CSG Ascendon is a cloud-native monetization and customer engagement platform purpose-built for communications service providers (CSPs), media and entertainment companies, and digital-first consumer brands. Ascendon empowers telcos to launch, bundle, and monetize any digital service—mobile, broadband, OTT, streaming, IoT, marketplaces, and more—without the risk and delays of traditional transformation projects. At its core, Ascendon unifies revenue management, subscription and usage monetization, convergent billing, account and identity management, payments, and customer self-service in a single, multi-tenant SaaS platform. The solution supports diverse business models—subscriptions, usage-based, hybrid, prepaid, postpaid, and complex B2B hierarchies—across markets and currencies. Advanced dashboards, revenue recognition (ASC 606/IFRS 15), and predictive analytics help CSPs manage churn, optimize growth, and ensure compliance. Ascendon’s open, modular architecture features 1000+ APIs, enabling seamless integration with existing BSS/OSS stacks. Providers can deploy Ascendon as an adjunct digital monetization layer or as a full digital BSS, accelerating time-to-market by up to 85% compared to legacy systems. Automated upgrades and proven autoscaling deliver 99.9% uptime and support rapid growth, while cloud-native agility ensures continuous innovation without service disruption. A key differentiator is Ascendon’s integrated AI-powered journey orchestration and real-time decisioning. Telcos can automate next-best actions, personalize communications, and proactively manage churn across every customer touchpoint. Ascendon is trusted by leading telcos worldwide and recognized for its innovation, reliability, and measurable business impact.