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Custodia Reviews & Product Details

Verified User in Internet
AI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

Ability to control expenses, easily manage them and speed up the FP&A process. Custodia can also enable multiple features tailored to the company such as automating purchase orders from our ERP, creating entity approval flows, sharing budgets, analyse breakdown of expenses and many more in the pipeline. The AI is also very impressive. Most importantly it has created an excellent framework for us to enable corporate credit card spend across 100s of employees in an easily controllable, user friendly and efficient manner. The customer support is also superb. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Sometimes there can be minor issues, but nothing significant or impacts the operations of the service. Review collected by and hosted on G2.com.

Recommendations to others considering Custodia:

We researched thoroughly the Enterprise Solution for Expenses and Custodia stood out originally and would be an excellent option for any company who wants a sophisticated yet user-friendly enterprise solution for their credit card expenses Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

Improve categorization of expenses and constantly evolving with company and employee needs Review collected by and hosted on G2.com.

Custodia Overview

What is Custodia?

Our mission is to eliminate expense reports and to fully automate the expense approval process. We started Custodia because we believe the future of work should empower all employees with streamlined systems and intelligent design. And so we reinvented the expense process with this in mind. Using the same advanced technology we had delivered to our clients in other markets, we created Custodia to empower all employees to spend smarter, offering mobility, control, and insight.

Custodia Details
Languages Supported
English
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Product Description

Custodia integrates your corporate spending policy directly into the corporate card that your employees use. Transactions are approved, or declined, in real-time based on a policy you can fully customize for your organization. Custodia's tight integration with your existing accounting software automatically links transactions to your general ledger, saving you days of work when you close business each month.


Seller Details
Seller
Custodia
Year Founded
2018
HQ Location
New York, NY
Twitter
@CUSTODIA
LinkedIn® Page
www.linkedin.com
24 employees on LinkedIn®

Nicole K.
NK
Overview Provided by:

Recent Custodia Reviews

Olha V.
OV
Olha V.Enterprise (> 1000 emp.)
4.5 out of 5
"Great support team"
It is easy to use, interface is user-friendly. The support team is super fast and helpful.
Allison L.
AL
Allison L.Enterprise (> 1000 emp.)
5.0 out of 5
"Great Customer Service"
Great customer service - whenever I have an issue, my account manager is extremely helpful.
Lalita B.
LB
Lalita B.Mid-Market (51-1000 emp.)
5.0 out of 5
"Team is very support team and fast respose even at the weekend."
Easy to use and fast respose from CS team
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Custodia Media

Custodia Demo - Employee Mobile Application
Our mobile application is available on both iOS and Android devices. It allows employees to request budget, view their spending behaviors, attach receipts and modify their expense classifications.
Custodia Demo - Admin Dashboard
Get a quick glance at your program with spending statistics, active users and any relevant calls to action.
Custodia Demo - Budget Analysis
Finance leaders and team managers can see how much of their budget has already been used or allocated and make adjustments in real-time.
Custodia Demo - Expense Viewer
Quickly view the full detail of an expense as soon as a transaction appears in Custodia.
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80 out of 81 Total Reviews for Custodia

4.8 out of 5
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80 out of 81 Total Reviews for Custodia
4.8 out of 5
80 out of 81 Total Reviews for Custodia
4.8 out of 5

Custodia Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for CustodiaQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer Games
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

I have a dedicated person that I can reach out to for any questions! William Ballew has been great at teaching me the ins & outs of the platform and responding to all the random things I send his way. The platform is user friendly and easy to navigate - which is a lifesaver as an admin with lots of users!! Review collected by and hosted on G2.com.

What do you dislike about Custodia?

The reports feature can be super detailed and you can drill down to anything you need. But it can take a lot to build what you need. I wish there were standard reports that I could tweak as needed. I end up relying on the Custodia team to send me reports. Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

Managing spend on a global level Review collected by and hosted on G2.com.

