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Crashlytics Reviews & Product Details - Page 2

Crashlytics Overview

What is Crashlytics?

Powerful, yet light weight mobile app crash reporting solution.

Crashlytics Details
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Product Description

Powerful, yet light weight mobile app crash reporting solution.


Seller Details
Seller
Twitter
Year Founded
2006
HQ Location
San Francisco, CA
LinkedIn® Page
www.linkedin.com
1,317 employees on LinkedIn®
Ownership
NYSE: TWTR
Total Revenue (USD mm)
$3,716

Recent Crashlytics Reviews

Moriessa J.
MJ
Moriessa J.Small-Business (50 or fewer emp.)
4.0 out of 5
"Crashlytics"
What I like most about this app is that it gives you in depth information about the crashes that may happen on a daily basis and helps you prioriti...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Best portal to figure out crash logs for mobile apps"
It prpvides all the details related to crash. Not only stack trace but also mobile device, app version, os version etc. This precise information h...
PK
Peter K.Small-Business (50 or fewer emp.)
5.0 out of 5
"Crash reports for mobile"
I like how easy is to have an overview of the crashes. It provides statistics regarding each crash, like number of times it happened, device inform...
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0 people requested security information

Crashlytics Media

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Video Reviews

68 Crashlytics Reviews

4.5 out of 5
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68 Crashlytics Reviews
4.5 out of 5
68 Crashlytics Reviews
4.5 out of 5

Overall Review Sentiment for CrashlyticsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Dave D.
DD
Director & Project Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Crashlytics?

Level of detail. It's phenomenal. Many of our team didn't even realize that there was so much detail available in the SDK.

The SDK is super light. Suspiciously light for the power. Custom keys are incredibly useful and became a huge part of our workflow. Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

Had some difficulty tracing a lot of the Null Pointer Exceptions despite being assured that these were practically gimmies. Get Activity confusion. Review collected by and hosted on G2.com.

Recommendations to others considering Crashlytics:

Crashlytics, Appsee and GTM. We've tried most, and this is what we, and most of our peers, settled on. Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

A client of ours had 50+ apps for different regions with poor ratings (<3) on the Play Store almost universally. Force Close errors were the most common reported and crashes across disparate, fragmented OS versions. We test on 30 physical devices from Gingerbread to Marshmallow and had these sewn up. Unfortunately, the poor reviews kept coming.

Crashlytics allowed us to easily roll out some easy fixes to temporarily appease ~10% of the userbase as we added the SDK. The data we got back was staggering and quite a surprise. If you think 30 devices is enough to push live on with 0 crashes, you need to think again. Crashlytics allowed us to reduce poor legacy code based crashes to less than 10% of devices across the board. Ultimately, it took only two more releases to bring about the required changes to consider the issue resolved. Not a chance we could have done this with any other SDK. Review collected by and hosted on G2.com.

Sorabh S.
SS
Head Of Development
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crashlytics?

Tracking app crashes and getting analytics like Line # File name etc is one of the most important aspect we look into our products, so that maintenance becomes easier. Crashlytics just solved our problem with a par.

Its just so easy to integrate, and adding NSError to catch block (just one line of code can do the magic)

After getting integrated with fabric.io it has added a array of options to check for app health, and a range of analytics.

Most liked feature is its app, that brings all your insights on your mobile Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

5/5 Just superb. There's nothing although in this product that you gonna dislike, but I miss its support for blackberry and windows phone. Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

We are having few b2b products that we are using for enterprise mobility. And enterprise apps do need to have a level of sturdiness and a powerful mechanism to report crashes and analytics. Crashlytics serves them all Review collected by and hosted on G2.com.

Laurent R.
LR
Software Engineer
Events Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crashlytics?

First of all, it's free! It's great to have a product that works, is useful, but that is free and now supported by a huge tech company (Twitter). The features are great; you get notified when you have bugs in your application, it sends you a stack trace, and it escalates to a new level once a certain threshold is reached. The stack trace is also very useful since it is sometimes hard to know where the bug is coming from without it Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

Honestly, there isn't anything I don't like about Crashlytics. Review collected by and hosted on G2.com.

Recommendations to others considering Crashlytics:

Definitely use it not only in production, but also in development when sending beta builds to your users. Although it is still useful to get your testers to send you detailed instructions on how to reproduce bugs, it is great to be alerted automatically with the stack trace. Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

Crashlytics allows us to be alerted in real time (or very near real time) when our app crashes in development or production. this allows us to react much quicker to bugs, without having to have users reach out to us and tell us how to got to the bug Review collected by and hosted on G2.com.

Samuel D.
SD
Android Developer
Computer Software
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Crashlytics?

The integration is super easy and fast to setup. I love how they guided me through all steps.

One of the nicest features is that they show deobfuscated stack traces. This is even more awesome since their Gradle plugin automatically takes care of uploading the mapping file each time you build. Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

On Android, versions are not merged based on versionName. For multi-APK builds, you then have to switch between multiple reports to see the crash that is of interest to you.

One other thing we noticed is that their user/session reports are way lower that what we see in other tools. GA is consistently 30-40% higher and our in-house reports show the same. We decided not to trust these numbers for the time being. Review collected by and hosted on G2.com.

Recommendations to others considering Crashlytics:

Their crash reporting tool is simply amazing, but the number their Answers reports show is way under what our other analytic platforms report. We don't trust their Answers reports.

