--- title: Covetrus Pulse Reviews meta_title: 'Covetrus Pulse Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 406 reviews by the users' company size, role or industry to find out how Covetrus Pulse works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 406 scale: '5' date_modified: '2026-07-07' parent_category: name: Veterinary url: https://www.g2.com/categories/veterinary --- # Covetrus Pulse Reviews **Vendor:** Covetrus® **Category:** [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 406 ## About Covetrus Pulse Covetrus Pulse is a cloud-based veterinary practice management platform built to unify your practice's workflows, enhance productivity, and let your team spend more time on patient care rather than administrative tasks. Pulse brings together everything your practice needs, from scheduling and medical records to inventory, client communication, and embedded payment processing, into one flexible, connected care environment for increasing efficiency and profitability. It also includes advanced automation and AI features throughout the exam’s journey to improve practice productivity. Key Features & Capabilities: • AI-Powered Automation: Covetrus Pulse was one of the first veterinary tools to deploy AI to streamline daily tasks. It automates workflows (appointment and service reminders SOAP notes and treatment summaries for later review), enabling veterinarians to reclaim an average of 6 hours per week per DVM1 for more meaningful, clinical work. • Robust Practice Management Core: Appointment scheduling; electronic medical records (EMR); inventory tracking; client & reminder communication; integrated payment processing; and reporting & analytics to help identify trends and make data-driven decisions. • Cloud Access & Flexibility: Because it’s cloud-based, your team can access records and manage workflows from any device, whether in the clinic or remotely. That removes the burden of on-site servers, improves resilience, and supports hybrid or mobile workflows. • Treatment Board & Visual Workflow: Offers real-time patient status tracking, treatment planning, and resource scheduling in a visually organized layout. Visual alerts help staff quickly see what needs attention, to maintain momentum through each patient’s visit. • Comprehensive Integration Ecosystem: It supports over 250 third-party integrations, including labs, diagnostics, payment systems, insurance, bookkeeping, and inventory management. This means you can use familiar tools or incorporate specialized apps without switching platforms. Benefits: • Streamlined workflows – built-in integrations for seamless practice management, all in one place and accessible anywhere, anytime. • Staff Efficiency – Manage prescriptions, payments, diagnostics, and more within a single system. • Enhance client loyalty – Covetrus Comms integration streamlines client communications with online scheduling, automated reminders, texting, and more. • Built for the future of your practice – Pulse is highly customizable to fit the way your practice operates. Pulse is innovating more than ever with new capabilities like the real-time patient status tracking Treatment Board and Covetrus AI. Make Pulse the backbone of your practice. 1. Covetrus internal usage data, 2025. ## Covetrus Pulse Reviews ### 1. Review from a Vet Tech **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2022 **What do you like best about Covetrus Pulse?** I like that scheduling is very easy. Invoicing is easy. I think the reminder system is probably my favorite part. It being a internet based system makes it easy to communicate with our other clinics, that being said it has its downfalls to being on the internet when they internet is down or slow. That being said. I can access evet on my phone or I can hotspot my computer when internet is being difficult. Being able to upload documents is awesome because things like prior records can be put on the clients account and the best part is being able to upload x-rays. **What do you dislike about Covetrus Pulse?** I think that looking at an account balance can be tricky some times. So for example- the other day I was in quick invoicing and at the bottom of the patient on quick invoicing it said the client owed $400 since June. I was very confused because that is normally not allowed at our clinic. Come to find out, the client owed $40, she had been paying on 2 separate invoices over the span of a few months. Im very glad I clicked on check out, and went back to her account balance history before I called her because it could have turned a not so easy call, into an even harder call. Another issue that I had with this same client is I had already made her an appointment when we realized that she owed us money. If it would have showed in the client alert that pops up when you go to make the appointment that she owed money, I would not have made the appointment in the first place. I made the appointment by searching her name on the appointment schedule, so I didn't even pull up her account to make the appointment. I also hate the new login process. Having to scroll down, select your name, and type in your password is very time consuming when you are in a hurry. Especially if your password has a capital letter, a symbol and numbers. Maybe this is being picky but I feel that it is very inconvenient and many of my coworkers agree. **What problems is Covetrus Pulse solving and how is that benefiting you?** Being able to easily share information with our other clinic locations are a game changer. This doesn't affect me as much, but I know doctors and owners love that they are able to work at home or on go. We used avamark prior to evet. Evet just seems more up to date. It's easier to use for the most part. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! We will provide this information to our product team for review. ### 2. Evet Review **Rating:** 3.0/5.0 stars **Reviewed by:** Beka H. | Veterinarian, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Covetrus Pulse?** Evet is good at linking different cloud/internet based softwares, like Antech and Cubex. I love that it downloads bloodwork automatically. **What do you dislike about Covetrus Pulse?** evet requires so many clicks to get to anything, and it will not automatically create a diagnosis from the SOAP, so you have to enter it separately. **What problems is Covetrus Pulse solving and how is that benefiting you?** No need to fax charts anymore, and can email clients directly from their medical chart. Also I like how it automatically downloads tests, including bloodwork and snap tests **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 3. The best customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie W. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Covetrus Pulse?** The customer service is the best around. They are always so helpful, kind, and always resolve the issues. **What do you dislike about Covetrus Pulse?