AS
Branch Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

Very friendly for the users in our company Review collected by and hosted on G2.com.

What do you dislike about Custodia?

We need to use cash but this is not really a problem in Custodia because the platform works fine Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

We have the ability to take images of our invoices and we no longer have to keep trace of them - and it's a much easier procedure. Review collected by and hosted on G2.com.

NK
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

We really believe strongly in this solution! The capabilities we have seen in the Custodia app. are not like we have seen anywhere else! Also, Ayelet supports us quickly and professionally. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Nothing that I can report at this stage. We have been working with it for a long while and Custodia truly tries to customize everything to our needs. Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

We offer the Custodia app. as a part of our solution for Spend management and employee benefits - with one global credit card that is very flexible. Review collected by and hosted on G2.com.

SA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

It's fast and easy to manage- it gives us a full picture of our expenses, and it's easy to manage the employee's expenses. A very comfortable user interface Review collected by and hosted on G2.com.

What do you dislike about Custodia?

The fact that it doesn't show the budget charged but only how much was spent- in the App.

The fact that the admin roles are available only in the website and not the App

The fact that we have to wait 3 weeks at least for each credit card- it's too much. Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

Managing the employee's and company's expenses- in Israel and abroad in one system. Review collected by and hosted on G2.com.

עידו .
ע
Product Compliance
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

Great product is for benefit, spend and procurement management, great support team. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

I can't think on anything right now, every request for features or support is being delivered In amazing SLA Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

Custodia is helping big enterprises (and me) to manage all the company's benefit, spend and procurement needs thus saving effort and money to our organisation. Furthermore Custodia is helping us to strength the relationship between the company and its employees by being a great tool for engaging employees inreal time benefit and saving effort in book keeping by managing the spend and procurement needs. Review collected by and hosted on G2.com.

AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

I love the idea of Custodia. There are many interesting things to do with the system Review collected by and hosted on G2.com.

What do you dislike about Custodia?

The system is too complicated some times. I still need the support team too often. Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

It solves to issues in my company:

1. Solves the issue of fast transactions with vendors:

The managers can controll the funds in a very safe way.

2. Our employees need to go out abroad and it gives me controll of their expenses with their clients. Review collected by and hosted on G2.com.

Ayelet A.
AA
Customer Success Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Custodia?

Friendly platform and easy to learn and use. Great service, answers for every question. Easy to upload invoices. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

At this point I don't have anything negative to say. When there are issues, Custodia helps to fix them. Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

It helps me manages my users, my budgest, gives me easy way and effective way to look at reports without the paperwork. Review collected by and hosted on G2.com.

GS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

Custodia is a very safe platform to work with. We see the security mechanisms all over and it is very important when dealing with credit cards. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

I have been working with Custodia for a while now and I have not had any special incidents that they did not handle properly and quickly. Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

We offer Custodia as a complementary product for B2B clients, so that they will be able to grant benefits to their employees and then manage the expenses. Review collected by and hosted on G2.com.

NB
Head of recruitment processes
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

Ayelet was great in explaining about the card and the issuance process Review collected by and hosted on G2.com.

What do you dislike about Custodia?

I have seen no bugs in the app. so far and it is very issue to navigate in it Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

We get benefits for all sorts of perks. It is great for traveling abroad with one credit card Review collected by and hosted on G2.com.

Verified User in Financial Services
TF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Custodia?

The app's interface is clean and intuitive, making it easy to manage and secure my personal data. I appreciate how seamlessly I can encrypt and store sensitive information like passwords, credit card details, and personal notes. Custodia's security measures give me peace of mind knowing that my data is protected. Review collected by and hosted on G2.com.

What do you dislike about Custodia?

Custodia is a solid app for securing personal data, but there are a few areas where it could improve. one aspect that could be improved is the speed of synchronization between devices Review collected by and hosted on G2.com.

What problems is Custodia solving and how is that benefiting you?

the ability to spend a limited budget Review collected by and hosted on G2.com.