# Criteo Commerce Growth Reviews **Vendor:** Criteo **Category:** [Cross-Channel Advertising Software](https://www.g2.com/categories/cross-channel-advertising) **Average Rating:** 3.8/5.0 **Total Reviews:** 241 ## About Criteo Commerce Growth Criteo Commerce Growth is an AI-powered performance marketing platform that helps brands and agencies find new customers, engage high-intent shoppers, and maximize revenue across web, social, video, and CTV. Built on the world’s largest commerce dataset, it predicts what shoppers will buy next and dynamically optimizes every stage of the shopper journey—from audience targeting and predictive bidding to product recommendations and dynamic creative optimization. With seamless cross-channel activation, deep commerce insights, and transparent measurement, Commerce Growth helps marketers drive smarter ad spend, broader reach, and stronger performance—all in one unified platform. ## Criteo Commerce Growth Reviews ### 1. Scalable, Efficient, and User-Friendly for Retail Expansion **Rating:** 4.5/5.0 stars **Reviewed by:** Ritik S. | Senior Analyst | Competition and Market Intelligence, Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Criteo Commerce Growth?** I find Criteo Commerce Growth very useful for campaign building, especially for long tail clients. I like the scalability and speed of the sales features which are completely awesome. I enjoy the ability to reach out to the right audiences, especially for retail, and appreciate the vast retail audiences it offers. The AI is a highlight for me—it’s built on billions of commerce signals providing highly valuable audiences. I love how it refines targeting and helps find the right audience geographically. The AI and performance marketing aspects are great for creating campaigns and managing them independently. Finally, I really appreciate the support from the internal team. **What do you dislike about Criteo Commerce Growth?** NA **What problems is Criteo Commerce Growth solving and how is that benefiting you?** Criteo Commerce Growth helps reach the right audiences, enhance targeting through AI on commerce signals, and manages campaigns efficiently. The sales service and vast retail audience support performance marketing and geographical targeting effectively. ### 2. Really Frustrated with their platform and support **Rating:** 1.0/5.0 stars **Reviewed by:** Jonathan W. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Criteo Commerce Growth?** Easy enough to connect feed and prep ads **What do you dislike about Criteo Commerce Growth?** I have had nothing but issues with the onboarding, billing and lack of respectable customer support. i used them many years ago and they have fallen so far in regards to this. It has been overwhelmingly frustrating to dal with, and despite a modest spend, Im forced to stop our campaigns because of it. **What problems is Criteo Commerce Growth solving and how is that benefiting you?** ease of dynamic remarketing campaigns ### 3. Limited in capability **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about Criteo Commerce Growth?** The platform is relatively easy to use and is simple when navigating between pages and sections. Retargeting campaigns do perform well. **What do you dislike about Criteo Commerce Growth?** Criteo is limited in it's capabilities for product feed segmentation and reporting on the performance of those products. Additionally, they claim to offer CTV, but it is not done in platform, therefor providing no direct insight into the campaign while it is running. Prospecting campaigns tend to perform poorly. **What problems is Criteo Commerce Growth solving and how is that benefiting you?** Criteo has not been able to meet us where we are growing. The only solution we use them for at this point is dynamic product feed retargeting. ### 4. Good Platform for customer aquisition with Dynamic Ads **Rating:** 4.5/5.0 stars **Reviewed by:** Subhash A. | Senior Executive - Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Criteo Commerce Growth?** The dynamic catalog is a good tool to use. Also criteo audience cohorts are good when it comes to targeting. Similar audience is good for new customer aquisition **What do you dislike about Criteo Commerce Growth?** The UI of the platform is not good. Accessing the campaigns and creatives is difficult when you compare it with traditional marketing platforms like Facebook and Google. **What problems is Criteo Commerce Growth solving and how is that benefiting you?** New customer aquisition and similar audience targeting helped a lot in identifying new users who are relavant. The different creative dimensions helped in getting visibility in various placements. ### 5. "Customer Success" Team is a Waste of Time and Energy. Absolutely Useless. **Rating:** 0.0/5.0 stars **Reviewed by:** Jillian M. | Senior Manager, Performance Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Criteo Commerce Growth?