** The only thing I dislike about Evet is that if you return an item on an invoice, the invoice becomes locked, and you can not change anything on it. **What problems is Covetrus Pulse solving and how is that benefiting you?** The reporting makes it easy to keep up on financials and money coming in. Evet makes inventory a breeze. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! We will provide this information to our product team for review. ### 4. EVet has been a godsend **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Covetrus Pulse?** I love how customizable this program is! **What do you dislike about Covetrus Pulse?** It is very "clicky" - lots of mouse clicks. And recently they changed the login process - this has been tricky, and is often an interruption. **Recommendations to others considering Covetrus Pulse:** Take your time to really customize it, use your logo, your words, etc. to make it work best for you. **What problems is Covetrus Pulse solving and how is that benefiting you?** Being able to color code appointments (wellness vs. sick exam vs. medical progress exams vs. technician appointments) has helped our front desk to better balance the schedule. Being able to customize release paperwork and handouts/emails to our clients to help to educate them on their pets' medical needs has been a game changer. **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 5. Best practice software I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Linda H. | Veterinarian, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Covetrus Pulse?** It is easy to use with very low learning curve. I can login from home, my phone, anywhere. Customer support is very responsive too. **What do you dislike about Covetrus Pulse?** Nothing I dislike. All is good. Nothing bad to report **Recommendations to others considering Covetrus Pulse:** Try it out- much easier than all the other practice sofware I have used. Worked at multiple hospitals so have used most of other software **What problems is Covetrus Pulse solving and how is that benefiting you?** Easy access anywhere. **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 6. very dissatisfied; many confused (and angry) clients unable to understand monthly statements **Rating:** 0.0/5.0 stars **Reviewed by:** Paul C. | Veterinarian, president Southeast Equine Veterinary Associates, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2022 **What do you like best about Covetrus Pulse?** it is cloud-based. I'm able to email clients directly from the field **What do you dislike about Covetrus Pulse?** The statements are very confusing for clients. the search-engine is terrible, workaround for aged account balance is unacceptable, summary page not user friendly **What problems is Covetrus Pulse solving and how is that benefiting you?** not much, the software has cost me more money having my staff put out fires with unhappy clients. I am no more productive. **Official Response from PHILLIP LAUGHTON:** > Thank you for letting us know about your experience with eVetPractice. We will provide this information to our product team for review. ### 7. Ease of use and regular thoughtful updates makes this software a winner! **Rating:** 5.0/5.0 stars **Reviewed by:** Plateau V. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2020 **What do you like best about Covetrus Pulse?** I love the features of Evet - very user friedly and easy to naviagte. This is my favorite software program so far! **What do you dislike about Covetrus Pulse?** Not much. The software is thoughtfully designed so the normal complaints of old PMS don't apply here. **Recommendations to others considering Covetrus Pulse:** Cloud-based software is the only way to go if you have more than one practice and want the ability to work with the software remotely. Being cloud-based very helpful during the "stay-at-home" order and for telemedicine. **What problems is Covetrus Pulse solving and how is that benefiting you?** The most prescient feature is their new telemedicine capability that actually captures the entire interaction and stores it in the medical record, It allows for true video with the client and the ability for the client to easily pay online before the interaction takes place - all critically important features. There are many other "add-ons" that provide telemedicine BUT they do not integration into the medical record easily and this is a major flaw of those solutions. ### 8. eVetPractice is easy to navigate, easy to learn, and very convenient! **Rating:** 5.0/5.0 stars **Reviewed by:** Chyna E. | L, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I like the live chat feature best. It's nice that anytime I don't quite know how to do something, I can talk to someone live who can walk me through step by step. **What do you dislike about Covetrus Pulse?** There isn't much I dislike about eVetPractice. My only complaint would probably be that there are sometimes bugs in the software that prevent me from doing whatever I need to do, however, anytime I've ever asked for help in the live chat, they either resolve the issue or teach me a way around whatever problem I'm having. **Recommendations to others considering Covetrus Pulse:** eVetPractice definitely makes our lives easier at our busy veterinary clinic. 10/10 would recommend! **What problems is Covetrus Pulse solving and how is that benefiting you?** eVetPractice is just so easy to navigate. I can easily run reports to see any info I need. It's so easy to schedule appointments. As someone who trains new employees it's nice to have a system that's laid out simple enough for people to catch onto quickly. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 9. Great Customer Service, always trying to better the product **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer P. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2020 **What do you like best about Covetrus Pulse?** The program is very intuitive, and I feel it is very easy to use. Any time I have a concern, I can chat with support, and they get back to me quickly. I have yet to need to call in, but they also respond quickly to emails. They are constantly trying to improve the program and are always taking recommendations for improvements. They are working with other companies to help integrate products across the board so things work smoothly between different softwares, helping to save time and increase efficiency in the workplace. **What do you dislike about Covetrus Pulse?