--- title: CultureAI Reviews meta\_title: 'CultureAI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 50 reviews by the users' company size, role or industry to find out how CultureAI works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 50 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- ### CultureAI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **continuous improvement** of CultureAI, appreciating the latest training modules and feature enhancements. [(2 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361428&qs=pros-and-cons#reviews) Users value the **responsive and helpful customer support** of CultureAI, enhancing their overall experience with the platform. [(2 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361109&qs=pros-and-cons#reviews) Users praise CultureAI's **intuitive design** and seamless integration, making it easy for everyone to use effectively. [(2 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361186&qs=pros-and-cons#reviews) Users praise the **intuitive and user-friendly design** of CultureAI, enhancing cybersecurity awareness effectively. [(2 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361323&qs=pros-and-cons#reviews) Users value the **automation features** of CultureAI for effective phishing tests and automatic compliance monitoring. [(1 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=2510029&qs=pros-and-cons#reviews) Users feel that **reporting lacks customization** , wanting deeper analytics and flexible report tailoring for various stakeholders. [(1 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361245&qs=pros-and-cons#reviews) Users miss **inadequate testing options** , relying on external tools while awaiting promised features from CultureAI. [(1 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=2510015&qs=pros-and-cons#reviews) Users find the **inefficient notifications** require fine-tuning, which can disrupt their workflow and lead to distractions. [(1 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=2279119&qs=pros-and-cons#reviews) Users face an initial **learning curve** with CultureAI, but anticipate a powerful tool once fully developed. [(1 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361206&qs=pros-and-cons#reviews) Users miss the **mobile app** features of CultureAI, hoping for its return after previous deprecation. [(1 mentions)](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361382&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of CultureAI ##### 1. Continuous Improvement Users value the **continuous improvement** of CultureAI, appreciating the latest training modules and feature enhancements. [ See 2 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361428&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great platform!!" What do you like about CultureAI? Easy to use and always updated with the latest training modules. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Exciting Product that needs to aim for the Stars!" What do you like about CultureAI? Like the different features that the tool has implemented or is planning to implement. The change from just being a phishing awareness tool to an an e ##### 2. Customer Support Users value the **responsive and helpful customer support** of CultureAI, enhancing their overall experience with the platform. [ See 2 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361109&qs=pros-and-cons#reviews) See Related User Reviews ![Kian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kian K.") KK Kian K. Small-Business (50 or fewer emp.) 4.5/5 "Great visibility into human risk and smooth onboarding" What do you like about CultureAI? CultureAI makes it easy to understand and act on human risk in real time. I like how it detects risky behaviors across SaaS and identity tools and giv ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fantastic platform which has changed the way we approach human security" What do you like about CultureAI? For us cultureAI has given us the ability to address human risk in a new and innovative way while seamlessly integrating with our existing business sy ##### 3. Ease of Use Users praise CultureAI's **intuitive design** and seamless integration, making it easy for everyone to use effectively. [ See 2 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361186&qs=pros-and-cons#reviews) See Related User Reviews ![Kian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kian K.") KK Kian K. Small-Business (50 or fewer emp.) 4.5/5 "Great visibility into human risk and smooth onboarding" What do you like about CultureAI? CultureAI makes it easy to understand and act on human risk in real time. I like how it detects risky behaviors across SaaS and identity tools and giv ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fantastic platform which has changed the way we approach human security" What do you like about CultureAI? For us cultureAI has given us the ability to address human risk in a new and innovative way while seamlessly integrating with our existing business sy ##### 4. User Interface Users praise the **intuitive and user-friendly design** of CultureAI, enhancing cybersecurity awareness effectively. [ See 2 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361323&qs=pros-and-cons#reviews) See Related User Reviews PU Pav U. Mid-Market (51-1000 emp.) 5.0/5 "Review of CultureAI Platform" What do you like about CultureAI? We recently onboarded Culture AI to enhance our cybersecurity awareness and address the human risk factor in our security strategy. After evaluating n ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fantastic platform which has changed the way we approach human security" What do you like about CultureAI? For us cultureAI has given us the ability to address human risk in a new and innovative way while seamlessly integrating with our existing business sy ##### 5. Automation Users value the **automation features** of CultureAI for effective phishing tests and automatic compliance monitoring. [ See 1 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=2510029&qs=pros-and-cons#reviews) See Related User Reviews RA Rojahn A. Small-Business (50 or fewer emp.) 4.5/5 "Nice platform with automated training, phishing tests, and scanning of Slack" What do you like about CultureAI? - That its phishing tests are effective, i.e. people fall for them, and then they get ad hoc training automatically - That Slack is scanned automatic ### 5 Cons or Disadvantages of CultureAI ##### 1. Inadequate Reporting Users feel that **reporting lacks customization** , wanting deeper analytics and flexible report tailoring for various stakeholders. [ See 1 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361245&qs=pros-and-cons#reviews) See Related User Reviews ![Kian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kian K.") KK Kian K. Small-Business (50 or fewer emp.) 4.5/5 "Great visibility into human risk and smooth onboarding" What do you dislike about CultureAI? Reporting could be more customizable. While the dashboards are useful, I’d like deeper analytics and more flexible ways to tailor reports to different ##### 2. Inadequate Testing Users miss **inadequate testing options** , relying on external tools while awaiting promised features from CultureAI. [ See 1 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=2510015&qs=pros-and-cons#reviews) See Related User Reviews RA Rojahn A. Small-Business (50 or fewer emp.) 4.5/5 "Nice platform with automated training, phishing tests, and scanning of Slack" What do you dislike about CultureAI? - Customisable automatic tests are not available yet, so we had to build our own tests on Google Form and link to them from our policy files. But Cult ##### 3. Inefficient Notifications Users find the **inefficient notifications** require fine-tuning, which can disrupt their workflow and lead to distractions. [ See 1 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=2279119&qs=pros-and-cons#reviews) See Related User Reviews ![Kian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kian K.") KK Kian K. Small-Business (50 or fewer emp.) 4.5/5 "Great visibility into human risk and smooth onboarding" What do you dislike about CultureAI? Reporting could be more customizable. While the dashboards are useful, I’d like deeper analytics and more flexible ways to tailor reports to different ##### 4. Learning Curve Users face an initial **learning curve** with CultureAI, but anticipate a powerful tool once fully developed. [ See 1 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361206&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Exciting Product that needs to aim for the Stars!" What do you dislike about CultureAI? I would say since CultureAI are in process of aquiring lot of customers and developing the platform , there is an initial learning phase where there s ##### 5. Limited Features Users miss the **mobile app** features of CultureAI, hoping for its return after previous deprecation. [ See 1 mentions ](https://www.g2.com/products/cultureai/reviews?filters%5Bsentiment_snippet%5D=1361382&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great platform!!" What do you dislike about CultureAI? No mobile app but there was one previously that was deprecated. Hope it's brought back. ![Kian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kian K.") KK Kian K. Digital Marketing Consultant - Freelance Small-Business (50 or fewer emp.) 9/11/2025 "Great visibility into human risk and smooth onboarding" 4.5/5 What do you like best about CultureAI? CultureAI makes it easy to understand and act on human risk in real time. I like how it detects risky behaviors across SaaS and identity tools and gives employees just-in-time nudges to improve their habits. The onboarding process was smooth, and the platform feels intuitive even for non-technical users. Customer support has also been responsive and helpful whenever needed. Review collected by and hosted on G2.com. What do you dislike about CultureAI? Reporting could be more customizable. While the dashboards are useful, I’d like deeper analytics and more flexible ways to tailor reports to different stakeholders. Occasionally, there can be some noise from alerts that require fine-tuning to filter out false positives, though the team seems open to feedback and improving the product continuously. Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? CultureAI is helping us tackle the “human risk” side of cybersecurity—things like phishing clicks, weak password usage, and unsafe SaaS practices. Instead of just giving static training, it monitors behaviors in real time and provides nudges when employees make risky choices. This has made our team more security-aware day to day, while also giving leadership clear visibility into where our biggest risks actually are. The result is fewer incidents, less time spent chasing down mistakes, and a stronger security culture overall. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PU Pav U. Senior VP Information Security Mid-Market (51-1000 emp.) 1/17/2025 "Review of CultureAI Platform" 5/5 What do you like best about CultureAI? We recently onboarded Culture AI to enhance our cybersecurity awareness and address the human risk factor in our security strategy. After evaluating numerous competitors, Culture AI's phishing platform stood out for its intuitive and user-friendly design - it's one of the best platforms we've encountered. In addition to supporting and improving our phishing capability, a significant risk area the platform also addresses is Shadow IT, with its Google Chrome extension enabling effective monitoring of 'unapproved applications.' While it's still early days in our journey, the initial results are highly promising. I highly recommend Culture AI for organisations looking to mitigate these risks effectively. Review collected by and hosted on G2.com. What do you dislike about CultureAI? Nothing at present - as per my review, it's early days in our journey with the platform, however, our early opinions are positive. Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? Email Phishing, reducing human risk in cyber security with timely interventions. Shadow IT - the platform gives significant visibility into IT application usage to help onboard Shadow IT apps or take an altrnative action i.e., block the application. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Enterprise (\> 1000 emp.) 11/7/2024 "Jaw-Droppingly Good Product and Customer Support" 5/5 What do you like best about CultureAI? The best thing about CultureAI is the visibility and insight it grants you in addressing Human Risk. It goes beyond the standard security awareness training by seamlessly integrating with platforms our business already uses, enabling you to reduce risk and improve your security posture. Implementation of the platform couldn't have been easier too. CultureAI understood our requirements and helped us get up and running swiftly and smoothly. Their team is great, our Customer Success Manager Niall is great, and their customer support team is great. Additionally the platform is easy to use both for the admin side and the end-user side. Our users continue to provide positive feedback. Review collected by and hosted on G2.com. What do you dislike about CultureAI? I have nothing that I really dislike - the product is evolving all the time and continually improving. There may be sometimes I feel a bit stumped on the reporting but the level of support from our CSM and their success team will always get me on the right path. Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? CultureAI has allowed us to implement security awarness training to end-users that is engaging and conscise. It doesn't beat around the bush, which has led to positive feedback. CultureAI also gives us visibility over SaaS app usage through its integrations, which gives us an insightful oversight of our threat environment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") AT Verified User in Telecommunications Mid-Market (51-1000 emp.) 1/6/2025 "Fantastic platform which has changed the way we approach human security" 4.5/5 What do you like best about CultureAI? For us cultureAI has given us the ability to address human risk in a new and innovative way while seamlessly integrating with our existing business systems. Having done the integration myself it was incredibly straightforward and intuitive. Our CSM and the guy we worked with in accounts have both been super helpful and nice too! Review collected by and hosted on G2.com. What do you dislike about CultureAI? I can't fault it so far, however I feel like no matter what issue we may come across in our journey, our CSM will be able to sort us out easily. Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? Lowering human risk. We have used traditional security awareness training platforms before and have struggled with repeat behaviours and engagement, whereas with how CultureAI is setup we won't be facing this issue. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/7/2024 "Exciting Product that needs to aim for the Stars!" 4/5 What do you like best about CultureAI? Like the different features that the tool has implemented or is planning to implement. The change from just being a phishing awareness tool to an an encompassing Security Awareness solution is a big step and one that is much needed in the market and Culture AI is well on its way to achieving that and be the market leader, amidst all the challenges. Review collected by and hosted on G2.com. What do you dislike about CultureAI? I would say since CultureAI are in process of aquiring lot of customers and developing the platform , there is an initial learning phase where there seems to be issues but hopefully, once that phase is done, there is a powerful tool on our hands. Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? Culture AI is primed to solve the issue of security awareness as well as other niche features like data security, SaaS security and compliance from a tool perspective. For starters, it has helped in sending phishing simulations and awareness trainings to all users in an easy user friendly manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MM MArio M. Project & Change Control Manager Mid-Market (51-1000 emp.) 7/19/2024 "We recently adopted Culture and are pleased with their excellent service and great product." 5/5 What do you like best about CultureAI? I am thrilled to share my outstanding experience with the Customer Success Management team at CulureAI. Specifically, I want to highlight the exceptional service provided by Niall Keenan and Emma Hunter. Niall and Emma consistently go above and beyond to ensure customer satisfaction. Their attentive listening and commitment to understanding our needs are truly commendable. They have a remarkable ability to accommodate our requests promptly and effectively, making every interaction smooth and productive. Their dedication to providing top-notch customer care has made a significant positive impact on our overall experience with our organisation. We genuinely appreciate their efforts and look forward to continuing our partnership. Thank you, Niall and Emma, for your unwavering support and outstanding service! Review collected by and hosted on G2.com. What do you dislike about CultureAI? As CultureAI is a relatively new company, there may be some limitations in the software when catering to larger organizations. However, the company is evolving rapidly. Their developers are quick to adapt and highly responsive to our enhancement requests, effectively addressing the complexities of our organization. Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? It effectively highlights user risks within our organization, including those previously unknown to us. Additionally, the automated nudges and tailored training that prompt user action are like having an extra pair of hands when time is limited. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ahmed K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmed K.") AK Ahmed K. AI Researcher Small-Business (50 or fewer emp.) 8/27/2024 "Great Tool for Improving Cybersecurity Awareness!" 5/5 What do you like best about CultureAI? What I really like about CultureAI is how easy it is to use and how well it helps our team stay aware of cybersecurity threats. The platform's insights are spot on, and I love how it tailors the training to each person's behavior. It makes security awareness feel much more relevant and engaging for everyone involved. Review collected by and hosted on G2.com. What do you dislike about CultureAI? There are a couple of things that could be better. For one, setting up some of the more advanced features took a bit of time to figure out—it's not entirely plug-and-play. Also, while the training content is good, I'd love to see it updated more frequently to cover the latest threats. It would also be great if there were more options to customize the training materials to better fit our specific needs. Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? CultureAI is helping us tackle several key challenges around cybersecurity. Primarily, it’s improving our employees' awareness of security threats, which has significantly reduced our overall risk of data breaches. By providing tailored training and real-time feedback based on individual behaviors, CultureAI ensures that our team is more vigilant and informed about the latest security practices. Additionally, the platform’s analytics and reporting tools allow us to monitor user behavior closely, identify potential risks early, and take proactive measures. This has not only improved our security posture but also helped us meet compliance requirements more efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Benjamin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin M.") BM Benjamin M. Cyber Compliance Analyst Enterprise (\> 1000 emp.) 7/19/2024 "Culture AI Review" 4.5/5 What do you like best about CultureAI? Culture AI provides an easy to use platform to monitor and provide testing and training in a number of key areas. Focusing predomanantly on Phishing we have been extremely impressed at the level and sophistication of the built in phishing simulations and the ease of the integration. The just in time training which is automated when a phishing simulation is failed really gives back time and control to the security team and provides update information for staff. The Culture AI staff have been first class in response and resolving any issue. Review collected by and hosted on G2.com. What do you dislike about CultureAI? Some features we would like are not available but there is a simple feature request button which allows features to be looked at and potentially added. Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? Phishing simulatiions and educating staff on failings and where they have gone wrong. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") EM Verified User in Media Production Enterprise (\> 1000 emp.) 7/19/2024 "A very accomplished training platform with the ability to do much more" 4.5/5 What do you like best about CultureAI? I am most impressed with the people, our support has been very good. They are willing to listen to feedback and act upon it. We have worked on several bespoke pieces of training for our organisation and I have been impressed by the quality. There is a lot of functionality available and we have, so far, found implementation straight forward. The feedback from our colleagues across the business is that it is staightforward to use. Review collected by and hosted on G2.com. What do you dislike about CultureAI? Reporting, is frankly pretty poor, I know this is on the roadmap for improvement, hopefully it will be addressed soon. I also lookforward to closer integration with Gmail, it is OK but could be better (to be fair that is probably at least as much the fault of Google). Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? It is helping us keep security top of mind, the regular phishing simulations help our employees to spot suspicious behaviour. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![David L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David L.") DL David L. ICT Officer Mid-Market (51-1000 emp.) 1/12/2024 "A great system with incredible potential" 4/5 What do you like best about CultureAI? CultureAI was very easy to set up, is very intuitive and even in the short time we've been using it, new features have been added. We've integrated it into ServiceNow for our Service Desk team and we've already identified so many issues that we probably wouldn't have known about until it was too late. The support we've received has been excellent, and it's a system we will likely be using on a daily basis. Review collected by and hosted on G2.com. What do you dislike about CultureAI? The only real issue we currently have is that CultureAI does trigger a lot of false positives, with no real way to manage these.It would be nice if there was a way to whitelist certain events, particularly saying "Person X should be able to amend users on System Y without triggering a weak password event" Review collected by and hosted on G2.com. What problems is CultureAI solving and how is that benefiting you? We're now aware of password issues that we wouldn't have known about before. We can now target specific users and get them to change their password for a certain website rather than a blanket email to all users talking about password security. Review collected by and hosted on G2.com. 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