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MR

Mattia R.

Member Solutions Representative at SERMO

Mid-Market (51-1000 emp.)

3/8/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Really friendly App"

3.5/5

Describe the project or task CU* Answers, Inc. helped with:

Is helping to reply to all daily tickets from our members. Review collected by and hosted on G2.com.

What do you like best about CU* Answers, Inc.?

Is really easy and catchy app, I got used really fast. Review collected by and hosted on G2.com.

GF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

7/30/2019

"Meh - could be better"

2.5/5

Describe the project or task CU* Answers, Inc. helped with:

Our credit union system is powered by CUA. It's called CUBase. Review collected by and hosted on G2.com.

What do you like best about CU* Answers, Inc.?

Easy once learned. But very outdated compared to other larger credit unions. Review collected by and hosted on G2.com.

What do you dislike about CU* Answers, Inc.?

CUBase is very outdated. Downright hard to use for newer employees. Review collected by and hosted on G2.com.

Recommendations to others considering CU* Answers, Inc.:

They are outdated and there are constant bugs. Review collected by and hosted on G2.com.

What problems is CU* Answers, Inc. solving and how is that benefiting you?

Using a credit union system. It's nice that multiple credit unions use the same system. Review collected by and hosted on G2.com.

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2.5 out of 5 stars