** It is a very click-heavy software. It would be great if there were easier transitions without having to click through 2 or 3 different areas to reach one place. There could also be better reporting capability. I know they are working on improving this, but it is not at the forefront. Any time I ask for a custom report, I usually get told that they won't run it for me again. They are reports that should be very easy to set up and I would love to run them myself if they were available. **Recommendations to others considering Covetrus Pulse:** For anyone looking to switch to evet, just remember that no software is perfect, and eVetPractice certainly has its downfalls as does every other software out there. However, with eVetPractice, I feel they are moving in the right direction and constantly taking feedback and creating solutions to problems. Make sure when you go live that you schedule light and allow your staff time to learn the ins and outs of the software before scheduling a normal schedule. Make sure your staff follows through with watching the training videos. Make sure you take the time to set up your practice documents. Reach out to the support staff if you need help. They are all great and have been wonderful in helping me with anything I have needed. **What problems is Covetrus Pulse solving and how is that benefiting you?** We are increasing our efficiency within the hospital, and we are using much less paper and will be able to eventually be paperless with this software. It is very customizable for client-facing documents, websites, communications etc. ### 10. Excellent cloud solution for veterinary medical records and CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Mark O. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** It is difficult to pinpoint one thing about eVetpractice as there are many stand out features. Value is certainly high with a very inexpensive pricing structure that is not limited by the number of users or clients. It is also feature rich with seamless integrations for lab, dental charting, and many other third party applications. Natively, it provides employee timeclock, email tracking, and plenty of practice management reporting functionalites. Moving from Avimark to EvetPractice was a breeze and since EvetPractice is cloud-based, we were able to go paperless by providing tablets to employees. **What do you dislike about Covetrus Pulse?** The biggest problem with EvetPractice is shared with all cloud based apps - if you lose your internet connection you are in trouble. We have a couple of 4G enabled tablets to address this risk. Secondly, since it runs in a browser, the user must remember to save edits before leaving the page or risk losing work. Autosave would be a welcome addition **Recommendations to others considering Covetrus Pulse:** Actually speak to one of their tech support folks. They are very good and always helpful. They will truthfully answer any questions you may have. **What problems is Covetrus Pulse solving and how is that benefiting you?** EvetPractice has helped us slim down our traffic flow processes. Our room techs have become the patient liason, ensuring that no one gets forgotten while waiting on procedures. The use of tablets has enhanced our efficiency greatly and improved the overall customer experience. The benefits of being on the cloud have lighten my IT workload as well - no backups, no maintaining VPN for records entry at home, and no server maintenance. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 11. Great software that is easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer Ashcraft M. | Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** It is fairly simple to navigate and use. Tabs are easily defined. Imputing information is simple and it integrates well with other software like PetDesk, Care Credit and credit card processing. Once you master where everything is located you can easily move to the task you need to do. **What do you dislike about Covetrus Pulse?** Lag time is an issue. Sometimes it spins and has a delay. Lots of clicking too. I have been using the software for over two years and still learning new things. So when a new person starts it can be difficult for them at first **Recommendations to others considering Covetrus Pulse:** If you want a software for your practice I recommend eVet. We have used it over two years. It helped us to go paperless and help our practice grow. **What problems is Covetrus Pulse solving and how is that benefiting you?** Whiteboard is a lifeline at my practice. It helps the front and back communicate. Once we realized you can color code to represent different staff it became our source of communication. Scheduling is also easy and defined. Customizable for a big or small practice we love it. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 12. eVet is very user-friendly and easy to learn! **Rating:** 4.5/5.0 stars **Reviewed by:** Katelyn T. | Veterinary Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** My favorite thing about eVet is the ease with which one can learn to navigate the system. I also like the fact that when you pull up a patient, all of the pertinent information (including vaccine history) is present at the top of the page. I love the new update that shows appointments and outlines as either blue or pink (for male vs female, respectively). **What do you dislike about Covetrus Pulse?** A few things we have submitted as a feature request: 1.) Ability to adjust the Accounts Receivable Report to exclude open invoices for medications. 2.) The ability to run a report that would list all people who either have an appointment listed as "No Show" or "Rescheduled" - this would help us keep track and put alerts on accounts. 3.) Client alerts don't show when you open up the patient right away instead of going to client and then patient (in order to have the alert show, you have to put it under both client and patient). 4.) Being able to "ghost" the "No Show" or "Rescheduled" appointments so they don't show on our schedule but still record in the system (if we delete them, it won't list in the system at all). **What problems is Covetrus Pulse solving and how is that benefiting you?** Prescription refills have become easier - we can enter refills in the computer as a specific number or until a specific date. This very much helps eliminate questions as to whether or not a certain prescription can be refilled. We also love the prescription refill button - this auto-fills the prescription with the last instructions and provider! The biggest help is changing one of our settings to have the system prompt which provider we want to invoice under when we open an invoice - this has saved us so much time, not having to run provider reports and change incorrect providers! **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 13. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah W. | Office Manager, Veterinary, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about Covetrus Pulse?** I like that there is always someone to help with things. It is easy to follow. It has been an easy switch from paper to paper light. Being able to access the program from anywhere is amazing. I have been able to pull up the system and help solve issues at home. When we have questions for doctors they are able to look things up. I like that the medical record is easy to read. **What do you dislike about Covetrus Pulse?