# Crownpeak Universal Consent Platform (formerly Evidon) Reviews **Vendor:** Crownpeak Technology **Category:** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp) **Average Rating:** 4.2/5.0 **Total Reviews:** 6 ## About Crownpeak Universal Consent Platform (formerly Evidon) Evidon's Consent Solutions provide companies with tools that build customer trust through transparency. Our suite of solutions are designed to honor the rights of your website visitors under privacy laws like the General Data Protection Regulation and the ePrivacy Directive. - GDPR Consent Solution: Ensures your website fulfills the consent requirement of the GDPR. - Site Notice: Gives your customers control of who monitors their behavior with customizable consent banners. - Ad Notice: Gives your users freedom of choice over the ads they are served under the AdChoices Program. ## Crownpeak Universal Consent Platform (formerly Evidon) Reviews ### 1. Almost perfect! but....here is the thing **Rating:** 4.5/5.0 stars **Reviewed by:** Nithin R. | Software Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Crownpeak Universal Consent Platform (formerly Evidon)?** The champion feature of this tool? It's their customer support! Man, they are quick, always on to the point! Hell! they even throw you the "Here is whats wrong with your dumb code" at your face, with a neat screenshot! (In a good way! Helps us figure out what's wrong in our code just like that!) The tool UI is great, its quite easy to navigate around the tool. Setting up the configuration step by step, each one dedicated to one particular aspect is such a great user experience. Ability to duplicate any style, any translations, saves tons of time. The editable CSS on styling elements on a banner/button/barrier/options dialog proves the flexibility of the tool. Auto trimming of https:// is so cool! Rework on the configured sites is such a breeze! They don't even break a sweat when you ask for a new feature/improvement on the tool! (I'm not sure if this involves an extra cost) all these! But... **What do you dislike about Crownpeak Universal Consent Platform (formerly Evidon)?** The random errors(of course no error is a random error) at the middle of the configuration steps tell us there is an error but gives no details on that error, and we would have no idea what the error is for! Auto trimming of https:// is a great feature, but what happens if one of the staging sites you are configuring in the tool starts with 'https-shopify..', which reads as 'https://https-shopify...' in a browser's search bar? Well the tool somehow double trims 'https' and ruins the URL name itself by trimming out the 'https-'(part of the URL name) ! Yes, this needs a fix! Remember the translations? They are great until they are not! While the banner translations are great, the category translations are a big bummer! There is only one set of category translations for a particular language, and all the sites in the world using the same language have to use the same set of translations! Since we work on about more than a thousand websites, for 100+ markets with 100+brands, each one needs a different category translation! This has to be as smooth as banner translations. Also, the category translations trim out anything after a double quote! Yes, let's imagine the translation says: **Hey, "What is "GDPR?"**, after publishing the translations, the same sentence would look like this: **Hey, "**! Also, they are a bit slow in adding new languages to the tool for translations! Like Hindi, took a while after we asked the team about the requirement. **Recommendations to others considering Crownpeak Universal Consent Platform (formerly Evidon):** If you got lots of sites and need them to have a uniform consent banner, Evidon is the place. Even if you don't have a lot but some sites, and if uniformity matters, again Evidon is the right place. You don't have to break a sweat thinking about the customer support, they are lightning-fast. Even when you ask for new features! **What problems is Crownpeak Universal Consent Platform (formerly Evidon) solving and how is that benefiting you?** Well tonnes of Cookie consent banner problems! We own more than a thousand websites along with their corresponding staging websites! Imagine all of the markets/brands had their own way of displaying the cookie banners! Could have been a nightmare right? Evidon helps us setup/rework/reconfigure/ all these sites in one place! Just being at the "Manage" tab is such a relief! They add new translations on demand but make sure you ask them before its a bit late. Cause all great things, take time to build! ### 2. Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** MC R. | Travel Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Crownpeak Universal Consent Platform (formerly Evidon)?** The webpages themselves are relatively easy to build and there are many creative options. Its secure and very organized. **What do you dislike about Crownpeak Universal Consent Platform (formerly Evidon)?** The platform itself can be slow at timesi most specifically when saving files. Limited training tools. **What problems is Crownpeak Universal Consent Platform (formerly Evidon) solving and how is that benefiting you?** Integrations with lead gen, 3rd party data, and transactional systems.A ddress performance and scale concerns in regulated industries. Headless architecture option. ### 3. Good product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2019 **What do you like best about Crownpeak Universal Consent Platform (formerly Evidon)?** It functions on the site and as far as I am aware meets our compliance requirements. **What do you dislike about Crownpeak Universal Consent Platform (formerly Evidon)?** Only issue I have faced is that service can be slow at times. **What problems is Crownpeak Universal Consent Platform (formerly Evidon) solving and how is that benefiting you?** We need to meet our state and federal web privacy compliance standards. ### 4. Very nice product **Rating:** 2.5/5.0 stars **Reviewed by:** Taj C. | Csr, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Crownpeak Universal Consent Platform (formerly Evidon)?** I liked that it made difficult tasks simple. User friendly. **What do you dislike about Crownpeak Universal Consent Platform (formerly Evidon)?** I haven’t really had too many complaints in my use of the program **What problems is Crownpeak Universal Consent Platform (formerly Evidon) solving and how is that benefiting you?** I struggle to use the gdpr tools ### 5. Good tool, very easy to implement, but need to develop to increase its network. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2018 **What do you like best about Crownpeak Universal Consent Platform (formerly Evidon)?** How easy it is to implement and maintain. The central administration of all our consents **What do you dislike about Crownpeak Universal Consent Platform (formerly Evidon)?** The lack of integration with some important cookies like Adobe or Marketo An interface that need to be updated **What problems is Crownpeak Universal Consent Platform (formerly Evidon) solving and how is that benefiting you?** Comply with GDPR and other regulatory laws ### 6. Evidon **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2018 **What do you like best about Crownpeak Universal Consent Platform (formerly Evidon)?** High level of consumer privacy within this platform **What do you dislike about Crownpeak Universal Consent Platform (formerly Evidon)?** Too many buttons to select from will confuse user **What problems is Crownpeak Universal Consent Platform (formerly Evidon) solving and how is that benefiting you?** Data privacy ## Crownpeak Universal Consent Platform (formerly Evidon) Discussions - [What is Crownpeak Universal Consent Platform (formerly Evidon) used for?](https://www.g2.com/discussions/what-is-crownpeak-universal-consent-platform-formerly-evidon-used-for) - [What is the best way to find recorded data of using Evidon consumables? Ex: consent tool code-let](https://www.g2.com/discussions/what-is-the-best-way-to-find-recorded-data-of-using-evidon-consumables-ex-consent-tool-code-let) - 1 upvote - [View Crownpeak Universal Consent Platform (formerly Evidon) pricing details and edition comparison](https://www.g2.com/products/crownpeak-universal-consent-platform-formerly-evidon/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-31+03%3A56%3A56+-0500&secure%5Bsession_id%5D=9919acf2-396a-4085-9072-28825b6b9df3&secure%5Btoken%5D=66152dd38801888ca8b5c00cf56b3bfb43f75be0712d1effb92afe3b84b70f00&format=llm_user) ## Crownpeak Universal Consent Platform (formerly Evidon) Features **Functionality** - Dashboard - Reporting - Integrations - End-user management - Audit trails - APIs - Mobile SDK - Customizable design - Server-side storage ## Top Crownpeak Universal Consent Platform (formerly Evidon) Alternatives - [TrustArc](https://www.g2.com/products/trustarc/reviews) - 4.2/5.0 (311 reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - 4.5/5.0 (554 reviews) - [CookieScript](https://www.g2.com/products/cookiescript/reviews) - 4.6/5.0 (497 reviews)