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crmConnect Reviews & Product Details - Page 2

crmConnect Overview

What is crmConnect?

crmConnect is a web-based customer relationship management platform. The flexible suite of applications includes tools to manage sales automation, field service, customer support, social CRM, call center, and channel management.

crmConnect Details
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Product Description

crmConnect is a web-based customer relationship management platform. The flexible suite of applications includes tools to manage sales automation, field service, customer support, social CRM, call center, and channel management.


Seller Details
Seller
CRM Aus
Year Founded
1994
HQ Location
Wettenberg, Hessen
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®

Recent crmConnect Reviews

Krishna D.
KD
Krishna D.Enterprise (> 1000 emp.)
5.0 out of 5
"Customer Relation Management"
Helps in quickly resolving customer issues. Also when a case is escalated it becomes easier to communicate the same with the customer. User friendl...
KJ
Kritika J.Mid-Market (51-1000 emp.)
4.5 out of 5
"CRM Connect Review"
it manage and stores all customer related data which makes it easier to access and update the information. with the detailed customer profile it h...
Rihant K.
RK
Rihant K.Mid-Market (51-1000 emp.)
5.0 out of 5
"SEAMLESS CRM Integration"
It's user friendly interface, data security and flexibility in integrating with all platforms like hubspot or Salesforce.
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Video Reviews

21 crmConnect Reviews

4.3 out of 5
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21 crmConnect Reviews
4.3 out of 5
21 crmConnect Reviews
4.3 out of 5

crmConnect Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
This product has not yet received any negative sentiments.

Overall Review Sentiment for crmConnectQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about crmConnect?

We used it for Sales Tracking, Leads, Opportunities. Approval of the internal sales process. All these processes are straightforward to use Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

All the required functionalities worked well. Lack of CPQ functionality for Presales to arrive at the proposal value Review collected by and hosted on G2.com.

Recommendations to others considering crmConnect:

Go for it if you are looking for automating Leads, Opportunities, PartnersManagement. May consider others for CPQ, Proposal Builder Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

Streamlining the Sales Department. Collaboration with Presales team Review collected by and hosted on G2.com.

Andre'Ação C.
AC
Project Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about crmConnect?

Email marketing can be done by the use of this software. This feature provides the user with the power to catalogue there product with a single click on multiple platforms. Calendar feature is provided and a reminder can be set up for the user. This helps in maintaining the workforce discipline and makes sure that the work remains time oriented. Social media integration can be done via this software, reducing a lot of the workload of swiping through multiple social media platforms individually for marketing. A cloud storage option is provided to the user in order to empower him with the ability to access data anytime, anywhere irrespective of the surroundings. A support team is available to deal with issues faced by the user. The feature comes quite handy during the initial phase when a person is breaking in the system. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

Document storage cannot be done on this software which increases the manual workload. Internal chat feature isn’t integrated and the whole process of getting into contact with each other gets messy and is annoying at times. Task and territory management cannot be done via this software forcing the user to look for other alternatives to get the task done. Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

The software provides decent amount of features to the user and plays its due role successfully in increasing the efficiency and output of the business. Review collected by and hosted on G2.com.

Julianna s.
JS
PR & Communications Intern
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about crmConnect?

CRM Connect is a commercial application for customer management. Distributors often use this type of application. We can manage our customers with our accurate application, and it is also used to manage customers for the benefit of the business through technology and development teams. It has features like contact management, pipeline management, sales forecast and many more that are good for customer satisfaction. I can also handle email with this app. Predict sales is a business administration process that tells users how much money they can make on future sales, whether they make or lose on future sales. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

It eliminates the human component and for comprehensive CRM it means training professionals for training. It does not offer online seminars, testimonials or personal training. Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

CRM Connect is an excellent customer relationship management application and provides all management services. It also has email management capability, and I especially like this feature because email is sometimes very difficult to handle, but this app makes it easier to work with. CRM Connect is available for all devices, whether it is mobile devices or personal computers. Mobile devices include Android and iPhone, as well as computers, laptops and Macs. It is a useful tool used to support and analyze customer relationships. Review collected by and hosted on G2.com.

Mohammed Y.
MY
Outbound Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about crmConnect?

Easy to handle leads.

Give me a reminder to follow up with my prospects Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

Crmconnect, doesn't have much options to explore.

Sometimes it's a bit difficult to understand the UI.

But difficult to connect different software's or platforms, like email marketing software Review collected by and hosted on G2.com.

Recommendations to others considering crmConnect:

It's a good budget friendly crm, I can definitely suggest to give it a try (only for small businesses) Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

It helps me to achieve my sales goals by giving me follow up reminders on time.

Help me to keep all my leads organised Review collected by and hosted on G2.com.

Austin G.
AG
Proprietor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about crmConnect?

CRM connect helps u to keep end to end track of ur work flow Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

Some stages can be made easy to understand and short. Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

Keeping a track of call center and customer queries. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about crmConnect?

CRM Connect enables our group to integrate our digital marketing and sales efforts with consumer insights. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

It is not intuitive, but eventually, new users get the hang of it. Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

This CRM makes it easier for us to manage our marketing efforts and consumer feedback. Having these insights is very beneficial for us in our efforts to increase reach. Review collected by and hosted on G2.com.

JJ
Marketing Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about crmConnect?

CRM Connect application is a customer management application for dealers. Mostly, these types of applications are used by distributors. We can manage our customers through this precise application and it is also used for technology and development teams for managing customers for business profit. It has unique features like contact management, pipeline management, sales forecasting, and many more which is good for customer satisfaction. I can also manage email with this application. Sales Forecasting is a process in business management that tells the users how many sales they can make in the future whether they get profit or loss in future sales. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

It eliminates human elements and for CRM of a larger scale, this will mean appointing professionals to conduct the training. It does not provide online webinars, documentation, and personal training. Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

CRM Connect is one of the best applications for customer relationship management and it provides all the services for management. It also has a feature to manage emails and especially I like this feature because sometimes it is very difficult to handle emails but this application made it easy to work. CRM Connect is available for all devices no matter they are mobile devices or personal computers. Mobile devices include android and iPhones and PC include MAC, laptops, and computers. It is a collaborative tool used for collaboration and analysis of customer relationships. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about crmConnect?

Perfect for Customer relationship connection with people Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

I wouldn't say I like proper integration Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

Proper communication with CRM. Easy to connect and reliable. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about crmConnect?

This tool is especially great for use at automobile retail sales

The integration and ease if use makes this very simple to use. Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

I feel perhaps if the interface was a bit better it would make this tool much better. Review collected by and hosted on G2.com.

Recommendations to others considering crmConnect:

This is great especially for automotive industries. It really helps with maintaining data and analyzing the data and also for creating ads specifically based on the data. Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

Making informed decisions using data and creating automated user targeted ads. Moreover, this is used to keep sensitive customer data private and secure. Also it helps automate the database maintenance. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
EC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about crmConnect?

The indexing and ease of use for customet loomups Review collected by and hosted on G2.com.

What do you dislike about crmConnect?

Clunky not intuitive runs slowly on my laptop Review collected by and hosted on G2.com.

Recommendations to others considering crmConnect:

Plan implementation very carefully. Do not do it haphazardly Review collected by and hosted on G2.com.

What problems is crmConnect solving and how is that benefiting you?

Customer service goals. As an it firm this is crucial for us. Review collected by and hosted on G2.com.