Crystal Pricing Overview

Plotting the person you are about to speak to on a personality scale really helps.

Suggestions of how to interact to close the deal

Easy to install and use with LinkedIn

I use the information for consultation sessions as I am a business coach and it integrates with my teaching approach. Review collected by and hosted on G2.com.

Sometimes when viewing people on LinkedIN Crystal automatically adds them and uses cerdits up without actually clicking the view personality button.

I emailed customer support but did not hear back

I would use it more often but the price is a bit inhibative for a start up Review collected by and hosted on G2.com.

Very useful when looking at creating teams or understanding existing teams. Helps with collaboration. Review collected by and hosted on G2.com.

Terrible customer service experience. We've paid $3,000 per year for several years, however due to budget deficits we had to make some hard cuts. I had just received a notice from Crystal that my renewal would be happening soon and was required to give 30 days notice. I reached out to them shortly after that and shared my disappointment that I had to terminate our contract with them, but hoped to return in the future. Despite my prior year being valid for a few more days I was told that since I didn't give them 30 days notice that they couldn't cancel my account for the coming year. Yes, I get it, it was in the contract. But honestly, of all the things to get nit picky about. Ultimately they allowed me to pay for 6 months, instead of a year, but suffice to say I will NOT be returning after this. This lack of customer service makes zero sense to me. Review collected by and hosted on G2.com.