** Having to wait so long for updates. They take a little longer then I would like. There are some functions that I wish evet had that we could use like the clock in feature. It does allow you to clock in and out but it doesn't let the employee submit their owner vacation or sick time. The reports are hard to read and understand. When you void things you have to rerun the report. It takes things out of the medical record and puts no indication of it ever being there. **Recommendations to others considering Covetrus Pulse:** It is amazing and makes not being at work and needing to help someone easier. If we have questions for doctors they are able to access medical records from where ever they are as long as they have access to wifi. **What problems is Covetrus Pulse solving and how is that benefiting you?** We have solved the biggest problem by switching to evet and getting with the times. ### 14. eVet is Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah R. | Office manager/ Lead Vet Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I love that you have multiple ways to search for clients and pets. You can even look for key words in history or exam forms. **What do you dislike about Covetrus Pulse?** I don't like the way the time clock works. It always reverts back to the top of the list, so you have to make sure every step you are choosing the employee you are adjusting or inputting time for. **Recommendations to others considering Covetrus Pulse:** It is cloud based, make sure you have a hotspot and a wireless label printer in case the power goes out. **What problems is Covetrus Pulse solving and how is that benefiting you?** Not as many paper notes, able to log all communication easily and it time stamps when email or text are sent. **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 15. Evet review **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlin S. | Administrative Assistant / Boarding Assistant / Inventory Management, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Easy to use and learn. Cloud based. Able to access from home. **What do you dislike about Covetrus Pulse?** Needs updated features such as live chat, curbside alerts, etc. A customize feature would be great, to kind of create your own software that will be individual to your clinic. **Recommendations to others considering Covetrus Pulse:** Its good and bad. Just be prepared to use the live chat. **What problems is Covetrus Pulse solving and how is that benefiting you?** I cant think of business problems evet has helped us realize...but I do know inventory will be an ongoing issue. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 16. It just keeps getting better! **Rating:** 5.0/5.0 stars **Reviewed by:** Adam M. | DVM, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2020 **What do you like best about Covetrus Pulse?** Hard to say really, probably the over arching fact that it’s cloud based and I can work from anywhere. I don’t have a lot of money tied up in a server computer I’m worried is going to get hacked or simply go bad. That’s a lot of piece of mind. **What do you dislike about Covetrus Pulse?** There are times you can tell it’s internet-based. The way pages sometimes load or certain limitations with the word processing or document creating tools. But the service is outstanding, especially the chat feature. Their technicians can even remote in and fix things or spot problems. **Recommendations to others considering Covetrus Pulse:** Definitely consider eVet as your practice software. It's not just a great value; it's also quite robust and very user-friendly. **What problems is Covetrus Pulse solving and how is that benefiting you?** This is my first time owning a clinic and making these types of decisions. I’m glad I did my homework and chose eVetPractice, we all really love it. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 17. PM opinion **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2021 **What do you like best about Covetrus Pulse?** The visual schedule and ways to view from a resource perspective or from the full week to see hiring needs. **What do you dislike about Covetrus Pulse?** The clunkiness of the inventory system and the inability to have more generic search terms for things like vaccines or procedures. I.E. Searching distemper and having all vaccine types and inventory items pop up rather than having to search by the very specific Imrab DHLPP 3 in order to get the correct result. It makes our learning curve for new staff very steep. **What problems is Covetrus Pulse solving and how is that benefiting you?** We have been doing our best to navigate health plan setups and are failing. It is great as a linear timeline tracking all correspondence with pet parents when used correctly. It can empower staff that they can see all things said or planned for the patient. Knowledge is power. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 18. Great switch for our practice **Rating:** 4.0/5.0 stars **Reviewed by:** Brianna M. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** The layout is very user-friendly and finds it easy to train new staff how to use it. EVetPractice is constantly doing updates based on ideas from their clients, which is great to have a company listen to what you would like to see changed, plus the updates are frequent! I like that you can tailor this software to meet your clinic's needs; it is not one size fits all. The technical support is excellent. I love the live chat feature, and all the staff are always so helpful! **What do you dislike about Covetrus Pulse?** The report section is lacking significantly and can be challenging to navigate. **What problems is Covetrus Pulse solving and how is that benefiting you?** There are a few minor problems that we have found, and we recommend the changes to the team. The support team is always a great help. This company cares about its clients and trying to improve the software constantly. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 19. Easy to learn **Rating:** 4.0/5.0 stars **Reviewed by:** Jan F. | Practice manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Covetrus Pulse?** EVet is easy to learn and train new people on **What do you dislike about Covetrus Pulse?** My biggest dislike is the controlled substance accounting. There should be a pop up box that you must log that drug amount before moving on in the screen. Also if you put your drug in an estimate and convert it, it is a mess to figure out when you run a report. **Recommendations to others considering Covetrus Pulse:** Customer support is always available and very helpful **What problems is Covetrus Pulse solving and how is that benefiting you?** emailing clients their records is really easy **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 20. Very Helpful and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Covetrus Pulse?** Customer Service is fantastic and always gives fast responses. **What do you dislike about Covetrus Pulse?** Unfortunately, there can be one too many prompts, but once a customer representative contacts you, they handle your request abruptly. **What problems is Covetrus Pulse solving and how is that benefiting you?