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Crystal Practice Management Reviews & Product Details

Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crystal Practice Management?

Compared to our previous software system, CrystalPM is very user friendly and customizable. It is easy to add or delete items as needed. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

It was a bit lengthy in the set-up, but once we started using it, it made our lives much easier! Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

This software allows us to be more efficient with our time and with our patient care. Review collected by and hosted on G2.com.

Crystal Practice Management Overview

What is Crystal Practice Management?

Crystal PM is the total software package that enables optometric offices to easily perform all essential practice management functions.

Crystal Practice Management Details
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Product Description

Crystal PM is the total software package that enables optometric offices to easily perform all essential practice management functions.


Seller Details
HQ Location
Austin, TX
Twitter
@crystalprmgt
21 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®

Recent Crystal Practice Management Reviews

DD
Desiree D.Small-Business (50 or fewer emp.)
5.0 out of 5
"Crystal PM and staff is awesome!"
Crystal PM is very logical, user-friendly,, and customizable. When we have questions, the staff is always more than helpful! We looked at several o...
Stephanie L.
SL
Stephanie L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Absolutely Necessary"
The simplicity of this program makes it easy to use, find what is needed, and keep it organized.
MD
Michael D.Small-Business (50 or fewer emp.)
4.0 out of 5
"My Experience with Crystal Practice Management"
I like that the program can be customized to fit the parts of an exam that I like to do. I also like that I can auto-populate normal exam findings ...
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Crystal Practice Management Media

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19 out of 20 Total Reviews for Crystal Practice Management

4.3 out of 5
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G2 reviews are authentic and verified.
DD
Practice Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Crystal Practice Management?

Crystal PM is very logical, user-friendly,, and customizable. When we have questions, the staff is always more than helpful! We looked at several other practice management systems, and this was by far the best. We're so happy we went with them! Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

Sometimes when we need to update to the next version, we'll glitch out in another area. Usually, something that can be figured out and fixed, but we may not realize it right away. Nothing major ever, though. Review collected by and hosted on G2.com.

Recommendations to others considering Crystal Practice Management:

When choosing your new practice management software, I would absolutely consider Crystal PM. Their support is fantastic with any technical question or customizing the software to your needs. We also love that the Weave communication system is compatible and Schedule Your Exam (connected to our website) is wonderful. Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

This software makes it easier for staff to navigate. When onboarding a new staff member, training is very straightforward and simple. Previously we used a software that was not very user friendly, and the reports were minimal and not really what we needed. We love CPM reports! Review collected by and hosted on G2.com.

MD
Optometry Student
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crystal Practice Management?

I like that the program can be customized to fit the parts of an exam that I like to do. I also like that I can auto-populate normal exam findings or previous exam findings. So in short, customizability. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

I don't like that I can't access all parts of the EHR without maximizing my screen. Even with scrolling up, down, or sideways, sometimes certain tabs are hidden. Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

I have been able to securely, electronically document eye examination findings. It is making patient care efficient and safe. Way, way easier than writing on a paper chart. The problems I am solving are exam efficiency and safe storage of patient information. Review collected by and hosted on G2.com.

Stephanie L.
SL
Optometric Technician
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crystal Practice Management?

The simplicity of this program makes it easy to use, find what is needed, and keep it organized. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

There are some gliches sometimes, but if you keep up with the software updates they are minimal. Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

We are able to integrate 3d party softeware to help get us off the phone and notify patients because this program is very compatible. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crystal Practice Management?

It is a no frills EHR that utilizes fill in the box charting. Going through older charts and forwarding them to current is simple and the chart is clean and easy to read. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

Can’t print out a nicely formatted patient exam summary. Sometimes the lines aren’t long enough to write everything you want and have it visible. Review collected by and hosted on G2.com.

Recommendations to others considering Crystal Practice Management:

You can customize drop down menus! Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

Helps my practice with efficient charting so we have more time for more important things like spending time with patients. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crystal Practice Management?

Crystal is a very straightforward software to use. I like that it ask for all the information needed to use the software effectively. I like most of all that Crystal allowed the transition from paper to electronic usage very easy. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

There was nothing I dislike about Crystal for the most part. I think the company should make it a bit easier when linking multiple office locations to make files more easily accessible. Review collected by and hosted on G2.com.

Recommendations to others considering Crystal Practice Management:

Crystal is a bit pricey but it is well worth it to keep your practice organized and the minimalize lost of patient documents. Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

Crystal has definitely made a difference in the transition from paper to electronic systems on the office. Everyone is able to view the same thing when necessary and does not have to be in the same room to do so. You don't have to worry about documents being lost or misplaced also. Review collected by and hosted on G2.com.

Lauren M.
LM
Optometry Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crystal Practice Management?

Allows you to edit pages and layouts, links, and add or remove fields Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

Awkward to use, not very intuitive. Took a long time to learn the flow of the software. Not a lot of guidance or support online Review collected by and hosted on G2.com.

Recommendations to others considering Crystal Practice Management:

None Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

Organized medical records, efficient record keeping Review collected by and hosted on G2.com.

JV
Optician
Retail
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crystal Practice Management?

What I like the best about Crystal is how organized it is. Everything about a patient is organized by certain tabs under their patient profile. It’s super easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

I don’t really dislike anything about crystal. I haven’t came across anything to dislike Crystal yet. Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

We are beating the old school way of having patient charts in folders. There is no need for file cabinets anymore with this. Everything we need to know about a patient is on their patient profile. It makes things easy and less time consuming for us and the patient. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crystal Practice Management?

I loved how it put all our patients sessions in one place for us to review and record what happened. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

We had a glitch in our system that if two people where in the same patients file. What ever the second person was writing wouldn’t get saved. Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

We use it to put our patients eye exam information and to record our patients sessions as well as our calendar where we schedule patients. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crystal Practice Management?

Very easy to catch on and use. No need for extensive training. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

Free typing medications with no spell check. Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

Not having to spend as long to train employees on a EHR Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Crystal Practice Management?

It was easy to use and it made scheduling appointments super easy because it automatically populates the duration of each type of appointment. Also, I liked that you could instant message people or computers that they were using. Review collected by and hosted on G2.com.

What do you dislike about Crystal Practice Management?

I disliked that the files tab would require an outside program, such as adobe acrobat, to view files for a patient. I also dislike that you can not edit/crop/rotate scanned images in crystal once it is in the files tab. Review collected by and hosted on G2.com.

Recommendations to others considering Crystal Practice Management:

It is great! Review collected by and hosted on G2.com.

What problems is Crystal Practice Management solving and how is that benefiting you?

Crystal Practice Management helped the optometry office I worked at facilitate all operations. Our practice was completely dependent on this program. We had a power outage and was unable to do anything because crystal was down- that goes to show how dependent on the software we are. Review collected by and hosted on G2.com.