Bob B.
BB
Bob B.
Vice President of Software Integration
Mid-Market (51-1000 emp.)
"Outstanding product - even better service"
5/5
What do you like best about Cyclr?

The product is feature rich and one of the best value offerings we've found AND the customer service is by far the best part of this product. The Cyclr team is one of the most professional and responsive teams I've ever worked with. They worked extensively with us on our initial implementation. Training was phenomenal and suggestions regarding the product were taken very seriously (and often acted on). Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

No complaints at this time. Our experience has been almost entirely positive. The product strikes a balance between powerful configuration and intuitive interface. The intuitive interface pushes most of the heavy lifting to custom javascript which requires a bit more coding experience for advanced integrations, but this is my only negative comment and I think it's actually very necessary. I can't come up with a better alternative. Review collected by and hosted on G2.com.

Response from Daniel Twigg of Cyclr

Hi Bob,

Thank you for your feedback, much appreciated by all the team.

It’s been a pleasure working with you and the team and we look forward to bringing you more ways to enhance your integration offerings.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Reasonably smooth and faultless experience."
4/5
What do you like best about Cyclr?

As a developer with limited experience using API, I found all contact with Cyclr staff to be prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

As a relative beginner with API a better explanation of the processes in the help documents would have been useful. There were a number of dead links, and I found some concepts confusing. This was ameliorated by the one to one support I gained via Zoom chats with their staff. Review collected by and hosted on G2.com.

Response from Fraser Davidson of Cyclr

Thank you for your review and your positive words. Documentation is always a hot topic and we are sensitive to the need to produce the very best we can. There are some interesting developments int he pipeline to be announced shortly - including a community site and the beginning of a series of 'how to' videos guides. This will all be included in your subscription and we will look forward to your feedback/thoughts.

Patrick S.
PS
Patrick S.
Senior Church Webmaster
Small-Business (50 or fewer emp.)
"Super flexible workflow automation system with GREAT support!"
5/5
What do you like best about Cyclr?

1. Flexibility - you can create any type of workflow you want. With custom scripting in Javascript you can do anything you might need to including making http requests. This was designed to create very complex workflows. Also, their team is willing to implement connectors for new products, which is what they did for us.

2. Support - the support has been amazing. The Cyclr staff has always been great to work with. They are always taking care of me and finding solutions and sending me docs to help me understand their system better. Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

It's just a new way of "programming" so it takes some getting used to. There are some parts that could be made more user friendly, but overall is a great system. Review collected by and hosted on G2.com.

πŸ‘¨β€πŸ’»   Max L.
πŸ‘¨L
πŸ‘¨β€πŸ’» Max L.
Board Member
Small-Business (50 or fewer emp.)
"Bullet Proof Connector Infrastrucutre"
4/5
What do you like best about Cyclr?

It works as intended ... built by real developers and those who've been involved in startups and software builds - so they get where we're coming from and support the development process.

It seems an extremely solid product and we've stuck with it, as we need stuff that'll just work and never let us down ... an integral part of our system and this is a long-term partnership.

They have been very supportive and have assisted us with our integration and setup questions ... they're a good set of people, that I want to work with ;) Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

The docs and terminology can be confusing and a bit of a learning curve figuring out what is doing what ... and still a little confused on some stuff.

Just as much as "it's built by real developers" is a strength, it is also a weakness; but, their team is building out and they are getting less "dev", which is good for things like documentation and terminology, etc :D

The amount of effort for our integration has been pretty hefty ... and there'll be more needed as well ... but, if it all works as hoped then it is worth the effort. Review collected by and hosted on G2.com.

Verified User in Insurance
EI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Easy to use integration technology"
5/5
What do you like best about Cyclr?

Drag and drop capability for integration (no code)

Speed of integration (various pre-existing connectors) Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

Monitoring of some of the services can be more difficult because of no code - but this is offset by Cyclr's easy to access support team Review collected by and hosted on G2.com.

Response from Fraser Davidson of Cyclr

Thank you for your review and positive words.

Subbu B.
SB
Subbu B.
Co-Founder and Platform Architect
Information Technology and Services
Small-Business (50 or fewer emp.)
"Flexible integration and workflow framework allowing for core product focus"
4.5/5
What do you like best about Cyclr?

1. Configurable connectors to many systems with the ability to map both source and target data integration

2. Ability to use your own API as a connector enabling a single point of integration with multiple sources.

3. Serverless footprint for integration and workflow Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

1. Training documentation

2. End-to-end blueprints for SPA-based UIs that have their own API backends. Review collected by and hosted on G2.com.

ME
Mark E.
Small-Business (50 or fewer emp.)
"An extremely flexible tool to assist with our integrations combined with a top support team!"
5/5
What do you like best about Cyclr?

The drag and drop interface in Cyclr makes building out integrations simple and is easy on the eye.

The support team are also a big help with a quick response time to issues and new tasks. Their knowledge of a vast number of public APIs we use is of massive use to us as a company and they often go above and beyond to help with any questions that arise upon implementation of them. Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

Alerts/Notifications would be useful when an integration isn't running as it should, or we are experiencing an increased number of errors. There are reports for this within Cyclr but due to the number of different workflows we have running and the lack of capacity we have as a team to look over these regularly means these can be missed for a while before eventually being picked up. Review collected by and hosted on G2.com.

Thanos D.
TD
Thanos D.
CIO / Innovation
Mid-Market (51-1000 emp.)
"Handy API's integrations"
4.5/5
What do you like best about Cyclr?

The structure of each layer and the excellent support Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

Some limitations in how many data a cycle can handle Review collected by and hosted on G2.com.

Response from Daniel Twigg of Cyclr

Hi Thanos,

Thank you for your kind words.

Have a great day!

Mikkel S.
MS
Mikkel S.
CEO
Small-Business (50 or fewer emp.)
"It does EXACTLY what we need (and it saves us tons of hours)"
5/5
What do you like best about Cyclr?

Cyclr was able to automate a crucial business operation for us, that no other software on the market was able to. It has also stood the test of time as we've been using Cyclr for +2 years and everything has been running smoothly the entire time. Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

Cyclr is powerful, but not very intuitive for non-techies. I guess that's just part of the game when you're solving technical challenges like Cyclr is. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Good software and very good support, ideal for point to point integrations"
4.5/5
What do you like best about Cyclr?

Cyclr offers an embedded integration platform that's ideal for simple point to point integrations where customers would like to customise those integrations on a case by case basis. The user experience for customers is good and can be seamless with your product. Review collected by and hosted on G2.com.

What do you dislike about Cyclr?

Cyclr is intended for simpler integrations that don't require complex sequencing or business logic. We initially planned to use Cyclr for our accounting integrations, but found that this was too complex and the sequencing required was too complex to reliably implement with Cyclr. However, we still see Cyclr as a good tool for our customers to use to integrate with things such as marketing tools (mailchimp, autopilot) and CRM systems (Salesforce, Dynamics, SugarCRM) or anything that is a point to point integration that is not business critical. Review collected by and hosted on G2.com.