** Evetpractice gives me a few different ways to look up clients and patients if I cannot find them. I have realized they organize inventory and pricing very well too and I love the chat feature in case I'm jammed during office hours I cant just message them VIA chat. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 21. Evet software is super easy to use to manage our patients records. **Rating:** 5.0/5.0 stars **Reviewed by:** Tristan Lee B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Covetrus Pulse?** Keeps records and appointments organized, very neat and clean appearance that makes it easy to use and navigate. I love that Evet is always making changes and updating their software to improve the users experience. Customer services is great, the chat feature is my favorite, if I ever have a question someone is always available right away to help me out. **What do you dislike about Covetrus Pulse?** I honestly can't think of anything I don't like about Evet. **What problems is Covetrus Pulse solving and how is that benefiting you?** Evet saves time by allowing all staff members to access pertinent information whenever and wherever they are. **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 22. So many unimportant updates **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Covetrus Pulse?** Accessibility, easy to learn . **What do you dislike about Covetrus Pulse?** too many clicks, non-customizable reports, too many unimportant updates, the left side menu bar **What problems is Covetrus Pulse solving and how is that benefiting you?** distance working/managing **Official Response from Rachelanne Yuza-Hansen:** > Thanks for the feedback and insight into the need for more customizable reports. We will share your comments with the team, thanks again. ### 23. My experience has been both good and not so good. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Covetrus Pulse?** What I like best about e-vet is the ease in which I can send and receive information to/from clients and other veterinarians. I also like the ease in which to create procedures, packages and inventory. **What do you dislike about Covetrus Pulse?** What I dislike is monitoring inventory purchases. I do not use purchase orders and there is no way of keeping track of previous orders. Because this is a cloud based system, there are too many keystrokes for printing, ie: invoices, reports. **What problems is Covetrus Pulse solving and how is that benefiting you?** The business problems that we previously encountered have been training new staff members on a computer system. E-vet's program is easier to use than our last system. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 24. eVetPractice is a cloud-based PMS and support is great **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Support is fantastic. Cloud based so we can access from anywhere **What do you dislike about Covetrus Pulse?** Reporting capabilities are poor. Unable to get critical data from our PMS. Can export to Excel but some reports require two separate reports and combining the two in excel extremely time consuming and cumbersome. Not at all user friendly. **Recommendations to others considering Covetrus Pulse:** eVetPractice is powerful and easy to train for new staff members. Because it is cloud-based, we can still access with WiFi access or on our smartphones. **What problems is Covetrus Pulse solving and how is that benefiting you?** Communication among team members although refresh time is poor. Anyone can see client communications easily. The whiteboard allows us to assign team members to certain communications. Love the callback section. This organizes and allows for timely check-ins with clients. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 25. EVet Practice review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** The connectivity and versatile ability, with EVet, to log in and use a computer, tablet or phone. I love that we can all see what was done, so it streamlines communication and synergy. **What do you dislike about Covetrus Pulse?** The transition was a bit bumpy but within a reasonable amount for going paperless for the first time. **What problems is Covetrus Pulse solving and how is that benefiting you?** Being able to copy and paste from outside emails, the quick turnaround for uploading outside medical records is fantastic! **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 26. Good System With Ongoing Improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Allison S. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Fully integrated EMR with inventory. We had an old school paper charts system, so transitioning to computer records has overhauled our practice and brought us into the 21st century. **What do you dislike about Covetrus Pulse?** The system still has specific quirks (like any system) that will disrupt workflow throughout the day. These are typically minor, and we're still way faster than when we had paper charts. **Recommendations to others considering Covetrus Pulse:** I'm very encouraged by the eVetPractice product roadmap. I am pleased with the current product, but the changes in the works over the next few years will really take it next level. **What problems is Covetrus Pulse solving and how is that benefiting you?** We see more accountability, better record-keeping, charges captured with more accuracy, tracking inventory in a meaningful way, better communication with clients, and stress-reduction for my staff. ### 27. I love working with Evet. **Rating:** 5.0/5.0 stars **Reviewed by:** Beth B. | L, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I think this program is the easiest computer software program I have ever used. All the features make perfect sense. I had never been in the vet field before, but because of it's ease, not only can I complete any task given, I can correct any item that someone else had done incorrect. I highly recommend this program to anyone who would need it. **What do you dislike about Covetrus Pulse?** Sometimes there will be a glitch in the system that does it one way and then when you try to do it again it won't complete the task in the same way. But this is a rare event. **What problems is Covetrus Pulse solving and how is that benefiting you?** Just the ease of correcting anything that someone has done incorrect (a new employee). **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 28. very easy system to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy P. | Certified Veterinary Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Covetrus Pulse?** very easy to navigate through the system. **What do you dislike about Covetrus Pulse?** Hate the new login process - it takes way too much time versus entering the old pin. Also hate how the wellness plans are arranged- hard to find items as they are not alphabetically listed **What problems is Covetrus Pulse solving and how is that benefiting you?** easy to enter patient history, easy to find patient visit report cards and previous diagnosis. