--- title: CPQ Software Reviews meta_title: 'CPQ Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how CPQ Software works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 30 scale: '5' date_modified: '2026-11-11' parent_category: name: Quote Management url: https://www.g2.com/categories/quote-management ---

CPQ Software Reviews & Product Details

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Average based on 30 real user reviews.

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CPQ Software Reviews FAQs

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Last updated: Nov 04, 2026

What is CPQ Software, and what problem is it built to solve?

It is a cloud-based business management suite for IT and office-supplies value-added resellers, built to streamline reseller operations and sales and distribution processes. Its tools include sales quoting, e-commerce, CRM, and procurement, with distributor connections for catalog management and real-time pricing.

What company sizes and industries is CPQ Software the best fit for?

CPQ Software has positive reviewer representation across small businesses, mid-market companies, and enterprises, with industry representation strongest in technology-related fields. Other represented industries include business supplies and healthcare.
  • Company sizes: Small businesses, mid-market companies, and enterprises.
  • Industries: Information technology and services, computer software, and business supplies and equipment; healthcare is also represented.

What customer support options does CPQ Software provide, and how do users find the overall support experience?

Support options include chat, email/help desk, and phone, with 24/7 live-rep support. The support experience is mixed, ranging from satisfactory to less positive.

CPQ Software Reviews (30)

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Reviews

CPQ Software Reviews (30)

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4.4
30 reviews

What do users say?

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Sreekanth P.
SP
Sreekanth P.
Senior Technical Architect - Salesforce
Small-Business (50 or fewer emp.)
Originally submitted 6/10/2022
"An end to end CPQ solution"
4/5
What do you like best about CPQ Software?

The quote management and order generation process are seamlessly bound each other. Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

More improvement scope in product management, especially handling pricebooks Review collected by and hosted on G2.com.

Param M.
PM
Param M.
Senior System Engineer
Enterprise (> 1000 emp.)
Originally submitted 7/22/2022
"CPQ help us to configure compatible products with its best pricing"
5/5
What do you like best about CPQ Software?

• Quotes with compatible products

• Accurate pricing and discount

• Approval processes

• Timely and error-free quotes

• Guided selling

• Proposal generation for quotes and contracts

• E-Signature Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

• Licenses required for CPQ

• Product Option Drawer Attributes are not supported in the Salesforce mobile app.

• Long process to implement and set up.

• Data and Quote Template migration

• After heavy customization system takes time to load Review collected by and hosted on G2.com.

TAUSHIF R.
TR
TAUSHIF R.
Software Engineer
Mid-Market (51-1000 emp.)
"I am a CPQ Developer"
4.5/5
What do you like best about CPQ Software?

According to my point of view, it's the best software for configuration and pricing. It has high features and is easy to use. By pricing and in many other ways. Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

It should improve its quality patches releases. In this Document Designer section, it should be more easily handled and in a peaceful way. Else, all the things according to me are good. Review collected by and hosted on G2.com.

Urooj I.
UI
Urooj I.
Project Coordinator
Small-Business (50 or fewer emp.)
"Software Review"
2.5/5
What do you like best about CPQ Software?

Configure, price, quote (CPQ) software automates the quoting process by helping produce efficient, error-free quotes for vendors that have personalized, customizable offerings. Ideally, salespeople can deliver the proper proposal to each customer based on their specific wants and needs. Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

Include percent of total lines when you reduce a covered asset. Include bundle components when you reduce the parent bundle. Create price schedules. Consider the price calculation status when you activate an order. Review collected by and hosted on G2.com.

Balaji N.
BN
Balaji N.
Application Development Analyst
Small-Business (50 or fewer emp.)
"CPQ(Configure-Price-Quote) Software - Incredibly powerful tool"
5/5
What do you like best about CPQ Software?

It is a user-friendly sales tool, which helps in the sales process and managing time efficiently and thus increasing the revenue of the company. Helps to handle complex business logic by providing customization options using CPQ Tools. Improves Accuracy and increases sales. Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

Lots of customization is required, involvement of admin activity is more, sometimes some of the functionality is missing when it is integrated with downstream systems and sometimes it is difficult to customize at times. Review collected by and hosted on G2.com.

Arpit J.
AJ
Arpit J.
Consultant
Enterprise (> 1000 emp.)
"CPQ Tool - The most recommended way to solve business processes"
4/5
What do you like best about CPQ Software?

Ever since we have implemented the CPQ (Configure, Price, Quoting) tool, it has given a tremendous boost to our business and saved us a lot of time and effort. Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

There was not much to dislike about the tool, but the only thing that our organization felt as a need is that if this tool were to enable us to customize on the fly. We felt the lack of customization capabilities in the tool. Review collected by and hosted on G2.com.

AA
Ashish A.
Lead Solution Architect
Mid-Market (51-1000 emp.)
"I have been involved in implementation of Salesforce based CPQ applications since 2013 as SA."
4.5/5
What do you like best about CPQ Software?

CPQ provides an error-free mechanism to configure products, automate the pricing & discounts and helps generate customer facing quotes in short time. This greatly reduces overall turn-around time, which highly increases the sell probability. Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

If implemented incorrectly, CPQ solution can be really frustrating. Also, performance has always been a big concern, especially with Salesforce based CPQ applications. Review collected by and hosted on G2.com.

AJ
Arpit J.
Solution Consultant
Mid-Market (51-1000 emp.)
"Ease of access with CPQ software"
3.5/5
What do you like best about CPQ Software?

Most of the complex business problems like data access and quote complexities have been solved using CPQ tool. It also simplified the life by making it easy to sell multiple items in a single quote. Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

The only dislike about the whole cpq tool is that we sometimes need to do a lot of customization in order to make it work according to the business requirements. Review collected by and hosted on G2.com.

Divya G.
DG
Divya G.
Salesforce CPQ developer
Enterprise (> 1000 emp.)
Originally submitted 7/25/2022
"Its full package to set up a business in presales.easily configurable on a single platform"
4/5
What do you like best about CPQ Software?

Easy configuration..time saving reliable to setup a business.. can be handle via a single platform..no hardware needed..only need to install a package to start a work. Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

Sometimes it needs more efficiency and should be more flexible to run the business Review collected by and hosted on G2.com.

Arpit J.
AJ
Arpit J.
Salesforce Solution Architect
Small-Business (50 or fewer emp.)
"CPQ is a must have tool to improve the Quote to Cash"
4.5/5
What do you like best about CPQ Software?

The best part about the CPQ tools is that they really speed up the quote to cash lifecycle which is directly proportional to the revenue of the company. It makes the business process easy. Review collected by and hosted on G2.com.

What do you dislike about CPQ Software?

The only thing that I do not like about the cpq tools is that there is a need of customization depending on the business process. It is not like one size fits all Review collected by and hosted on G2.com.

Questions about CPQ Software? Ask real users or explore answers from the community

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Kishan K.
KK
Kishan Kumar
•
Last activity over 4 years ago

Is there a mobile version of your software?

GU
Guest User

What is CPQ Software used for?

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Pricing

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CPQ Software Comparisons
CPQ Software Features
Integration API
Scalability
Pricing Administration
Workflow Management
Document Management
Pricing Flexibility
Discounting
Commerical Rules
Quote Document Generation
Ordering
Contracts