Best Software for 2025 is now live!

Top 10 Customer Value Alternatives & Competitors

(5)4.8 out of 5

Research alternative solutions to Customer Value on G2, with real user reviews on competing tools. Enterprise Feedback Management Software is a widely used technology, and many people are seeking time saving, powerful software solutions with brand design consistency, security, and system monitoring. Other important factors to consider when researching alternatives to Customer Value include reliability and ease of use. The best overall Customer Value alternative is Salesforce Service Cloud. Other similar apps like Customer Value are HubSpot Service Hub, LiveAgent, Heap | by Contentsquare, and UserTesting. Customer Value alternatives can be found in Enterprise Feedback Management Software but may also be in Help Desk Software or Session Replay Software.

Best Paid & Free Alternatives to Customer Value

  • Salesforce Service Cloud
  • HubSpot Service Hub
  • LiveAgent

Top 10 Alternatives to Customer Value Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Customer Value stacks up to the competition, check reviews from current & previous users in industries like Consumer Services, Financial Services, and Government Administration, and find the best product for your business.
    #1
  1. Salesforce Service Cloud

    (5,607)4.4 out of 5
  2. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Customer Value:
    #2
  3. HubSpot Service Hub

    (2,492)4.4 out of 5
  4. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Customer Value:
    Canny
  5. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (95)4.6 out of 5
  6. Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa

    Visit Website

    Reviewers say compared to Customer Value, Canny is:

    Better at support
    Visit Website
    #3
  7. LiveAgent

    (1,509)4.5 out of 5
  8. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Customer Value:

    Reviewers say compared to Customer Value, LiveAgent is:

    Better at support
    #4
  9. Heap | by Contentsquare

    By Heap
    (1,089)4.4 out of 5
  10. Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.

    Categories in common with Customer Value:
    #5
  11. UserTesting

    (748)4.5 out of 5
  12. UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. 75 of the Fortune 100 companies rely on UserTesting to create insanely great customer experiences.

    Categories in common with Customer Value:

    Reviewers say compared to Customer Value, UserTesting is:

    Better at support
    #6
  13. Glassbox

    (748)4.9 out of 5
  14. Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

    Categories in common with Customer Value:

    Reviewers say compared to Customer Value, Glassbox is:

    Better at support
    Better at meeting requirements
    More usable
    #7
  15. Mouseflow

    (676)4.6 out of 5
  16. With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.

    Categories in common with Customer Value:
    #8
  17. Nicereply

    (431)4.5 out of 5
  18. Customer Satisfaction Survey, NPS & CES

    Categories in common with Customer Value:

    Reviewers say compared to Customer Value, Nicereply is:

    More usable
    Better at support
    #9
  19. Swell

    (372)4.5 out of 5
  20. Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.

    Categories in common with Customer Value:

    Reviewers say compared to Customer Value, Swell is:

    Better at support
    #10
  21. Aha!

    (320)4.4 out of 5
  22. Use the Aha! suite of tools — which includes Aha! Roadmaps, Aha! Ideas, Aha! Notebooks, and Aha! Develop — to build lovable software. Finally, product teams have everything they need to set strategy, crowdsource feedback, spark creativity, prioritize features, share roadmaps, manage releases, and streamline agile development in a seamlessly integrated environment.

    Categories in common with Customer Value:

    Reviewers say compared to Customer Value, Aha! is:

    Better at support
    Canny
  23. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (95)4.6 out of 5
  24. Canny is your all-in-one solution for managing user feedback, where you can capture, organize, and analyze customer feedback in one place, so you can make informed product decisions. From managing feature requests and analyzing user insights, to building public roadmaps and announcing product updates, you can do it all with Canny. Stop letting ideas slip through the cracks and start building better products today with Canny! Features our customers love: • Automatically capture customer feedback from conversations with Autopilot. • Detect and merge duplicates so you can quantify ideas. • Score feedback and feature requests based on priority. • Build roadmaps based on which product feature request scores the highest. • Announce product updates with changelog to increase feature awareness. • Automatically follow up with people when you release a feature. • Wide-range of integrations available, works well with existing tech stack. To sign up for a free account: https://bit.ly/3vJFhce To book a demo: http://bit.ly/3vPGAqa

    Visit Website

    Reviewers say compared to Customer Value, Canny is:

    Better at support
    Visit Website