--- title: CyberArk Workforce Identity Reviews meta_title: 'CyberArk Workforce Identity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 130 reviews by the users' company size, role or industry to find out how CyberArk Workforce Identity works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 130 scale: '5' date_modified: '2026-07-17' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # CyberArk Workforce Identity Reviews **Vendor:** Palo Alto Networks **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.5/5.0 **Total Reviews:** 130 ## About CyberArk Workforce Identity CyberArk Identity Overview CyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity, organizations can secure workforce access to applications, endpoints, and infrastructure and protect themselves from the leading cause of data breaches – compromised credentials. CyberArk Identity is part of the CyberArk Identity Security Platform. Built for the dynamic enterprise, CyberArk Identity Security Platform secures access for any identity to any resource or environment from anywhere using any device. The CyberArk Identity Security Platform enables operational efficiencies with a single admin portal, streamlines meeting compliance requirements with unified audit capabilities, and delivers Identity Security Intelligence for continuous identity threat detection and protection. Workforce Access solutions: • CyberArk Single Sign-On (SSO) is an easy-to-manage solution for one-click access to your cloud, mobile, and legacy apps. CyberArk SSO enables a secure and frictionless sign-in experience for both internal and external users that adjusts based on risk. • CyberArk App Gateway is an add-on to our Single Sign-On solution that enables VPN-less access to legacy applications. It allows companies to set up per-application, per-user access to individual legacy applications hosted on-premises. • CyberArk Adaptive Multi-Factor Authentication (MFA) helps strengthen security and prevent attacks involving compromised credentials by requiring users to present multiple forms of evidence to gain access to your applications. Unlike traditional MFA solutions, CyberArk Adaptive MFA uses AI-powered behavioral analytics and contextual information to determine which authentication factors to apply to a particular user in a specific situation. • CyberArk Secure Web Sessions is a cloud-based service that enables organizations to monitor, record, and audit end-user activity within high-risk and high-value web applications. Security and compliance specialists can use Secure Web Sessions to search recorded sessions using free text input and quickly filter events by users, dates, and actions. • CyberArk Workforce Password Management is an enterprise-focused password manager providing a user-friendly solution to store business application credentials in a centralized vault and securely share them with other users in the organization. Identity Management Services: • CyberArk Identity Lifecycle Management provides an easy way to route application access requests, create application accounts, manage entitlements for those accounts, and revoke access when necessary. • CyberArk Identity Flows is an identity orchestration solution that improves security, efficiency, and productivity by automating identity data and events. With Identity Flows, organizations can orchestrate complex identity management processes and synchronize identity data across diverse applications, directory stores, and repositories. • CyberArk Identity Compliance solution continuously discovers access, streamlines access certifications, and provides comprehensive identity analytics. Identity Compliance automates manually intensive, error-prone administrative processes, ensuring all workforce and privileged access rights are properly assigned and continually certified across enterprises. ## CyberArk Workforce Identity Pros & Cons **What users like:** - Users praise CyberArk Workforce Identity for its **ease of use** , featuring an intuitive UI and straightforward setup. (14 reviews) - Users value the **efficient access review process** of CyberArk Workforce Identity, enhancing productivity and streamlining permissions. (6 reviews) - Users appreciate the **intuitive interface** of CyberArk Workforce Identity, making it user-friendly for diverse teams. (6 reviews) - Users value the **responsiveness and friendliness** of CyberArk's customer support, enhancing their overall experience with the product. (5 reviews) - Users value the **effective access review capabilities** of CyberArk Workforce Identity, enhancing security and management in organizations. (4 reviews) - Security (4 reviews) - Setup Ease (4 reviews) - Automation (3 reviews) - Ease of Implementation (2 reviews) - Easy Setup (2 reviews) **What users dislike:** - Users find the **missing integrations and limited dashboard capabilities** to hinder