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. We will provide this information to our product team for review. ### 29. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Ashraf B. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Covetrus Pulse?** Good customer service , fast responding to any requests **What do you dislike about Covetrus Pulse?** Need some improvement in update the information **What problems is Covetrus Pulse solving and how is that benefiting you?** Easy to use **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 30. Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Covetrus Pulse?** It is so simple to use. Everything is at your fingertips and if you think of something when you are at home you can just sign in and do what needs to be done. The added color around the patient's medical record is nice so you don't mistakenly call the patient the wrong gender while talking to the client. **What do you dislike about Covetrus Pulse?** There needs to be a go-to top button and we should be able to create calendar icons for the customer status. Like Parking Spot #s, not just Exam Room #s. I don't like that instead of just printing something it has to be downloaded in order to print. Seems simple enough to just print an invoice after checking the client out. **What problems is Covetrus Pulse solving and how is that benefiting you?** Whenever I have a question or an issue I just use the live chat and they usually help me fix it quickly. Customer support is very knowledgeable and they are very patient! If we are busy and are using the live chat I may not get right back to them and they never just end the chat, they continue when I have a moment. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 31. Very customizable, great potential, always improving. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I love that eVet is always looking for ways to improve and is open to change requests, and that they're easily available to chat with should any issues or questions arise. I like how much you can customize within eVet, from the calendar to making your own documents within the program. I like being able to access it easily from home, etc. **What do you dislike about Covetrus Pulse?** I dislike how much clicking is required from one thing to another. I think a lot of steps could be simplified and I'd like for it to be more tablet/phone friendly. **Recommendations to others considering Covetrus Pulse:** Pretty user friendly, but not as straight forward as Avimark. **What problems is Covetrus Pulse solving and how is that benefiting you?** We are a fairly new practice and have been using eVet from day one, so we didn't have any prior problems that needed addressing. I have, however, used 3 other softwares in that past and eVet is much more customizable, but I would like to see some of the design be more like Avimark. ### 32. Easy to use,good price **Rating:** 5.0/5.0 stars **Reviewed by:** Sonya J. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Covetrus Pulse?** It's modern and it has everything that you need it's easy to navigate **What do you dislike about Covetrus Pulse?** That we have to download everything to see it or print it like documents and to print receipts..it slows our computer down and takes forever to open **What problems is Covetrus Pulse solving and how is that benefiting you?** Ease of care,I like the colors for male or female **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 33. Room for improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2020 **What do you like best about Covetrus Pulse?** The best part of eVet is that it is cloud based. **What do you dislike about Covetrus Pulse?** Dislike the method for book keeping. Would also like to see more frequent updates that really pertain to what clinics are asking for. **Recommendations to others considering Covetrus Pulse:** Take advantage all of the offered webinars. Some can be dull, but overall they are needed to learn how to best utilize all that eVet has to offer. **What problems is Covetrus Pulse solving and how is that benefiting you?** Happy with the benefits of having a cloud based system. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 34. Simple to learn **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about Covetrus Pulse?** Let me start with a back story... We opened in the summer of 2018. Before opening, we spent many hours learning how to use and navigate another software program, ezyVet. We used that software program for a few months and realized how difficult and non-user-friendly it was. We were so unhappy with ezyVet we decided to switch to eVet. What a great decision that was! We were open and operating and had no time for training. Our entire staff jumped right into eVet with ease. It is so easy to use and navigate. What a breath of fresh air! **What do you dislike about Covetrus Pulse?** There is nothing that we dislike about using eVet! **What problems is Covetrus Pulse solving and how is that benefiting you?** The color-coding of appointment types and status helps us see at a glance what each pet is coming in for and where they are in the appointment process. **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 35. Very helpful and fast client support **Rating:** 5.0/5.0 stars **Reviewed by:** Scarlette G. | Veterinary Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Covetrus Pulse?** I use evet everyday at my veterinary hospital. 99.9% of the times I have run into an issue, evet has responded quickly and was able to assist me in getting to the bottom of my problem. **What do you dislike about Covetrus Pulse?** There is one issue regarding confirmation icons disappearing that we have not yet been able to resolve. **What problems is Covetrus Pulse solving and how is that benefiting you?** Schedule organization and internal communication. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 36. eVet user **Rating:** 3.5/5.0 stars **Reviewed by:** Michelle C. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Covetrus Pulse?** They was medical results are easily accessed into the system **What do you dislike about Covetrus Pulse?** The accounting side, not user friendly on billing or statements **What problems is Covetrus Pulse solving and how is that benefiting you?** Easy access medical records **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! We will provide this information to our product team for review. ### 37. eVet the good and bad **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Covetrus Pulse?** eVet is a relatively new veterinary practice program that has a lot of positive features. It's an easy-to-use program that excels in appointment scheduling, electronic medical record-keeping and offers a centralized location for leaving messages amongst staff members. **What do you dislike about Covetrus Pulse?