CustomerLabs 1PD Ops Platform Pricing Overview

I have liked the price and have been blown away by the level of customer service they provide. The event matching quality is far better than our previous setup. They did a custom installation on my website and funnels to ensure the software worked correctly. It is detailed but they did a good job walking me through it. Review collected by and hosted on G2.com.

There is a slight language barrier, but they were always very kind and did their best to communicate. Very minor issue. Review collected by and hosted on G2.com.

I genuinely appreciate CustomerLabs 1PD Ops Platform for the great support offered by the team. Their support is very comprehensive, including full setup assistance and regular Google Meet sessions to solve issues, which makes the onboarding experience seamless and stress-free. The platform excels in its ability to track customers and provide real insights into our audience, which is crucial for our ecommerce operations on Shopify. It identifies and tags customers based on actions such as adding to cart, purchases, and page views, allowing us to build precise audience segments. These segments can then be easily exported or sent to platforms like Meta, TikTok, or Klaviyo, providing a seamless connection and integration with these essential tools. I also found the audience targeting capabilities of CustomerLabs to be incredibly useful for managing our operations efficiently. The precision in targeting and integration with various platforms is a standout feature, which greatly benefits our strategy and decision-making processes. Review collected by and hosted on G2.com.

I dislike that the pricing model is linked to the number of events tracked, which, while accessible, could be cheaper. Review collected by and hosted on G2.com.