Since their solution is free, I would recommend using it at least for the crash reporting part. Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

We keep track of crashes and are able to fix them quickly. We also use Crashlytics to monitor the performance of our new versions while doing staged rollout. Review collected by and hosted on G2.com.

Martin O.
MO
Director
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crashlytics?

Integrating Crashlytics in an iOS app is really easy. Also love the fact Fabric provide a mobile app where you can check your dashboards, and be notified when new issues arise, or when existing issues become critical. We've found the integrations they provide with Jira and Slack very useful, and finally the readability and grouping of crash reports is top notch. In addition, documentation is solid and the ability to manually upload missing dSyms has proven to be a lifesaver on a number of occasions.

Oh, and did I mention it's FREE?! Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

The original integration process via the Crashlytics desktop app left somewhat to be desired. However now that they support Cocoapods, this has been vastly simplified. Not much to dislike about Crashlytics, really. Review collected by and hosted on G2.com.

Recommendations to others considering Crashlytics:

Numerous other tools out there provide crash reporting. None tried so far match the quality and ease of integration of Fabric.

Definitely recommend integrating this into your app using Cocoapods.

If your app is Bitcode enabled, Apple regenerate the dSyms when releasing to the App Store, so don't panic when Fabric tells you it has picked up crashes but dSyms are missing! You will need to manually upload your dSyms, which is an easy process. Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

As well as the crash reporting, Crashlytics (Fabric) provides valuable analytics via their Answers platform, which has helped us gain numerous insights into how users use our apps. Review collected by and hosted on G2.com.

Kunal B.
KB
Software Engineer
Internet
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crashlytics?

Integration is very simple. No headache to manage DSYM files. Also very easy to collaborate and share crash reports across all developers. I haven't seen any duplicate crashes. It does a very good job or parsing and aggregating crash reports. Their iOS sdks is a very thin client. Integrates very seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

It doesn't track memory related crashes. The initial version was shipped with PLCrashreporter. Then they built an in-house crash reporter but it isn't any better than PLCrashreporter. It still can't track down when OS kills your app (memory crashes). Crash logs with jettisoned messages. Review collected by and hosted on G2.com.

Recommendations to others considering Crashlytics:

One of the very commons scenario which most of the companies are looking for is sharing their data. They don't like 3rd party vendors. In that case QuincyKit my be your best option. Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

Crash reporting for native apps. Review collected by and hosted on G2.com.

Michael R.
MR
Athletic Therapist
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crashlytics?

Besides the attractive price (free) Crashlytics is extremely easy to integrate into a mobile app so long as you are using the Fabric development platform. It was as simple as installing the crashlytics kit through Fabric. The other nice thing is error and crash reporting can be viewed through the Fabric dashboard eliminating another site to monitor. Also allows for Android deployment (I have no experience on this however). Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

Crashlytics requires that you use the Fabric Development Platform which can be a downside if you aren't already using it. Also being free does raise concerns about future potential price increases, Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

I am using Crashlytics to monitor and record errors and application crashes with our custom electronic medical records and remote charting applications. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Crashlytics?

Powerful crash reporting solution on mobile devices with lots of information on the state of the device when crashes happen for easy debugging. Very easy integration. Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

Web applications is not very useful and does not provide whole lot of information Review collected by and hosted on G2.com.

Recommendations to others considering Crashlytics:

A must use crash reporting system for mobile applications, applicable for individual developers to big organizations. Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

Real time crash report analysis. Through constant monitoring of crashes, we can easy find the most important bug to go after so that we can drastically improve the user satisfaction. Review collected by and hosted on G2.com.

Pasca S.
PS
Lead UX Designer
Internet
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crashlytics?

1. Very easy setup

2. Real time crash reporting

3. Can see how many user affected by the crash

4. Can see the state of user device

5. Can see crash impact report so we can prioritize which one to fix

6. Can be integrated with Appsee Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

User Interface sometimes can be overwhelming Review collected by and hosted on G2.com.

Recommendations to others considering Crashlytics:

Its very lightweight and the integration is straightforward. Crash reporting is realtime and it is free! No body hurts right? Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

We want to minimize application crash. We do staged rollout and we need to get crash feedback as soon as possible. With crashlytics we can prevent major crashes to be rolled out to all of users.

It is easier for developer to understand the problem, since they can playback the scenario with appsee integration. Review collected by and hosted on G2.com.

Darian R.
DR
Senior Designer Developer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Crashlytics?

I like that Crashlytics is easy to implement, and straightforward most part even for the beginning developer. You can get real time crash data from your apps that helps you decipher the issue facing your users without depending on the user. This is a big time saver and it lets you become aware of edge cases that you cannot test for yourself, especially with the number of different devices available nowadays.

I like that I can add people to the app that are not with my company making it easier to work with outside vendors. Review collected by and hosted on G2.com.

What do you dislike about Crashlytics?

Crash reports can sometimes be large and while they are usually helpful, sometimes the best they can tell you is that the cause was unknown.

The interface of the Fabric.io website, which has adopted the Crashlytics service is awful. I hate this website. Review collected by and hosted on G2.com.

Recommendations to others considering Crashlytics:

I have not found any other product worth considering. Review collected by and hosted on G2.com.

What problems is Crashlytics solving and how is that benefiting you?

Real time crash monitoring

App stability tracking

Userbase and device install tracking Review collected by and hosted on G2.com.