** When the ads run, they've been successful. (This was before many data privacy regulations) **What do you dislike about Criteo Commerce Growth?** Literally can't spend money because the "Customer Success" Team won't fix catalog issues on their end. After sending countless videos to them over and over again and them taking days to respond with something we've already tried or some irrelevant help article, it's still not resolved. Just a complete waste of time. This isn't our first issue with them. In the past, we've tried to launch a new campaign, get an explanation on why our feed quality suddenly dropped and tried to get info about expanding our program to international markets. Each issue took 5 months to 'resolve'. The resolve for most of those issues was that we missed the marketing window and dropped it. One very simple example of this was it took months for them to connect us to their APAC team so we could run ads in China. When we finally got on the call, they gave us information on how to launch ads in Japan. When I pivoted the meeting back to China, they said they don't operate there. Wasted months where we could have scoped out another vendor. **What problems is Criteo Commerce Growth solving and how is that benefiting you?** We're trying to dynamically remarket price drops for airline routes users have previously searched for. The benefit would be to get this pricing in front of them while they're scouring the web. Problem is, we can't get anything to work. ### 6. Review for HoolLogic **Rating:** 4.5/5.0 stars **Reviewed by:** JUAN DAVID G. | Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Criteo Commerce Growth?** It is an excellent tool to increase the visibility of our company's products in online stores and applications, helping us to sell more. **What do you dislike about Criteo Commerce Growth?** It is excellent for promoting and increasing visibility, however, there are some features that could be improved to make it a much more complete platform and a better experience. **Recommendations to others considering Criteo Commerce Growth:** It is an excellent platform for advertising products and services in online stores and applications, which helps improve visibility on different sites and this increases sales, gains a greater number of leads, and is an excellent option. It is versatile and has fair prices for what it offers. **What problems is Criteo Commerce Growth solving and how is that benefiting you?** The problems that HookLogic has mainly helped with are increasing the visibility of our products and services online, especially in online stores. ### 7. Low Performance **Rating:** 3.0/5.0 stars **Reviewed by:** İrem . | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2021 **What do you like best about Criteo Commerce Growth?** it's very easy to set up, you can quickly create a campaign with a feed, a budget, and your goal. It has a very easy and understandable interface, the reports are very clear. **What do you dislike about Criteo Commerce Growth?** Performance is not consistent, one month is very good and profitable, the next month you cannot get the same result. Worst of all, there is no action you can take manually. **What problems is Criteo Commerce Growth solving and how is that benefiting you?** In the travel sector, especially in pandemic conditions; and in the economic conditions in Turkey, it can be very difficult for the user to make a travel decision. We make this easy by using the Criteo retargeting solution. ### 8. One of the best advertising tool to go for **Rating:** 3.5/5.0 stars **Reviewed by:** Shubham S. | Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Criteo Commerce Growth?** HookLogic offers us a way to drive leads and convert them into customers. The way it provides our services to get placed in the marketplace is just awesome and this is why we are able to convert our leads into customers. **What do you dislike about Criteo Commerce Growth?** So far what we are using, we haven't any complaints but it would be a lot better if they fix their software in favour of beginner-friendly. Sometimes we are really confused about how to use some tools in it. **Recommendations to others considering Criteo Commerce Growth:** It is a good software to go far. I'm sure that your search for a good advertising tool will end here. **What problems is Criteo Commerce Growth solving and how is that benefiting you?** It's a really good AI that helps us to target many services like campaign management, Leads targeting. We are usefully targeting our leads through search optimisation. ### 9. You can easily find your website users **Rating:** 4.0/5.0 stars **Reviewed by:** Meltem A. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Criteo Commerce Growth?** Retargeting system is working very well than competitors. It has different display modals. In my company we use price banner modal.I think this banners performans best **What do you dislike about Criteo Commerce Growth?** Panel is not strong about uı, ux. Panel design chance very often so it is not user friendly. It could have more various model of advertising because new compatitors become. **What problems is Criteo Commerce Growth solving and how is that benefiting you?** It helps more conversion ofcourse. When we start use criteo our conversions increased. Constantly reminding your users of your company. If we could not use criteo we could not reach our potential customers. ### 10. Worst support staff I've ever encountered for such a well known company **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2021 **What do you like best about Criteo Commerce Growth?** The metrics and dashboard are easy to get insights. **What do you dislike about Criteo Commerce Growth?** They used to have more helpful support that showed you how to set up the tool and make sure it was working properly. They have changed to email-only support and provide extremely weak feedback into setup and campaigns. For such an enterprise-level company, it's unfathomable they wouldn't invest so little in support. There are tools that cost a fraction of what Criteo does and have phone call support 7 days a week. Olivia Mills especially is one of the worst support agents out there, providing only articles and ambiguous insights into why our campaign wasn't functioning. It was such a bad experience after 3 emails that we've decided to find another tool because I know exactly how back and forth emails go with a support agent who just sends you articles and vague answers. Complete waste of time without getting anywere. **What problems is Criteo Commerce Growth solving and how is that benefiting you?** We were trying to retarget our 600k visitors and managed to show our ads to 150 people instead. There we're no answers provided as to why we couldn't show our ads to 600K users after having the pixel installed for 6 months. ## Criteo Commerce Growth Discussions - [whats the best analytics software](https://www.g2.com/discussions/whats-the-best-analytics-software) - 1 comment, 1 upvote - [View Criteo Commerce Growth pricing details and edition comparison](https://www.g2.com/products/criteo-commerce-growth/reviews/criteo-commerce-growth-review-911027?section=pricing&secure%5Bexpires_at%5D=2026-05-16+12%3A46%3A45+-0500&secure%5Bsession_id%5D=8cd192d9-2653-4345-ab76-13f66b1d0bbf&secure%5Btoken%5D=34fb15aeb2597a6c23cb7046c06f9ffd77c6a872473199eeda5a0a2a222b9535&format=llm_user) ## Criteo Commerce Growth Features **Channel Functionality** - Display Functionality **Retargeting** - A/B Testing - Audience Segmentation - Behavioral Targeting - Reporting & Analytics - Geo Targeting - Cross-channel Retargeting - Personalization **Platform Interoperability** - Close Ecosystem API **Platform Interoperability** - Close Ecosystem API **Platform Interoperability** - Close Ecosystem API **Platform Interoperability** - Close Ecosystem API **Demand Side Platforms** - Cross Channel Capabilities **Platform - Connected TV (CTV) Advertising Platforms** - Personalized Segmentation - Ad Serving - Streaming Capabilites - Performance Analytics **Agentic AI - Demand Side Platform (DSP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Cross-Channel Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Native Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Video Functionality** - Video Functionality **Campaign Management - Connected TV (CTV) Advertising Platforms** - Creative Assets - Campaign Dashboard **Agentic AI - Display Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Video Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Retargeting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Functionality** - Social Functionality **Agentic AI - Connected TV (CTV) Advertising Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Mobile Functionality** - Mobile Functionality **Agentic AI - Mobile Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Mobile** - Mobile Tracking - In-App Ads - Mobile Rich Media Capabilities **Demand Side Platforms** - Machine Learning Optimization - Estimate and Projections - Cross-Device Capabilities **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top Criteo Commerce Growth Alternatives - [AdRoll](https://www.g2.com/products/adroll/reviews) - 4.1/5.0 (754 reviews) - [StackAdapt](https://www.g2.com/products/stackadapt/reviews) - 4.7/5.0 (861 reviews) - [The Trade Desk](https://www.g2.com/products/the-trade-desk/reviews) - 4.4/5.0 (162 reviews)