Pulse is much more user friendly than many of the other software packages I have used. Review collected by and hosted on G2.com.

The migration process from our old software to Pulse was very challenging to the point that we almost stopped it mid-way and went back to the old software. Review collected by and hosted on G2.com.

Very easy to navigate and the are multiple avenues to access patient records. Review collected by and hosted on G2.com.

The repetitive steps in checking the boxes on an exam for normal systems. Review collected by and hosted on G2.com.

It is nice how Covetrus Pulse links lab results and those results can be viewed stallside. Review collected by and hosted on G2.com.

The appointments page is tough to manuever. The preview bubble over powers the appointments so it's not easy to move appointments forward or back within the day/week. Also, the process from start to finish with billing a patient is not straight forward and we go round in circles. Review collected by and hosted on G2.com.

I love Covetrus Pulse becasue of how easy it is to use and navigate. I have little to no problems in teaching my staff to use it, no matter what age they may be. I have always been able to use the help center with any complications and had an answer to my question in a matter of minutes. I love how many things we are able to intergrate with pulse. Review collected by and hosted on G2.com.

There are not too many things that I dislike about Pulse. It is easy to use and usually has all of the things that I need to succeed in Practice on the daily. I would highly reccomend. Review collected by and hosted on G2.com.

It is very intuitive. It is very user friendly. Review collected by and hosted on G2.com.

The bugs! I also miss the old whiteboard function Review collected by and hosted on G2.com.

I like that Pulse is "live" and the ease of inputting client and patient information and getting a "real time" picture of the information that is put in. There is far less clicking buttons and changing screens then other PIMS software, and medical records and data are easy to read and view in one place. Review collected by and hosted on G2.com.

I do not like the "packages" and the way they are set up. Invoicing and reports are also an area of confinement we have seen at our hospital. I would like to see improvements around reporting and in creating documents that have more freedom besides what is coded into them. Review collected by and hosted on G2.com.

Covetrus is easy to use. Customer support is very helpful. Review collected by and hosted on G2.com.

I think the biggest issue we have with Covetrus that it can be slow at times. Review collected by and hosted on G2.com.

Cloud based and easily accesible. User friendy and easy to learn, tutorial videos and help icon. Chat for help is also useful. Responsive somewhat to update requests. Review collected by and hosted on G2.com.

Very glitchy - searching a patient does not always bring up their name, so have to use extra time to search by client last name instead. The reminder system is full of glitches. The dates don't always all change when you try to update reminders. Some other things are tedious as well like having to do several clicks to update a patient. Review collected by and hosted on G2.com.

I like the user friendly aspects of Covestrus Pulse. It is easy to navigate. Review collected by and hosted on G2.com.

Often times the website glitches and is down for a while, during this time we cannot access our online database or check people out. This is one of our biggest concerns with Pulse. Review collected by and hosted on G2.com.

I appreciate the layout and most of my team particularly like being able to search patients without using full names. The customer support is amazing and they do get back to you immediately when you have a question. I used the live chat almost every day for a while when we first got started. Review collected by and hosted on G2.com.

Our integration coming from Vetter was not the easiest process in the world. Truthfully, we are still working through various issues that came up during the integration and it unfortunately does not seem like anything EVet?Pulse can solve. Reminders were saved incorrectly, patient accounts were duplicated, previous exams were stored under "Treatments" rather than under "exams", names of attached documents were erased in some accounts so that you don't know what a doc is until you open it. I do wish that EVet had been more transparent about their inability to smoothly integrate from Vetter but we have learned to work with it. Review collected by and hosted on G2.com.