What problems is Cyvatar.ai solving and how is that benefiting you?
My org is a seed-round SaaS startup with less than 20 employees. When we first discovered Cyvatar, our perceived need was simply a penetration test to satisfy our SOC2 Type 2 audit, a feature included in Cyvatar's Threat and Vulnerability Management product. Once we began onboarding TVM, it became apparent that the value proposition was much more significant than anticipated. Given such a small population and the raw cost of establishing an enterprise IT program, we coasted along as most startups do - with BYOD-style workstations/laptops managed individually by our senior-heavy engineering staff. Most of us were responsible-enough adults to keep our machines patched and not do anything too stupid. However, it was still a significant risk that we were not taking seriously and would have cost us dearly on our compliance audit. Cyvatar saved us from ourselves at a startup-friendly price point. Instead of adding headcount to handle general systems administration tasks, we now have Cyvatar's team running point on routine patching, vulnerability scanning, and endpoint policy management for a fraction of the cost of a single systems administrator. In over a decade of professional systems and infrastructure experience, Cyvatar's onboarding process has been the most comprehensive, hands-on, white-glove service I've been privy to. I'm just one engineer who isn't spending much money with them, but they still rolled out the red carpet. Service has been impeccable - anything I needed was handled promptly and professionally, and they stayed on top of issues when my attention was elsewhere. We got that penetration test on time and as promised, but by then, the value of the rest of the TVM product and, to a greater extent, the team's service had nearly rendered it an afterthought. I've bought a lot of SaaS subscriptions over the years. Without a doubt, Cyvatar TVM is one of the most pleasantly surprising purchases I never knew I needed, but the most refreshing and valuable part of the whole deal has been working with their staff. Seriously, Allyson, Daniel, Ryan, and everyone else who has been on every single call getting us sorted, thank you. Review collected by and hosted on G2.com.
