsite personalization capabilities. [(15 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217209&qs=pros-and-cons#reviews) Users experience **missing features** in D·engage, particularly with integration and data processing delays affecting functionality. [(10 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1216833&qs=pros-and-cons#reviews) Users feel that the **reporting dashboard needs improvement** and lacks depth in customization and results. [(9 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217639&qs=pros-and-cons#reviews) Users experience **slow customer support** , often needing to resolve issues independently, which impacts their overall experience. [(9 mentions)](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1219308&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of D·engage ##### 1. Ease of Use Users love the **user-friendly interface** of D·engage, making it easy to implement comprehensive marketing strategies. [ See 58 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1218094&qs=pros-and-cons#reviews) See Related User Reviews ![Nilay A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nilay A.") NA Nilay A. Small-Business (50 or fewer emp.) 5.0/5 "Backbone for our business..." What do you like about D·engage? We have now started using in-app feature and it's given a huge boost to our conversion rates. Timely action in mobile app business is crucial and that ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Campaigns with Powerful Personalization" What do you like about D·engage? I like D·engage for its ease of use, which allows me to launch campaigns very quickly and get results in time. I appreciate its data management capabi ##### 2. Customer Support Users commend the **responsive and helpful customer support** of D·engage, enhancing campaign optimization and overall experience. [ See 39 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1218202&qs=pros-and-cons#reviews) See Related User Reviews ![Nilay A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nilay A.") NA Nilay A. Small-Business (50 or fewer emp.) 5.0/5 "Backbone for our business..." What do you like about D·engage? We have now started using in-app feature and it's given a huge boost to our conversion rates. Timely action in mobile app business is crucial and that ![Mohammed Amine E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Amine E.") ME Mohammed Amine E. Small-Business (50 or fewer emp.) 4.5/5 "Great experience" What do you like about D·engage? The most helpful about D-engage is that they already have many solutions for common problems that can face any society during any digital project. Ha ##### 3. Helpful Users find D·engage's **comprehensive solutions** and responsive support essential for optimizing digital marketing efforts. [ See 33 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217404&qs=pros-and-cons#reviews) See Related User Reviews ![Nilay A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nilay A.") NA Nilay A. Small-Business (50 or fewer emp.) 5.0/5 "Backbone for our business..." What do you like about D·engage? We have now started using in-app feature and it's given a huge boost to our conversion rates. Timely action in mobile app business is crucial and that ![Mohammed Amine E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Amine E.") ME Mohammed Amine E. Small-Business (50 or fewer emp.) 4.5/5 "Great experience" What do you like about D·engage? The most helpful about D-engage is that they already have many solutions for common problems that can face any society during any digital project. Ha ##### 4. Customer Engagement Users appreciate the **effective customer engagement** capabilities of D·engage, enhancing communication and driving successful marketing strategies. [ See 26 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217966&qs=pros-and-cons#reviews) See Related User Reviews ![Nilay A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nilay A.") NA Nilay A. Small-Business (50 or fewer emp.) 5.0/5 "Backbone for our business..." What do you like about D·engage? We have now started using in-app feature and it's given a huge boost to our conversion rates. Timely action in mobile app business is crucial and that ![Mohammed Amine E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed Amine E.") ME Mohammed Amine E. Small-Business (50 or fewer emp.) 4.5/5 "Great experience" What do you like about D·engage? The most helpful about D-engage is that they already have many solutions for common problems that can face any society during any digital project. Ha ##### 5. User-Friendly Users love the **user-friendly interface** of D·engage, which enhances their overall experience and simplifies tasks. [ See 25 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1218010&qs=pros-and-cons#reviews) See Related User Reviews ![Buket .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Buket .") B Buket . Small-Business (50 or fewer emp.) 5.0/5 "Effortless Email Marketing with Exceptional Support" What do you like about D·engage? I use D·engage for email marketing processes in our NGO, and I really appreciate its user-friendly interface. It makes managing emails and SMS effortl ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Dengage Makes Campaign Segmentation Easy and Drives Strong Engagement" What do you like about D·engage? I love to get under the hood of our marketing campaigns and Dengage makes that really easy. We put our customers first, so being able to send emails a ### 5 Cons or Disadvantages of D·engage ##### 1. Learning Curve Users find the **learning curve steep** , as building segments and the interface can be quite challenging initially. [ See 23 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217719&qs=pros-and-cons#reviews) See Related User Reviews ![Nilay A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nilay A.") NA Nilay A. Small-Business (50 or fewer emp.) 5.0/5 "Backbone for our business..." What do you dislike about D·engage? I am still waiting on more user friendly and frequently released training sessions and/or videos :) DA Doğuş Mert A. Mid-Market (51-1000 emp.) 5.0/5 "I am happy with Dengage platform" What do you dislike about D·engage? Building segments is quite difficult and not very user-friendly. ##### 2. Limited Features Users find D·engage has **limited features** , particularly in WhatsApp integration and onsite personalization capabilities. [ See 15 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217209&qs=pros-and-cons#reviews) See Related User Reviews ![Cagatay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cagatay K.") CK Cagatay K. Mid-Market (51-1000 emp.) 5.0/5 "Empowers Our Marketing with Seamless Automation" What do you dislike about D·engage? In my opinion, the customer success department can be improved. They should suggest sectoral use cases and best ways to use their newest features. ![Muhammad S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muhammad S.") MS Muhammad S. Mid-Market (51-1000 emp.) 5.0/5 "Experience With D-engage" What do you dislike about D·engage? I don't really have anything against it, but one thing I don't like is how few choices there are for dynamic content. ##### 3. Missing Features Users experience **missing features** in D·engage, particularly with integration and data processing delays affecting functionality. [ See 10 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1216833&qs=pros-and-cons#reviews) See Related User Reviews GM Ghuffran M. Mid-Market (51-1000 emp.) 5.0/5 "portal is fantastic with immersive features." What do you dislike about D·engage? so many features are hidden which requires digging. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "A powerful contender for small and medium bussiness marketing, despite some database problems" What do you dislike about D·engage? - They're based in Turkey, so it's kind of hard to get hold of them in regular business hours. - We had a lot of problems in the past involving the a ##### 4. Inadequate Reporting Users feel that the **reporting dashboard needs improvement** and lacks depth in customization and results. [ See 9 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1217639&qs=pros-and-cons#reviews) See Related User Reviews ![Cagatay K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cagatay K.") CK Cagatay K. Mid-Market (51-1000 emp.) 5.0/5 "Empowers Our Marketing with Seamless Automation" What do you dislike about D·engage? In my opinion, the customer success department can be improved. They should suggest sectoral use cases and best ways to use their newest features. FA faizan a. 5.0/5 "Streamlined Marketing Automation Tool" What do you dislike about D·engage? Reports should be customizable ##### 5. Poor Customer Support Users experience **slow customer support** , often needing to resolve issues independently, which impacts their overall experience. [ See 9 mentions ](https://www.g2.com/products/d-engage/reviews?filters%5Bsentiment_snippet%5D=1219308&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica P.") JP Jessica P. 5.0/5 "Great Coordination of Data and Channels" What do you dislike about D·engage? Getting up and running requires quite a lot of support from the D·engage team initially, and it's not self-service. Some more automation would be fant ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "The product is good but ıt is very difficult to find someone to help" What do you dislike about D·engage? It is very difficult to get help It takes long time to find a solution about the problems ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 7/22/2026 "Effortless Multichannel Messaging with Smooth Onboarding Support" 5/5 What do you like best about D·engage? It helps our company communicate with customers through email, SMS, push notifications, WhatsApp, in-app messaging, and personalized campaigns. Review collected by and hosted on G2.com. What do you dislike about D·engage? Nothing to dislike in the product; find it efficient and supports our onboarding. Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? It helps us send personalized emails, SMS, and in-app messages to keep customers informed about insurance products, claims status, and new services Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") UE Verified User in Events Services Small-Business (50 or fewer emp.) 2/26/2026 "Dengage Makes Campaign Segmentation Easy and Drives Strong Engagement" 5/5 What do you like best about D·engage? I love to get under the hood of our marketing campaigns and Dengage makes that really easy. We put our customers first, so being able to send emails and messages to our core segments and generate big engagement rates is testament in how we work with the platform. Very happy with the usability of the tool and success we are seeing. Review collected by and hosted on G2.com. What do you dislike about D·engage? We have not set up remote data sources yet, something I think we would benefit from. Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? We are sending 2x more campaigns than we used to, with much greater success per campaign. It is genuinely exciting sending out a multi channel marketing campaign to our customers and prospects and seeing the engagement rates. Dengage has made a big improvement to our marketing performance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 7/1/2026 "Dengage Boosted Customer Revenue with Easy-to-Use AI and Great Support" 5/5 What do you like best about D·engage? Dengage has helped grow my existing customer revenue. Really easy to use, great customer support and the AI function has increased our performance 5x. Review collected by and hosted on G2.com. What do you dislike about D·engage? It takes a little time onboarding and understanding the platform, but the patience was worth it Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? We had a problem increasing repeat customers - since introducing Dengage, we have seen huge growth in this area. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") UL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 6/3/2026 "D·engage Makes Data Sync and Personalization Fast and Effortless" 5/5 What do you like best about D·engage? The new smart tags and Conversational Chatbot features really rock. It made earier for us to become aware of both our prospects and customers' realtime intentions and interact with them through chatbot. Review collected by and hosted on G2.com. What do you dislike about D·engage? Documentation is good but it can be easier to navigate through Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? Management of customer data in real time, segmentation, personalization and omnichannel automations. Review collected by and hosted on G2.com. Show More 7/6/2026 Validated ReviewerSource: Organic ![Carol A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol A.") CA Carol A. Marketing Mid-Market (51-1000 emp.) 6/8/2026 "Outstanding Support and Implementation with Great Pricing, Performance, and UI" 5/5 What do you like best about D·engage? The support team, the implementation process. Review collected by and hosted on G2.com. What do you dislike about D·engage? Nothing at all. The true is we are very happy with the pricing, performance, UI. Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? The integration with our dataware was easy. UX also Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Isabella P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabella P.") IP Isabella P. Customer Success Manager Small-Business (50 or fewer emp.) 6/8/2026 "Secure, Intelligent Automation for a Personalized Customer Journey" 5/5 What do you like best about D·engage? The possibility of automating and personalizing the customer journey in a secure, intelligent, and effective way. Review collected by and hosted on G2.com. What do you dislike about D·engage? Nothing to comment about this topic……….. Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? The increasing customer engagement through omnichannel communication Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/18/2025 "Effective Omni-Channel Marketing That Does What It Says It Will" 5/5 What do you like best about D·engage? They’ve managed to make the onboarding pretty seamless considering that they’re handling a lot of data. I’ve been impressed with how we've been able to see our customer data and more importantly, how we’ve been able to use it to improve our marketing activity. The dashboard is easier to understand than I expected. It's proving to be more effective than I anticipated. Those that are needing some support won’t be disappointed as they were helpful throughout the implementation process. They came back to us in a timely manner with the answers to our questions so no complaints. Review collected by and hosted on G2.com. What do you dislike about D·engage? Overall, there isn't anything to be upset about. They do what they say they're going to do and the outcomes have been very insightful. Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? We've been needing to scale our personalised marketing in an effective way. We've tried ourselves and have fallen short so having a tool like this that can manage our emails and sms marketing as effectively does has been a huge help to the team in time, effort and results. Review collected by and hosted on G2.com. Show More Response from Magali Lombardo of D·engage [Editedit](https://www.g2.com/survey_responses/d-engage-review-12113510/official_response/edit) Thank you for sharing your experience with D·engage 💫 We’re glad to hear that onboarding went smoothly and that the platform is helping you make better use of your customer data. It’s great to know D·engage is supporting your team in scaling personalized marketing more efficiently! Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/18/2025 "Effortless Onboarding and Real-Time Insights Revolutionised Our Campaigns" 5/5 What do you like best about D·engage? Onboarding was super simple. Once in, the dashboard is intuitive, and implementation has been easy. Unlike other platforms we've used, my team was able to get up and running without needing a computer science degree. I love the ability to see customer behavior in real-time - it has completely changed how we target our campaigns. Setting up cross-channel journeys is incredibly simple and effective. The customer support has been excellent - quick and helpful responses every time we've reached out. Review collected by and hosted on G2.com. What do you dislike about D·engage? Not much! I've been really impressed with all aspects. It's a pricier tool than we've used previously, but the results so far more than makes up the cost. Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? D·engage serves as our single source of truth for omnichannel marketing, bringing our email, SMS, and WhatsApp efforts into one place. The automation and segmentation allow us to deliver highly personalised communication at scale - a strategy that has directly resulted in stronger customer retention and increased conversion rates. Review collected by and hosted on G2.com. Show More Response from Magali Lombardo of D·engage [Editedit](https://www.g2.com/survey_responses/d-engage-review-12113525/official_response/edit) Thank you for sharing your experience with D·engage 💫 We’re glad to hear that onboarding was simple and that real-time insights are helping your team better understand customer behavior and build effective cross-channel journeys. It’s also great to know our support team has been there whenever needed. We appreciate your trust and the thoughtful feedback. Validated ReviewerSource: Organic ![Verified User in International Affairs](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in International Affairs") AI Verified User in International Affairs Small-Business (50 or fewer emp.) 7/8/2026 "Excellent Support, Useful UX, and Strong Cross-Channel Integrations" 5/5 What do you like best about D·engage? excellent customer support. usefull UX. Relational Cdp and integrations. Cross - channel marketing Review collected by and hosted on G2.com. What do you dislike about D·engage? I do not have anything i dislike about D engage. Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? Journey orchestration, online & offline data synchronization, segmentation, personalization. We collect all different data in one place with cdp which is very beneficial for me Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Mid-Market (51-1000 emp.) 12/10/2025 "User-Friendly and Outstanding Support for Email Marketing in Pakistan" 4.5/5 What do you like best about D·engage? D-Engage is an incredibly user-friendly platform with exceptional customer support that’s always ready to help. Its robust automation, advanced segmentation, real-time analytics, and smooth campaign management make it one of the best email marketing tools available in Pakistan. Review collected by and hosted on G2.com. What do you dislike about D·engage? The only downside is that the interface could be more refined and smoother but overall, it delivers excellent value. Review collected by and hosted on G2.com. What problems is D·engage solving and how is that benefiting you? Automated Campaign Management: It removes the hassle of sending manual emails by automating customer journeys, saving time and ensuring consistent communication. Advanced Audience Segmentation: It helps target the right customers with the right message, improving engagement and conversion rates. Real-Time Analytics: It provides instant insights on performance, helping you optimize campaigns quickly and make data-driven decisions. Review collected by and hosted on G2.com. Show More Response from Magali Lombardo of D·engage [Editedit](https://www.g2.com/survey_responses/d-engage-review-12075044/official_response/edit) Thank you for sharing your experience! ✨ We’re happy to hear that D·engage is supporting your automated campaigns and analytics, and we appreciate your feedback as we continue improving the platform. 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