Crisp Pricing Overview

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Free Trial

Free

For personal websites and anyone who wants a basic website chat widget to communicate with visitors.

Mini

$45.00

Per Month

For early-stage startups who want to improve their customer relationships.

Essentials

$95.00

Per Month

For small companies requiring a full-featured customer support platform. You get all our flagship features.

Plus

Starting at $295.00

Per Month

For medium-sized businesses looking for an AI-powered omnichannel customer support software, plus all our features.

At Crisp, we believe pricing should be fair and transparent. It should never be a surprise. That's why we've created 3 plans that are simple, with no hidden fees.

Crisp has 4 pricing editions, from $0 to $295. A free trial of Crisp is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Crisp is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Crisp must be conducted with the seller.

Wondering why Crisp is better than the other ? Try our Free plan ;)

Pricing information was last updated on March 11, 2025

Top-Rated Alternatives

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Crisp Alternatives Pricing

The following is a quick overview of editions offered by other Live Chat Software

Fin by Intercom Fin with your current helpdesk	$0.991 Resolution	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
Tidio Free	FreePer Month	For solo entrepreneurs. Free forever. No credit card requried. 50 Handled Conversations Live Chat Help Desk Social media integrations 50 Lyro AI conversations (one-time) 100 Flows visitors reached Show More
Freshdesk Freshdesk Email and Ticketing (Growth)	$19.001 User per month billed annually Per Month	Omnichannel engagement, AI agents, and robust ticketing across web, SMS, messaging and email Automations Help Desk and Ticketing: Ticketing, Shared inbox, Threads and tasks, Customer portal Analytics: OOB analytics and standard reports Self-service: Knowledge base Security, routing, SLA: Role-based access control, SSO, Ticket dispatch

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Crisp alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Crisp Pricing Reviews

(2)

Alexandre C.

Associé

Small-Business (50 or fewer emp.)

3/12/2025

"support and responsiveness without errors"

5/5

What do you like best about Crisp?

The Crisp service is the most balanced solution I have found used as a Helpdesk. It is simple, intuitive, and smooth, allowing for organization and hierarchy similar to other market players BUT, it allows you, thanks to numerous modules available in their catalog (most of which are additional free services), to customize your usage.

Real-time conversations, email management, archiving and statistical tracking, deep learning AI, scenario automation, just at the application level it will meet your expectations.

The staff: hats off, sincerely you are part of the teams I can count on one hand that are as responsive, efficient, and patient with whom I have had the opportunity to work, you provide a great job, whether in our native language or English, you adapt very quickly.

In conclusion, if you are looking for a mid-top range solution in Helpdesk, I recommend it to you. Review collected by and hosted on G2.com.

What do you dislike about Crisp?

the lack of subcategories limited to 2 for the tier + subscription Review collected by and hosted on G2.com.

Blanca R.

Product Manager

Small-Business (50 or fewer emp.)

4/9/2025

"Easy-to-use support and very good customer service"

4.5/5

What do you like best about Crisp?

What we like most about Crisp is that it is a very easy-to-use tool, even for teams that are not centralized. At Bord, we use it exclusively to support our customers, and it has been very easy for the entire team to adapt without technical complications. Additionally, something we really value is their customer service; when we've had questions about integrating Crisp with our system, the support team responds very quickly. Pedro, in particular, helped us with great willingness, resolving all our doubts and guiding us step by step. This level of support is rare to find and makes a big difference. Review collected by and hosted on G2.com.

What do you dislike about Crisp?

We would like the bot to be a bit smarter to handle more complex cases. Even so, the platform has performed very well for what we need, and we are in the process of integrating it more deeply so that it becomes the center of all our communication with clients. Review collected by and hosted on G2.com.