Best Software for 2025 is now live!

Top 10 Customer Thermometer Alternatives & Competitors

(15)3.9 out of 5

Research alternative solutions to Customer Thermometer on G2, with real user reviews on competing tools. Enterprise Feedback Management Software is a widely used technology, and many people are seeking sophisticated, secure software solutions with brand design consistency, security, and system monitoring. Other important factors to consider when researching alternatives to Customer Thermometer include analytics and email. The best overall Customer Thermometer alternative is Nicereply. Other similar apps like Customer Thermometer are Salesforce Service Cloud, UserTesting, HubSpot Service Hub, and LiveAgent. Customer Thermometer alternatives can be found in Enterprise Feedback Management Software but may also be in Help Desk Software or Session Replay Software.

Best Paid & Free Alternatives to Customer Thermometer

  • Nicereply
  • Salesforce Service Cloud
  • UserTesting

Top 10 Alternatives to Customer Thermometer Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Customer Thermometer stacks up to the competition, check reviews from current & previous users in industries like Information Technology and Services, Computer Software, and Telecommunications, and find the best product for your business.
    #1
  1. Nicereply

    (431)4.5 out of 5
  2. Customer Satisfaction Survey, NPS & CES

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, Nicereply is:

    Easier to do business with
    Easier to set up
    More expensive
    #2
  3. Salesforce Service Cloud

    (5,607)4.4 out of 5
  4. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, Salesforce Service Cloud is:

    More expensive
    Easier to do business with
    SurveyStance
  5. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (2)5.0 out of 5
  6. The SurveyStance Feedback Kiosk is modern way to capture customer feedback. Collect real-time feedback with our emoji based feedback surveys. Designed to get feedback from customers or employees. The Feedback Kiosk is easy to use and can be set up in just minutes. Plus, it's highly customizable, so you can tailor the surveys to your specific needs. And because it's based on an iPad, the Feedback Kiosk is also very user-friendly. Your customers or employees will have no trouble using it to give you the feedback you need.

    Visit Website
    Visit Website
    #3
  7. UserTesting

    (748)4.5 out of 5
  8. UserTesting helps UX researchers, designers, product teams, and marketers gather actionable insights through research, testing, and feedback. 75 of the Fortune 100 companies rely on UserTesting to create insanely great customer experiences.

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, UserTesting is:

    More expensive
    Easier to do business with
    Easier to set up
    #4
  9. HubSpot Service Hub

    (2,492)4.4 out of 5
  10. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, HubSpot Service Hub is:

    Easier to do business with
    More expensive
    Easier to set up
    #5
  11. LiveAgent

    (1,509)4.5 out of 5
  12. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, LiveAgent is:

    Easier to do business with
    Easier to set up
    Easier to admin
    #6
  13. Heap | by Contentsquare

    By Heap
    (1,089)4.4 out of 5
  14. Heap’s mission is to power business decisions with truth. We empower product teams to focus on what matters — building the best products — not wrestling with their analytics platform.

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, Heap | by Contentsquare is:

    Easier to do business with
    More expensive
    Easier to set up
    #7
  15. Glassbox

    (748)4.9 out of 5
  16. Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, Glassbox is:

    Easier to do business with
    Easier to set up
    Easier to admin
    #8
  17. Mouseflow

    (676)4.6 out of 5
  18. With more than 190,000 happy clients, Mouseflow is the behavior analytics platform of choice for digital marketers, Product & UX professionals on startups and enterprises across the world. Mouseflow lets you record all your website visits, not a fraction of them. It also allows you to instantly-build 6 types of heatmaps on all your pages, analyze funnels, forms, launch feedback campaigns and much more.

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, Mouseflow is:

    Easier to do business with
    Easier to set up
    More expensive
    #9
  19. Swell

    (372)4.5 out of 5
  20. Swell is helping businesses capture real-time customer experience feedback. Swell makes it easy for consumers to leave direct feedback with one click on with a mobile centric focus.

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, Swell is:

    Easier to do business with
    Easier to admin
    Easier to set up
    #10
  21. Aha!

    (320)4.4 out of 5
  22. Use the Aha! suite of tools — which includes Aha! Roadmaps, Aha! Ideas, Aha! Notebooks, and Aha! Develop — to build lovable software. Finally, product teams have everything they need to set strategy, crowdsource feedback, spark creativity, prioritize features, share roadmaps, manage releases, and streamline agile development in a seamlessly integrated environment.

    Categories in common with Customer Thermometer:

    Reviewers say compared to Customer Thermometer, Aha! is:

    Easier to do business with
    More expensive
    Better at support
    SurveyStance
  23. SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.

    (2)5.0 out of 5
  24. The SurveyStance Feedback Kiosk is modern way to capture customer feedback. Collect real-time feedback with our emoji based feedback surveys. Designed to get feedback from customers or employees. The Feedback Kiosk is easy to use and can be set up in just minutes. Plus, it's highly customizable, so you can tailor the surveys to your specific needs. And because it's based on an iPad, the Feedback Kiosk is also very user-friendly. Your customers or employees will have no trouble using it to give you the feedback you need.

    Visit Website
    Visit Website