** Because the program is newer, it is slowly growing and evolving. Currently, invoicing could be simplified. To me, it's confusing to have a locked invoice. Estimates/treatment plans could also be simplified. It would be easier to have the line items all together versus separated under the different headings. A cut and paste option for appointments would be beneficial as well. **What problems is Covetrus Pulse solving and how is that benefiting you?** eVet has allowed us to transition from paper charts to practically paperless. It enables us to save time (no chart prepping) and to leave more detailed messages and appointment notes (because we don't have to write everything out). **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 38. Very easy to use. Love the innovation. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Covetrus Pulse?** Easiness of patient record keeping there **What do you dislike about Covetrus Pulse?** Takes a lot of clicking to get somewhere **Recommendations to others considering Covetrus Pulse:** Know what you need and see if this program suits those needs. Have a good internet service. **What problems is Covetrus Pulse solving and how is that benefiting you?** Productions monitoring, accuracy of records. Things have become much more efficient. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 39. Most of the options are great, but some need to be addressed still **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** The appointment Screen is the easiest to use and the EMR for the patients on the MR View by Date is by far easier to read. **What do you dislike about Covetrus Pulse?** I don't particularly appreciate how the software saves and then does not save, depending on the platform used. **Recommendations to others considering Covetrus Pulse:** Please make sure you go through the training because it is beneficial, use the people that help transition over to the new system, and do not do it by yourself. The system is excellent, things do need some improvement, but is their practice management software does not. Our biggest issue is sometimes the updates mess with our reminders slightly. We require things differently than most offices in the area so that is sometimes an issue. **What problems is Covetrus Pulse solving and how is that benefiting you?** The software does help with watching inventory, watching doctor production, and clinic production as a whole. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 40. Easy to navigate! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Covetrus Pulse?** Fact that you can taylor it to best fit the needs of your practice, cloud based so you can reach it from anywhere. Organized well, and very easy to navigate. **What do you dislike about Covetrus Pulse?** Sometimes system will become very slow (server issues), several bugs in system that have not yet been corrected, there being no alert on wellness plan payments (esp if arrangment was not set up when WP activated), no screen available where you can see summary of all pets in a family and if they are enrolled on WP or not. **What problems is Covetrus Pulse solving and how is that benefiting you?** One example of a problem is where if a card is inactived on a wellness plan, that the only way you can catch it is by generating payment plan report to identify. I am not sure what evet is doing to address this issue? **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ### 41. Easy to use and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Stacie H. | Manager of Data Programs, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2021 **What do you like best about Covetrus Pulse?** The ability to easily navigate from one work area to the next; that it's cloud-based, and I can access it anywhere, even from my mobile phone. Easy to set up and organize the invoice items to the industry standard AAHA/VMG Chart of Accounts. Reporting is very robust. Customer Support is fantastic! **What do you dislike about Covetrus Pulse?** So far, I haven't found any downside to using eVetPractice software. **What problems is Covetrus Pulse solving and how is that benefiting you?** Easy program for busy staff to utilize in a Paperlite/Paperless way; easily connects with 3rd party 'add on' products/services streamlining scheduling and client communications. **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 42. Could use some upgrades. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Covetrus Pulse?** I like being able to see all of the deposits on the end of shift report, the ease of the calendar, the quick invoicing, and that it is cloud based. **What do you dislike about Covetrus Pulse?** The accounting side of it is a mess. I would like to see this more organized and to be able to remove or change payments instead of void them. It's hard to find invoices from the past without searching different screens. **What problems is Covetrus Pulse solving and how is that benefiting you?** None, but I do love the in chat feature. That has been super helpful. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 43. Evet is for your practice **Rating:** 4.5/5.0 stars **Reviewed by:** Joal L. | F, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I love that evet can run in 2 windows at one time. It means that I can do twice as much work. It has good features on it. I love that I can put a note on as a pop up and a client never sees it. **What do you dislike about Covetrus Pulse?** I wish I could convert patient names into word or excel. That is a real downfall. **What problems is Covetrus Pulse solving and how is that benefiting you?** Dyno 450 isn't supported by Google and that has presented a challenge. I have to keep adding the machine back into the system. The tech support is excellent!!! ### 44. Deana, vet tech/practice manager **Rating:** 5.0/5.0 stars **Reviewed by:** Deana C. | Veterinary technician/practice manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Covetrus Pulse?** Very user friendly. Easy to navigate with little training. **What do you dislike about Covetrus Pulse?** Occasionally slow since company has expanded. We have been with evet from the very beginning **Recommendations to others considering Covetrus Pulse:** Just start working with it and you will catch on quickly **What problems is Covetrus Pulse solving and how is that benefiting you?** Easy switch to paperless! **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 45. User friendly, good platform **Rating:** 4.0/5.0 stars **Reviewed by:** Abigail R. | Inventory manager and Vet tech, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** I like that it's on the internet, making it easy to work from home or in other locations as needed. **What do you dislike about Covetrus Pulse?** Sometimes evet runs slowly which is very frustrating. Of course there are glitches with every service so it is expected to run into some here as well. **Recommendations to others considering Covetrus Pulse:** I would go for it! We switched from Dvmax to evet and it has been great. **What problems is Covetrus Pulse solving and how is that benefiting you?