crowdspring Pros and Cons

The designers on crowdspring are fantastic. Unfortunately, crowdspring will take your money and then fail to pay the designer. Review collected by and hosted on G2.com.

The company that designed my logo is still waiting for crowdspring to release my payment to them after 4 months, and apparently many have waited 6 months to a year. Others have had their profiles deleted for requesting payment. If you care at all about the people who put their hard work and creativity into the job you commissioned them for, don't use crowdspring. Review collected by and hosted on G2.com.

There is no longer any redeeming quality on crowdspring. Review collected by and hosted on G2.com.

Customer support is verbally abusive and unhelpful. Designers are not getting paid and are being threatened when asking for their money. Refunds are extremely difficult to get unless you do a charge back. The website is extremely misleading with their information, including outright falsehoods. They are keeping the money they should be paying their creatives with. Review collected by and hosted on G2.com.

I sponsored a design contest for a simple logo and got a few dozen entries as promised. Nothing spectacular, but you get what you pay for. Review collected by and hosted on G2.com.

As the contest wrapped up, several of the designs I liked -- ones I might have actually picked -- ended up being "withdrawn" for various reasons. We asked for a refund. Weeks went by and nothing happened. Finally had to file a charge-back with our credit card company. Review collected by and hosted on G2.com.

I had CrowdSpring creatives create a logo for my upstart Veterinary Hospital. My colleagues that recommended CrowdSpring have expressed envy at the quality of the incredible logo manifested for my practice! I have called twice for assistance in enhancing the graphics and finalizing the file types, and both times I have had a human on the phone within minutes, both of whom assisted me with incredible knowledge and professionalism. I would recommend this option to anyone looking for a great graphic design, knowing you will be helped even after your transaction. Review collected by and hosted on G2.com.

That I have a low buyer rating. With the project of starting a new business, it wasn't possible to respond to all of the submitting creatives, which lowered my score as a buyer... Review collected by and hosted on G2.com.

This site says that it gives 100% money back guarantee with big letters that say, "NO FINE PRINT!"

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That the above statement is untrue and there is fine print which is that you can't get your money back. Review collected by and hosted on G2.com.

They thought of everything regarding the project, from giving useful tips in the startup phase to ensure I got what I wanted down the road to making sure that I was giving useful feedback to the creatives. Every step of the way they made sure I had all of the information I needed to have my project be a success. They even reminded me to check that the creative had provided me with all of the file formats I had requested. Review collected by and hosted on G2.com.

I honestly can't think of anything that I disliked about the whole process. I can't believe how smoothly the whole project went. I suppose if I had one complaint, it would be that when you first log into their product you are prompted to get started on reviewing new submissions and there is no way to opt out of that screen. It's a small detail, but I would prefer the option to say "not now". Review collected by and hosted on G2.com.

The perfect platform for gathering talent and ideas in an affordable and efficient way. Review collected by and hosted on G2.com.

Being my first project, I was not sure about how to handle rejection, so it was my problem. That is, seeing the effort put into my project was humbling. Telling someone "no thanks" kinda hurt. I wish there were someway a bit more constructive to do that. Not CS problem, but I could use some advice for next time. Review collected by and hosted on G2.com.

We had a large number of designers and logo submissions. Many of the designs were excellent. They also have a feature where we could invite folks to help review the logo submissions. They handled all of the legal stuff which was a big help. Review collected by and hosted on G2.com.

I have nothing to dislike at the moment. If I had to say something, I would say that the large number of entries made it difficult to choose. Review collected by and hosted on G2.com.

I'm a first-time user of crowdSPRING and was very impressed and pleased with the experience. It was easy to use, interactive, and I got everything I was looking for in a design solution from the creatives who worked on my project. Review collected by and hosted on G2.com.

I didn't encounter anything in the website or process that needs to be improved. Review collected by and hosted on G2.com.

"I have had an AWESOME experience using Crowdspring for the 2 jobs I have recently submitted. This is a great way to get top quality logos, tag lines, etc for a small business." Review collected by and hosted on G2.com.

Nothing!! I was very pleased with everything I received. Review collected by and hosted on G2.com.