Coverflex Reviews & Product Details

I like the ease of use via the browser or app. I don't use them much due to most of the benefits and bonuses being outside of my primary city, but they are there when I need health related services - so my frequency of use isn't much with Coverflex. The ease of integration was pretty straight foward too and so was the ease of implementation of my documents and onboarding. Review collected by and hosted on G2.com.

The number of features is nice, but I barely use them as they're outside of my city, such as minor benefits, discounts, and other bits & bobs. The customer support was also lacking in being fully "supportive", but was able to get things moving. Review collected by and hosted on G2.com.

User friendly, very easy to use. Allows us to manage most of our benefits. Service team is overall supportive.

definetely recommend coverflex in comparison with other platforms we demo with, and we have been with coverflex for a more than a year now and we're happy. Review collected by and hosted on G2.com.

Could have customization fields on benefit categories where each company adds relevant info according to internal policies. For e.g. we have a rule of amount of smartphones you can buy per year (on technology category). People will need to open our internal policy to make sure they are compliant.

also, there were some serious bugs in the past that could harm RGPD policies but were quickly fixed. Review collected by and hosted on G2.com.

It reduces the menial workload of the HR personnel while it also helps the employees to choose and cherry-pick benefits that are relevant to them and their families. It allows employees to change the benefits as and when required and the same can be tracked from the organisation side also. Review collected by and hosted on G2.com.

The benefits can be customised and altered according to the level of the employees but the benefit level or fine grain access is missing from the software. Suppose a benefit is only allowed one in quantity to a particular level of employees, the increment button should be disabled after adding 1. Review collected by and hosted on G2.com.

Best proposal on the market

Versatility and ease of use. Easy to understand how it works.

The support team is really supportive. Quick to respond and help with any questions. Review collected by and hosted on G2.com.

Only the fact that the IBAN account to which we need to transfer the money from the wallets is not an account in a bank of the country where I am requesting Coverflex services. Review collected by and hosted on G2.com.

Coverflex is really user friendly, and there almost no need to contact support to use because everytime you want to know more about a certain benefit they have it all explained on the page. they also have a ton of tutorials if needed.

And the customer support center replies really quick.

Adding here that evrytime that you need a presentation of their service they'll help you that, for our case they studied our company (average value received, average value spend, Review collected by and hosted on G2.com.

It should be possible to have financial counselling about investiment and retirement, or about ways to "stretch" better our virtual money. Besides that there's not a single thing to point out. Review collected by and hosted on G2.com.

Coverflex works best for our organization, where the diversity is relatively high concerning age, gender, and socioeconomic background. Compared to legacy solutions like ADP, Coverflex is highly customizable and easy to use for the workforce. Review collected by and hosted on G2.com.

Coverflex may be a little complicated for small organizations to adapt to and get used to. At their current price point, some advanced features may be costly for such organizations and can be avoided. Review collected by and hosted on G2.com.

The app is excellent. I love using Coverflex. Review collected by and hosted on G2.com.

The only thing I miss is to be able to set my card pin code. Review collected by and hosted on G2.com.

I like that I can easily choose what benefits to use each month and I can quickly see my balance. Review collected by and hosted on G2.com.

Sometimes the benefits are confusing (that may be due to my local laws) and it doesn't work well for small amounts on the benefits plan. Review collected by and hosted on G2.com.

It is great to have access to so many benefits while increasing my net salary! The platform and app are very easy to use and it is great that I am able to use it with Apple Pay Review collected by and hosted on G2.com.

Users are not allowed to change the Coverflex card pin. We get a message with it if we forget, but it would be better if this could be changed for a PIN number chosen by the user Review collected by and hosted on G2.com.

Having all meal, non-taxable benefits, budgets and employee perks in one app with great UX/UI. Review collected by and hosted on G2.com.

The app and the card still don't work in all European countries. Review collected by and hosted on G2.com.