** It is convenient to be able to print the lab requisition forms straight from evet. I like the quick invoicing page as well. ### 46. Great to work with. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Wonderful customer service, they are always there to assist in a prompt and helpful manner. **What do you dislike about Covetrus Pulse?** As a fairly new platform , there are some kinks to be worked out. I think this would be the same for any like service and to be expected. **Recommendations to others considering Covetrus Pulse:** Reach out to support with any questions or concerns, they are top notch. **What problems is Covetrus Pulse solving and how is that benefiting you?** I like that eVetPractice allows for a paperless practice and thus great organization. **Official Response from PHILLIP LAUGHTON:** > So happy you’re having a great experience with eVetPractice. Thanks for leaving a review! ### 47. eVetpractice works well for our practice's needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Covetrus Pulse?** Cloud based. Love being able to access from home or from phones in case of internet/power issues. Like being able to switch between our two locations easily. **What do you dislike about Covetrus Pulse?** Lots of sporadic cosmetic updates instead of user-suggested updates that would help our workflow **What problems is Covetrus Pulse solving and how is that benefiting you?** Ability to access from offsite is hugely important. Whether someone needs to work from home, or contact clients because of an unexpected clinic closure, etc. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 48. easy to use software **Rating:** 5.0/5.0 stars **Reviewed by:** Allison L. | LVT, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Covetrus Pulse?** How everything is laid out into groups to look up quickly **What do you dislike about Covetrus Pulse?** No back button from estimates and other parts of the site. **What problems is Covetrus Pulse solving and how is that benefiting you?** N/A **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your review with the veterinary community! ### 49. Get's the job done but falls short in many areas **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Covetrus Pulse?** That I can access the program from home. **What do you dislike about Covetrus Pulse?** The biggest complaint that I have is that it does not track overtime! Calculating time through eVet is very time-consuming because it is not customizable and you have to calculate all of the overtime hours yourself. Not to mention, fixing employees' timecards takes several clicks and different screens. The check-in sheets do not note the doctor who is seeing the patient, just the patient's regular doctor. You are not able to print script-out prescriptions. You are not able to copy and paste an appointment to move it to another day without doing it blind (you can change the date on the appt but you cannot go to the date to make sure that appt time is available. When you cancel an appt it stays on the schedule and does not track canceled or missed appointments. Mass update to adjust prices does not update in the view price history and you cannot see when you last updated prices. You have to manually update prices one by one in order for it to show in the view price history. Once you mark a patient deceased, they will not appear in a search. So many clicks and pages. Some days it is super slow and there is nothing you can do about it. Worldpay has issues often and is not available. Rx label print is tiny. **Recommendations to others considering Covetrus Pulse:** It's a fine product to start out with when initially switching to cloud-based software for a reasonable cost. You will learn what you want and can do without. **What problems is Covetrus Pulse solving and how is that benefiting you?** We are able to access it offsite. We like that everything is in one place. The schedule is easy to read. Working with Rapport makes confirmations easy. **Official Response from PHILLIP LAUGHTON:** > Thanks for sharing your feedback with us. We will provide this information to our product team for review. ### 50. The best vet software! **Rating:** 5.0/5.0 stars **Reviewed by:** Briana G. | R, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Covetrus Pulse?** Everything is streamlined and easy to use. **What do you dislike about Covetrus Pulse?** When you send medical records through email, if the attachment is too large it should give you the option to print a PDF instead of having to start all over. **Recommendations to others considering Covetrus Pulse:** Definitely more user friendly than other vet softwares I've used in the past! **What problems is Covetrus Pulse solving and how is that benefiting you?** There are multiple ways to do the same thing so everyone can do things how they feel best. **Official Response from PHILLIP LAUGHTON:** > Thanks for being a great customer and for sharing your feedback with us. ## Covetrus Pulse Discussions - [May you please make it easier to view previous exams while doing one.](https://www.g2.com/discussions/may-you-please-make-it-easier-to-view-previous-exams-while-doing-one) - 1 comment, 1 upvote - [What is Covetrus Pulse used for?](https://www.g2.com/discussions/what-is-covetrus-pulse-used-for) - 1 comment - [How do most eVet users rate this software overall (e.g. like, dislike, other)?](https://www.g2.com/discussions/27140-how-do-most-evet-users-rate-this-software-overall-e-g-like-dislike-other) - 1 comment - [View Covetrus Pulse pricing details and edition comparison](https://www.g2.com/products/covetrus-pulse/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+01%3A46%3A58+-0500&secure%5Bsession_id%5D=8c8001ca-4932-4717-aa8b-b1b08da119b8&secure%5Btoken%5D=aedeea3865db837890cdd4f396f341817da8fbc08ead470548b4bafb0442c469&format=llm_user) ## Covetrus Pulse Integrations - [Covetrus VetSuite](https://www.g2.com/products/covetrus-vetsuite/reviews) - [Covetrus vRxPro®](https://www.g2.com/products/covetrus-vrxpro/reviews) - [IDEXX SmartFlow](https://www.g2.com/products/idexx-smartflow/reviews) - [IDEXX Web PACS](https://www.g2.com/products/idexx-web-pacs/reviews) - [LabREXX](https://www.g2.com/products/labrexx/reviews) - [Otto](https://www.g2.com/products/otto-vet/reviews) - [PetDesk](https://www.g2.com/products/petdesk/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapport](https://www.g2.com/products/covetrus-rapport/reviews) - [Trupanion](https://www.g2.com/products/trupanion/reviews) - [VetConnect Plus](https://www.g2.com/products/vetconnect-plus/reviews) - [Vetcove](https://www.g2.com/products/vetcove/reviews) - [Worldpay](https://www.g2.com/products/worldpay/reviews) ## Covetrus Pulse Features **Agentic AI - Veterinary Practice Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Covetrus Pulse Alternatives - [Cornerstone Practice Management](https://www.g2.com/products/cornerstone-practice-management/reviews) - 3.8/5.0 (62 reviews) - [ezyVet](https://www.g2.com/products/ezyvet/reviews) - 3.9/5.0 (26 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)