Curve Dental Reviews & Product Details - Page 2

Curve is a friendly system to use, Easy to scan documents into patients files Review collected by and hosted on G2.com.

With Curve we cannot send secondsry claims Review collected by and hosted on G2.com.

I like that there are work instructions for the lion's share of procedural issues Review collected by and hosted on G2.com.

That it can be challenging to get more complex issues solved, and there are strange "holes" in the software that are not considered a priority by the programing sprint team to resolve. Review collected by and hosted on G2.com.

It's so easy to use and to teach new employees. They have an amazing setup, with videos and tasks to help new users get familiar with the software. And the customer service is great! If you don't have time to call right that minute, it's super simple to send in a quick request through the software and they always respond promptly. Also on days that I'm working from home, Curve makes it easy for me to login and get work done without any hassle. Review collected by and hosted on G2.com.

The one I don't like is printing some things from Curve. The way it prints the daily schedule is not my favorite, and you can't print out completed treatment plans unless you print the invoice. Review collected by and hosted on G2.com.

I made the switch from Dentrix to Curve Hero 9 years ago and haven't looked back. Curve brings so many positive features to our practice management. Features like ease of use; access to the program from any internet connection; the ability to customize several features in the charting system; keeping excellent account of our production (by provider), tracking receivables, and properly routing collections so that they are applied to the appropriate provider; and, most importantly, the ability to customize reporting so that I can view my practice metrics in detail, at anytime. I also appreciate the fact that they have CurveGro to help maintain control of our patient communications and scheduling. Voice-activated perio charting is a huge bonus and has saved my team many hours that can now be devoted to other areas of the business. Another great feature is having access to all of the patient images through the cloud, so if there is something that comes up for a patient and I'm away from the office, I can quickly log in and see the information that I need to see to be able to make quick decisions. Review collected by and hosted on G2.com.

Customization of the program can be time consuming, however it is extremely valuable. I would like to have the ability to hide individual line items on the treatment plans and simply have subtotals show for individual visits, but the ability to come up with mulitple treatment options quickly offsets that personal preference. Other than that, I've been extremely happy with the program and knowing what I know now, I would make the switch once again. Review collected by and hosted on G2.com.

I love the EASE of use that Curve Delivers. Our Doctor was always struggling back when we had Eagle Soft and often called me into his office to help him find things. He always said he felt like he would spend the day clicking away. Now with Curve, everything is in one single panel and you don't have to hop around to get where you need to go, we love that! Of course, we're also loving the fact that it's cloud-based because we can access our data from anywhere. If the pandemic shutdown taught us anything, it was that access to our patient database from home was crucial. Now that we have that access, a window of opportunity also opens up to work remotely in a pinch. Dr. Seage can also access patient films or records from home or on vacation if needed. This has truly been a very big blessing, as I'm sure you can imagine. Overall, just the ease and efficiency of the software is OUTSTANDING! Feels very archaic to think we ever did things differently. Review collected by and hosted on G2.com.

Where I do think we would love some changes is in the Charting. Dr. Seage would like a more streamlined way to chart. However, since we started in 2020 with Curve, there have been many many enhancements made that Dr. Seage has been loving. Another reason to go cloud-based! Your software is updated constantly and very seamlessly too. So if there's something we don't like, we just write in some feedback, and Curve does listen, love that! Review collected by and hosted on G2.com.

Not being tied to a server any longer and being able to work from anywhere with ease. Super easy to train new staff on the software. Curve also has exceptional customer service!

With the addition of Curve Gro we have been able to stop using 3rd party vendors for additional services and keep everything in one place with minimal cost! Review collected by and hosted on G2.com.

I have not experienced any downsides to using Curve in the 9+ years we have used it., What's not to love ? The only thing I wish they had was a time clock feature, that would make it complete for me! Review collected by and hosted on G2.com.

I like how updates are made based on the feedback we provide! We have had many new team members come into our practice who have never used this system in the past. The transition has always been seamless. Curve Hero does a great job training new (and old) team members in any area of their software! I love that you can call to talk to an actual person for help when needed. Review collected by and hosted on G2.com.

We haven't tried Xrays for a number of years, but we transitioned away from Curve Hero due to the clarity of xrays years ago.

Also, I feel there is a missed opportunity regarding medical insurance CMS-1500 forms. I think Curve Hero would stand out amongst other dental management software with the capability to send to medical insurance on a form outside of the ADA forms. Many medical plans don't accept the ADA forms any longer, especially when it's not accident related. We have resorted to using an outside company but in doing so it is very time consuming. Review collected by and hosted on G2.com.

It is so easy to use. A lot of the features are self-explanatory. It makes claim submission so much easier. We have become more interactive with patients which has made us more productive. Review collected by and hosted on G2.com.

Sometimes printing and sending x-rays can be confusing. Some of the recipients have difficulty accessing x-rays. Maybe it's our sensor? Maybe we can have better compatibility options. Review collected by and hosted on G2.com.

Curve offers great anywhere anytime options and the ability to have all images for the patient accessible from anywhere. Review collected by and hosted on G2.com.

Curve will always have minor issues, and not always the fault of Curve. All PMS's have problems that are inherently their own. Curve has been running strong for us for over 7 years, and we are completely happy. Review collected by and hosted on G2.com.

I like how user friendly the interface is. It is very clean and visually appealing. I was able to quickly figure out how to navigate the software because of how intuititve it is. Customer service is great too. Leanne Scott is my favorite trainer! Review collected by and hosted on G2.com.

I dislike how I cannot access the software from mobile devices and also cannot chart decay on the odontogram without having to draw / label it. I also dislike how sometimes the image capture for xrays can be laggy and sometimes input an old xray from another patient into another chart. Review collected by and hosted on G2.com.