I find Cvent Event Marketing & Management to be the most complete platform I've used; it really helps in delivering what I need or finding workarounds when necessary. The reporting feature is very complete, allowing me to create diagrams, display specific information, and filter to view exactly what I need. Once familiar with it, managing attendees is extremely easy. The marketing and communication tools are fantastic, offering numerous options for tracking and reporting, all in one place. Additionally, the help from the Cvent team and their training made the initial setup better despite the platform's complexity. I also like the integrations with Salesforce and Swapcard. Review collected by and hosted on G2.com.

There are always areas of improvement; I think visibility of groups, specific filters, and codes need to be improved across the platform, like audience segments. Sometimes you imagine how easy something will be to filter or find, and it turns out that the availability of fields isn't there. Just making sure that the fields are there, for example, you can't create an audience segment based on payments, like if someone has an amount due, or paid for a ticket, only by specific admission items. It feels like it doesn't cover the full length of what this can actually achieve. If you run simple events everything is well, but the minute you become a little more complex, you start to see and wish you could have the ease of using more of these filters. Review collected by and hosted on G2.com.

Cvent goes above and beyond when it comes to marketing and event management. They clearly prioritize the attendee experience and consistently go the extra mile, really going all out for their clients. I also appreciate how everything we need for event-planning is in one place. Review collected by and hosted on G2.com.

I wish reporting were a bit easier. Sometimes the templates don’t include the fields I need, so I have to take a roundabout way to figure things out. My understanding is that this issue is being worked on with the AI feature being added. Review collected by and hosted on G2.com.

They are always able to find a solution to what I need Review collected by and hosted on G2.com.

The cost is high, but cvent keeps aquiring their competitors Review collected by and hosted on G2.com.

I love how easy it is to use. It makes it simple to create our event efficiently, without a lot of hassle. The event management features are great for beginners, but they still work well for more advanced users too. Review collected by and hosted on G2.com.

Sometimes the program doesn’t include certain features that could better support our sponsorships and exhibitors. Review collected by and hosted on G2.com.

Cvent Event Marketing and Management brings Software as a Service from an acronym to a powerful extension of your business. The combination of technology and client support options help execute flawless events from start to post and from small to large. Review collected by and hosted on G2.com.

The different tech options can be confusing and hard to differentiate the service they provide from other similar offering in the platform. Clear product names that describe the benefit would be great! Review collected by and hosted on G2.com.

It makes our daily jobs much easier and less of a time suck. The event marketing & management system is seamless and has capabilities that are far beyond the scope that we would ever need. But it's nice to know that it's there if we need it. Review collected by and hosted on G2.com.

Because there is so much that it can do, it can be very overwhelming. Once you figure out the nuances of it, then it's a breeze, but the learning curve is really tough. Review collected by and hosted on G2.com.

Cvent is AMAZING. I use it every day.

1. You can do so much customization.

2. The reporting takes a lot of stress and work off of my plate.

3. Customer service is incredibly helpful.

4. Our account person always has the information we need too. Review collected by and hosted on G2.com.

The community can sometimes pull a ton of information to sift through! Doesn't always bring the best solution to the top. Review collected by and hosted on G2.com.

I love how Cvent Event Marketing & Management makes my job easier, especially when managing large groups. The ease of using the technology is a big plus, allowing us to consolidate all our event management needs onto one platform instead of relying on Excel. The initial setup was awesome; I really liked my project manager, and everything went smoothly. The one-on-one training at Cvent headquarters was an amazing experience. Review collected by and hosted on G2.com.

Reporting is not as easy as it could be. For example, you can gather information in the registration process but can’t always easily extract it for reporting. Review collected by and hosted on G2.com.

cvent is really the one stop shop for all things events - helps elevate the experience for both attendees and hosts Review collected by and hosted on G2.com.

We had a few use cases that the system couldn't handle - but the CS team did everything they could to help remediate. Review collected by and hosted on G2.com.

I love that the platform has everything in one place. RFP management and proposal recognition with diagramming is a game changer for our convention center. Review collected by and hosted on G2.com.

We are a smaller rural convention center so the pricing is way out of our yearly budget. But I am thankful for a sales team that is working with us to help get into our budget while still having the tools we would like to use. Review collected by and hosted on G2.com.