full functionality of CyberArk Workforce Identity. (4 reviews) - Users note significant **integration issues** , as many legacy platforms and manual processes hinder smooth functionality. (2 reviews) - Users express frustration over the **lack of automation** , especially in user mapping and integration processes within CyberArk Workforce Identity. (2 reviews) - Users find the **lack of integrations and reporting options** limits CyberArk Workforce Identity's effectiveness for their needs. (2 reviews) - Users are frustrated by **manual processes** in CyberArk Workforce Identity, particularly with user mapping and integration challenges. (1 reviews) - Error Handling (1 reviews) - Implementation Difficulty (1 reviews) - Inefficient Processes (1 reviews) - Insufficient Information (1 reviews) - Learning Curve (1 reviews) ## CyberArk Workforce Identity Discussions - [What are the benefits and drawbacks of using CyberArk Identity for identity and access management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-cyberark-identity-for-identity-and-access-management) - [View CyberArk Workforce Identity pricing details and edition comparison](https://www.g2.com/products/cyberark-workforce-identity/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-07-31+08%3A14%3A31+-0500&secure%5Bsession_id%5D=f195cbdc-3785-4314-b8c8-f4ec460ced4f&secure%5Btoken%5D=4027083019cdf09260e747cb430774b75ef0426a851afc334103bac2ad2c230f&format=llm_user) ## CyberArk Workforce Identity Features **Authentication Options** - Authentication User experience - Supports Required Authentication systems - Multi-Factor Authentication - Supports Required Authentication Methods/Protocols - Federation/SAML support (idp) - Federation/SAML support (sp) **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Access Control** - Role Management - Access Termination - Remote Access - Partner Access **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations **Functionality** - Self-registration and self-service - Authentication - Scalability - Consent and preference management - Social login - Customer data linking **Functionality** - FIDO2-compliant - Works with hardware security keys - Multiple authentication methods - Offline or no-phone solution **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Monitoring** - Investigate - Monitoring - Misconfigurations - Integrate - Visability **Agentic AI - User and Entity Behavior Analytics (UEBA)** - Autonomous Task Execution - Multi-step Planning - Proactive Assistance - Decision Making **Agentic AI - AWS Marketplace** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Access Control Types** - Endpoint access - Local Access - Remote Access - Partner Access - Supports BYOD users **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Security** - Security Automation - Application Security - Workload Protection - Data Protection **Administration** - Smart/Automated Provisioning - Policy Management - On-premise identity repositories supported - Ease of Connecting Applications **Administration** - Encryption - Audit Trails - Regulatory Compliance **Analysis** - Continuous Analysis - Behavioral Analysis - Data Context - Activity Logging ** Type** - Cloud-solution **Remediation** - Remediation - Audit **AI Authentication Risk Management - Customer Identity and Access Management (CIAM)** - Adaptive MFA - Anomaly Detection - Fraudulent Login Detection - Adaptive Authentication Policies - Risk-Based Authentication **Administration** - Ease of installation on server - Password Policy Enforcement - Administration Console - Ease of connecting applications - Self Service Password Administration **Governance** - Identifies and Alerts for Threats - Compliance Audits **Identity Management** - Adaptive Access Control - Identity Scoring - User Monitoring **Functionality** - SSO - Multi-Factor Authentication - Supports Required Authentication systems **Detection** - Anomaly Detection - Incident Alerts - Activity Monitoring ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Implementation** - Easy Setup - Mobile SDK - Web SDK **AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)** - Behavioral Biometric Analysis - Liveness Detection **Platform** - Multiple Operating system support - Multi-Domain Support - Cross Browser support - Fail over protection - Reporting - Auditing - Third Party Web Services support **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Generative AI** - AI Text Summarization - AI Text Generation **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)** - Account Recovery Assistants - Constraint Enforcement **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top CyberArk Workforce Identity Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,328 reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - 4.5/5.0 (500 reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - 4.4/5.0 (274 reviews)