CreateSend Reviews 2025: Details, Pricing, & Features

Carlie C.

Account Manager

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Oct 11, 2021

"Easy to use tool"

What do you like best about CreateSend?

Easy to create templates and make email adjustments Review collected by and hosted on G2.com.

What do you dislike about CreateSend?

The analytics could be improved a bit for better reporting Review collected by and hosted on G2.com.

What problems is CreateSend solving and how is that benefiting you?

Able to schedule client emails and resends easily Review collected by and hosted on G2.com.

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Katelyn W.

Wedding & Portrait Photographer

Graphic Design

Small-Business(50 or fewer emp.)

Validated Reviewer

Review source: G2 invite

Incentivized Review

Sep 01, 2019

"Fantastic Product!"

What do you like best about CreateSend?

It’s highly organized and easy to use. It’s templates are also beautiful and easy to customize and make your own. Review collected by and hosted on G2.com.

What do you dislike about CreateSend?

I wish the response time was better within editing. Review collected by and hosted on G2.com.

Recommendations to others considering CreateSend:

This is a great program that is easy to use and simple to work with. It has beautiful templates as well! Review collected by and hosted on G2.com.

What problems is CreateSend solving and how is that benefiting you?

It’s more sleek and modern and the creating process is much more flexible than Constant Contact. Review collected by and hosted on G2.com.

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Verified User in Internet

Small-Business(50 or fewer emp.)

Validated Reviewer

Verified Current User

Review source: G2 invite

Incentivized Review

Jan 31, 2019

"Great for newsletters, but the customisation is a little awkward at times."

What do you like best about CreateSend?

The analytics you can get on when you have sent a newsletter is fantastic - especially the real-time map that shows approximate locations of recipients based on IP address. It helps us understand which customers, and where, are reading the content we send and allows us to tailor future messages as a result. The editor is also pretty intuitive and makes building emails simple with the drag-and-drop style interface. It is also possible to add your own branding to the tool itself, which is also fairly straight forward. Review collected by and hosted on G2.com.

What do you dislike about CreateSend?

Whilst the editor is easy to use, it can be somewhat limited in terms of the customisation possible. Each block is editable, but in limited ways - what would be awesome is if you could delve into the styling directly so that you can upload your own styles - it may well be possible to do this, but I couldn't figure out how. Review collected by and hosted on G2.com.

Recommendations to others considering CreateSend:

It is well made and offers valuable methods for sending email campaigns to clients. The user interface is simple to use, although the customisation options felt somewhat limited in places, but it should not put you off considering this. Review collected by and hosted on G2.com.

What problems is CreateSend solving and how is that benefiting you?

We needed to communicate updates to our paying customers, and whilst we have other tools available that can do this, we wanted an email tool that allowed us to track and manage the success rates, as well as handle subscribers etc. Being able to monitor, in real-time, when a recipient opens or clicks on content in your email is fantastic. Review collected by and hosted on G2.com.

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