Ellie D.
ED
Ellie D.
Group Digital Personalisation Manager
Enterprise (> 1000 emp.)
"A great universal tool to have"
5/5
What do you like best about Coveo?

The people! The wide variety of offerings of the tools such from personalisation to a/b testing. The can-do attitude when we come with ideas/briefs. The on-going development. The regular business reviews. The thought out opportunities for us specifically. The ease of the platform. The support team and the supporting documentation. Review collected by and hosted on G2.com.

What do you dislike about Coveo?

Project timelines could be improved to help us manage expectations within the business Review collected by and hosted on G2.com.

Gareth R.
GR
Gareth R.
Chief Digital Officer (CDO)
Enterprise (> 1000 emp.)
"A great tool to measure incremental conversion activities and software impact"
4.5/5
What do you like best about Coveo?

Qubit allows us to truly do randomised AB tests to show true incrementality. In addition their out of the box optimisation tools such as Social Proof can be shown to deliver ROI on an ongoing basis. Review collected by and hosted on G2.com.

What do you dislike about Coveo?

Nothing that I dislike about the relationship or tool, they are professional and the tool is good. Review collected by and hosted on G2.com.

ER
Edson R.
Small-Business (50 or fewer emp.)
"A smarter business search and interpretation."
4.5/5
What do you like best about Coveo?

I like and use Coveo, because it provides highly categorized functions in intelligent areas, since it provides necessary and relevant information, for objective argumentation, when it comes to interactions with superiors within an organization if it is an employee, or in external environments to the company, being very useful to guarantee a more effective percentage when giving an opinion on a particular topic, being one of my favorite aspects, in relation to this intuitive software with advanced indexing features. data, for these operations, for a well structured purpose. Review collected by and hosted on G2.com.

What do you dislike about Coveo?

The new updates in the user interface are totally cumbersome and timely, since it presents a bad design when making changes based on the commercial requirements that are required for the complex stabilization of an ongoing negotiation, which is a Problem that needs an update, to solve these problems, which can slow down the entire work process, mentioning that the analytics in lower versions is very poor in offering outstanding news. Review collected by and hosted on G2.com.

Sara-Lou R.
SR
Sara-Lou R.
Online Manager UK & Ireland, MAC Cosmetics
Small-Business (50 or fewer emp.)
"Let’s you personalise your personalisation"
4.5/5
What do you like best about Coveo?

Clear communication from the team, opportunity to develop ideas further and great discussions on what optimisations can be made further Review collected by and hosted on G2.com.

What do you dislike about Coveo?

At times, the length of time for SOW creation and roll out of proposed plans. It still the best I’ve experienced though. Review collected by and hosted on G2.com.

Miguel M.
MM
Miguel M.
CRO & Analytics manager
Enterprise (> 1000 emp.)
"Qubit offers a great UI to code experiences, and a powerfull API with tons of resources"
4.5/5
What do you like best about Coveo?

Coding platform user interface, API resources Review collected by and hosted on G2.com.

What do you dislike about Coveo?

Results analys is poor within the platform, there is a lack of segmentation options Review collected by and hosted on G2.com.

Felipe A.
FA
Felipe A.
Chief Digital Officer (CDO)
Small-Business (50 or fewer emp.)
"Advanced Platform that does everything you need. One stop shop for personalization."
4.5/5
What do you like best about Coveo?

Personalization, Segmentation, Product Recommendation, Product Discovery, AB Testing all in one Review collected by and hosted on G2.com.

What do you dislike about Coveo?

Templates need to be built vs ready out of the box Review collected by and hosted on G2.com.

JK
James K.
System Analyst
Mid-Market (51-1000 emp.)
"Great tool very complete and good."
4.5/5
What do you like best about Coveo?

What is most noticeable in the operational functions of Coveo, are its fast search results, being one of the things that I also love to a great extent, when we go to this software, its speed and precision of the investigations web, they are wonderful, with massive data, which allow you to exercise their functionalities, without any kind of eminent problem, highlighting that it includes total ease, when carrying out these processes, for a particular objective, for the balanced purposes for which they wish to carry out your inquiries, with this innovative method. Review collected by and hosted on G2.com.

What do you dislike about Coveo?

It should be determined that on the one hand, although their investigative processes are mostly agile, negatively, we can underline that their disadvantages include an optimal and coherent order, for a good search, and thus guarantee the complete experience, which this system should provide, to any user who wishes to use it, because in other similar topics, that is, their indexing systems are not in their environment, coupled and organized, since their responses are random. Review collected by and hosted on G2.com.

Stuart M.
SM
Stuart M.
Digital Analytics Lead
Mid-Market (51-1000 emp.)
"Qubit review - Stuart (oddschecker)"
4.5/5
What do you like best about Coveo?

Ease of use of the tool/set up. GTM/GA integration Review collected by and hosted on G2.com.

What do you dislike about Coveo?

Additional cost to integrate with BigQuery Review collected by and hosted on G2.com.

JL
Jame L.
Mid-Market (51-1000 emp.)
"Coveo a technological tool in questions of complete search."
4.5/5
What do you like best about Coveo?

It is a tool that I love in immense proportions, because it turns negotiations into a more personal method, which allows most of the sales made by a particular organization to be more efficient and effective for the most part, since it adapts in an incredible way, which gives access to a considerable and successful flow, without excluding that it is automated on a large scale, with respect to its prevalent functionalities, which are totally based on artificial intelligence, with objectives integrated in the cloud. Review collected by and hosted on G2.com.

What do you dislike about Coveo?

The results are not specific, since it does not have a system designed for the indexing of these searched data, which are stored in a database, which is totally disordered, much less is there an option to promote better research, being slow, significantly delaying performance, most of all affects in business terms, since they contain massive information bases with successful projects. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Drives sales"
4/5
What do you like best about Coveo?

The analytical reports and ease of use makes me enjoy the platform and service. Review collected by and hosted on G2.com.

What do you dislike about Coveo?

Features may take a period of time and a lot of back and forth before coming into fruition. Review collected by and hosted on G2.com.